Community Affairs/ Human Service

MARY L. WASHINGTON

Middletown, Delaware ***** 302-***-**** ac264r@r.postjobfree.com

EDUCATION

Salisbury University, Salisbury, MD – Candidate for Masters of Social Work studies (present- 2018)

Relevant Coursework: Social Welfare Policy, Social Work Practice, Psychopathology, Ethical Foundations, Theoretical Analysis of Behavior, Substance Abuse Assessments and Intervention

Wilmington University College, New Castle, DE- BA in Behavioral Science

Relevant Coursework: Child Development from Infancy to Adolescence, Interpersonal Communication Skills, Social Change, Families in the New Millennium, Life Planning, Cultural Anthropology

Delaware Tech Community College, Wilmington, DE- Associates in Human Services

Relevant Coursework: Interviewing and Counseling Skills, Ethical Problems and Issues, Intercultural Communication, Adult Development & Aging, Social Policy and Program Planning

SOCIAL WORK EXPERIENCE

Outreach Specialist – Delaware Wonder Employment Training Program – Wilmington, DE

(December 2016 – Present)

Interview, assesses and advise client to determine needs and course of action.

Provide telephone, face to face outreach services to support recruitment efforts.

Utilize effective interpersonal and communication skills to convey the advantage of the pilot program.

Document, verify, record and report client information.

Refers participants to appropriate agencies and resources.

Utilize resources of social services/other agencies, and community resources as a means of dealing with identified needs/problems.

Maintain adequate records of provided services including case files and related material.

Promote effective public relations for agencies.

Recruiter – Delaware Wonder Employment Training Program – Wilmington, DE (December 2016 -Present)

Conduct comprehensive assessment for job seekers skill levels which service the needs of unemployed SNAP benefit recipient population to gain employment and the following (Welfare to Work, Prison to Work, Moving to Work).

Conduct individual and group intake sessions to orient job seeker and employers to the services available, and instructs and coaches job seekers to utilize employment training resources.

Conduct individual assessment to determine level of service required.

Identify employment potential through assessment tools and labor market information.

Assist job seekers to develop realistic and achievable employment goals; identify obstacles/barriers to eliminate unemployment.

Refer client to employers for possible job placement based upon job requirement qualifications.

Refer clients to job training, educational and other support service agencies to resolve obstacles.

Develop job placement opportunities.

Interstate Compact for Placement of Children (ICPC) /Case Manager - Children’s Choice -Newark, DE (Oct 2014 –December 2016)

Provide interviews/ home inspection for prospective resource family.

Maintain communication with sending state social workers.

Provide interviews for all family members of the prospective resource family.

Monitor child placement to ensure child is in a safe environment.

Monitor child receives services in receiving state once placement is granted.

Provide documented monthly reports of child’s safety and home visits.

Provide documented quarterly reports to sending State.

Conduct informal individual counseling sessions.

Provide parenting tips for problem solving skill if necessary.

Attend court hearings as necessary.

Family Service Interventionist/ Case Worker, Children’s Choice-Dover, DE (June 2012 – 2014)

Provide transportation and supervision during parent/child visits.

Teach home management skills.

Provide emotional support to parents/children.

Actively participate in Court hearings for parent/child.

Assist clients to appropriate resources for emergency assistance.

Educate and model appropriate parenting and behaviors skills for the clients.

Provide services according to the prescribed family service plan.

Assist families to maintain a safe appropriate environment for children.

Assist families in preparing for child’s reunification.

Conduct informal individual counseling sessions.

Behavioral Support Specialist A.I. DuPont Children’s Hospital-Wilmington, DE (2012)

Provide behavioral intervention strategies for functional behavior.

Acts as liaison with teachers, parents, rehabilitation staff, and nurses regarding client’s behavioral modifications.

Ability to function independently and make sound decisions.

Ability to readjust challenging behaviors.

Social Work Administrator (Intern) Social Service Technician-Wilmington, De (9/2003-2004)

Provide financial services to clients in crisis (electricity, mortgage, rent).

Provide assistance for food and clothing.

Referred clients to appropriate resources for emergency assistance.

Assist clients in completing forms for health and human service needs.

Provided and assist with individual counseling.

Assisted with Community Outreach.

Educate and model appropriate parenting and behaviors skills for the client.

Provide services according to the prescribed family service plan.

Transport clients to activities as necessary.

Assist families to maintain a safe appropriate environment for children.

Social Work Group Leader Intern, Greater Newark Boys and Girls Club- Bear, DE (9/2001-2002)

Co-facilitated weekly girls group counseling session (drugs/teen pregnancy prevention).

Provided guidance and demonstrations in teaching a Teen Pregnancy Prevention class.

Assist with homework.

Provided Community Outreach services to local communities.

ADDITIONAL EXPERIENCE

Instructional Para, Christina School District- Wilmington, DE (10/2010 – June 2012) DE Autistic/Reach Program

Manage and assist children with Autism and physical/mental disabilities.

Provide guidance and instruction to students.

Provide Assistance with individualized program (IEP’s).

Monitor Supplementary work and independent study. Provide daily progress reports.

* Implement/ assess behavioral management/and modifications.

* Assist with Parent / Teacher Conferences

* Assist in Team planning for students.

* Assist students with on the job training.

* Assist students in group homes with life skills (grooming, cooking and cleaning).

Long Term Autistic Substitute Teacher/Instructional Para, Christina School District-Wilmington, DE

(9/2006-2/2007) (Feb 07 – July 07)

Assessed Students entry level performance.

Implemented goals and objective for individualized educational plan.

Evaluate and report student’s progress.

Entrusted with learning capacities in many forms (educational, grooming, job preparation etc.).

Involved parents in child’s education processed.

Participate in planning and implementing academic and behavioral modifications (with speech therapist, school psychologist, and occupational therapist) .

* Assist with crisis interventions for students as necessary

* Prepare/Assist students with life skills within a group home weekly (include: grooming, cooking, cleaning and job preparation).

* Prepare/Assist students with on the job training.

Instructional Para, Christina School District-Wilmington, DE (3/2006-8/2006)

Substitute Teacher, Kelley’s Educational Staffing- New Castle, DE (9/2005 -3/2006)

•Ability to teach class (subject) in the absence of the teacher.

•Provided an orderly conduct to produce affective results with students in the absence of their teacher (for instruction and guidance).

•Provide guidance, instruction and mannerly discipline as necessary.

•Manage behavioral problems.

Credit Analyst, JPMorgan Chase-Newark, DE (2004 – July 2005)

•Lend credit to existing chase cardholders.

•Provided sound judgment to approve or decline credit based customer’s credit report.

•Resolved complex emergency calls from cardholders for additional credit.

Hardship and Bankruptcy Prevention Advisor, JPMorgan Chase-Newark, DE (2001- April 2004)

•Provide appropriate programs to release financial stress.

•Provide timely and accurate results.

•Entrusted with the ability to solve complex collection issues.

•Trained new hires.

SKILLS

Teaching and leadership oriented.

Knowledge of reading credit bureaus.

Collection experience.

Planning and Organizational skills.

Able to adapt quickly to procedures and changes.

Ability to make expedient and accurate strong judgment decisions.

Community Outreach experience.

HARDWARE: Proficient on Magnum, File net, Harland system (credit card & Balance Transfers), ICR, Fast Data, and First Assist.

SOFTWARE: Microsoft Office Suite, MS Word, MS Excel, MS Windows (3.x, 95, 97, 2000, XP, 2007), PowerPoint, Internet literate, and Win NT 4.0., dialer system, Novell, FDR

Contact this candidate