Manager Project
Resume:
Jon Pohle
Carmichael, CA ***** 916-***-**** ac25v0@r.postjobfree.com
Maintenance & Project Manager
Motivated and results-focused Maintenance and Project Manager with more than 20 years of experience spearheading complex and effective projects within large property management organizations. Possess a combination of project management, team leadership, and technology skills. Demonstrated ability to catalyze lucrative results while complying with budget and time constraints. Seek to benefit organizations by improving performance, return on investment, and quality through projects.
Areas of Expertise
Vendor Relations
Negotiations
Motivational Leadership
Multi-site Management
Team Management
Budgeting & Cost Reduction
Stakeholder Communication
Process Improvements
Construction Oversight
Client Relations
Preventative Maintenance
MS Office
Professional Experience
VERIZON WIRELESS 2009 – 2017
Inside Telesales
Position servicing over-the-phone sales for inbound calls of new and existing customers. Selected to mentor new associates regarding company processes and procedures on the sales floor.
Key Achievement:
Selected as the “Winner’s Circle Award” winner for 5 years.
STERLING ASSET MANAGEMENT 2007 – 2008
Director of Maintenance
Led the oversight of 38 properties; ensured realistic goals company-side. Responsible for hiring maintenance staff, budgeting, performance management, and annual inspections. Served as Project Manager on multiple large projects; ensured on-time and accurate delivery of projects and services. Partnered with the executive leadership; policy implementations, streamlining processes, and achieving quality and efficiency in all departments.
Key Achievements:
Created and implemented the first Preventative Maintenance Program.
Increased profits through the development of realistic and achievable budgets.
Secured and led major Capital Improvement Programs on all assigned properties.
Selected to serve as Regional Manager; assisted an understaffed operations management division.
Decreased expenditures and streamlined product purchasing.
Ensured the development of master accounts with select vendors.
Served on the Task Force Board; repaired relations with SMHA, a former fee manage partner.
Recognized for positive client relations and stellar performance on multiple occasions.
CITADEL EQUITIES GROUP, LLC 2005 – 2007
Property Manager
Managed 6 retail sites within the Roseville and Elk Grove communities; created lease documents, amendments, addendums, and oversight of all correspondence with tenants. Responsible for all site walks on new properties and due diligence inspections.
Key Achievements:
Cut costs by creating complete multi-million dollar budgets.
Delivered the new Skyline System for all new tenants and new properties.
KOBRA PROPERTIES 2003 – 2004
Property Manager
Selected to serve in a leadership position that have been vacant for 6 months; ensured all relations were restored with brokers, vendors, tenants, and construction teams. Assisted in the document preparation for loans, purchase proposals, and preliminary reviews, including phase one. Responsible for locating missing files and reconciling unpaid accounts. Oversight of the negotiation of tenant complaints; ensured previous non-negotiable complaints were rectified. Ensured new tenants were welcomed, briefed, and acclimated into the community.
Key Achievements:
Partnered with the construction company to ensure tenant improvements.
Successfully located multiple accounts of unpaid tenant accounts; partnered with attorneys to create stipulations on non-payers.
Ensured positive client relations; recognized on multiple occasions for individual performance.
PACIFIC WEST MANAGEMENT 2002 – 2003
Property Manager
Selected to increase occupancy in preparation of the sale of the property. Ensured positive relations with brokers, inspectors, and executives touring the property.
Key Achievements:
Streamlined office procedures; resulted in reduction of expenses.
Increased occupancy from 91% to 98% at the time of sale.
FAIRFIELD RESIDENTIAL SERVICES 2001 – 2002
Property Manager
Selected to oversee the bidding and new construction of pre-leased apartments; set up the office, necessary paperwork and filing system, and the networking of the business office computers. Implemented the marketing plan.
Key Achievements:
Successfully met all pre-leasing goals.
Created teams within the office and maintenance departments.
TRAMMELL CROW RESIDENTIAL SERVICES 2000 – 2001
Property Manager
Responsible for establishing sales territories, quotas, and goals. Oversight of staffing, performance management, training, and marketing. Charged with updating new lease agreements, policies and procedures, and ensuring man-power oversight of multiple sites. Managed vendor negotiations and served as Tech Support for the AMSI program.
Key Achievements:
Successfully managed a 14-day renovation with a budget of $5M for 144 units.
Represented the company during arbitration with the San Jose Rent Control Board.
Assisted in a successful acquisition of property.
AVALON BAY COMMUNITIES, INC. 1997 – 2000
Property Manager
Selected to serve in management capacity after receiving multiple promotions into the leadership roles. Oversaw major repairs totaling $2M. Responsible for the project management of two properties; 226 and 140 units.
Key Achievements:
Rectified structural integrity issues; partnered with engineering in oversight of the repairs.
Increased occupancy from 95% to 98.5%.
Received an Award for securing 9 leases single-handedly in one day.
Education & Certifications
Bachelor of Business Administration, emphasis in Project Management, 2008
American InterContinental University, Hoffman Estates, IL
Administration of Justice, 1996
West Valley Community College, Saratoga, CA
Contact this candidate