OANA CAMELIA RISTACHE

Cell phone #: +40-728-***-***

E-mail: ac25r6@r.postjobfree.com

Skype id: oana2367

Nationality: Romanian

Romanian & UAE driving license

UAE phone #: +971-**-***-****

Extensive experience in customer service, sales, retail & food &beverage industry.Has 2 restaurant pre-openings (one as a manager) & one retail store (family business). Worked on menu creation, budgeting &costing strategies. Hiring, training, scheduling and management of staff.

Certified trainer, first aider and PIC level 3

Recognised for exceptional organization, systems and time management skills which are important to meet month end closing on time while remaining calm under pressure

CRYSTAL BAR, GRAND MILLENNIUM HOTEL, DUBAI, UAE

Working as Bar Manager

April 2016- April 2017

Managed and supervised a team of 5

Created & implemented a new food menu. Working on budgeting & cost control, ensuring the monthly sales targets are reached and overtaken.

Responsible for handling all training activities with a train the trainer certification

Received 2 trip advisor comment diploma

HK store, WEST MALL, PLOIESTI, ROMANIA (family business)

Working as Sales Executive in a pre-opening retail shop

September 2013- to February 2016

Working as sales executive in a clothing and accessories store in a mall

Increased the popularity of the shop and the sales through online advertising.

Managing the stock,online sales & delivery,cost control & budgeting

Responsible of hiring, training and scheduling a team of 6

URBAN BITES COFFEE SHOP LLC, ABU DHABI, UAE

Working as a pre-opening Restaurant Manager

February 2013 -September 2013

Managed and supervised the FOH team of 7, 2 drivers and BOH team of 5

Created & implemented a new food menu. Working on budgeting &cost control, with the best suppliers.

Iimplementing sales strategies while costs are kept low & the budget & timelines are met

Responsible for hiring & handlingall trainingactivities; ensuring the monthly sales targets are reached & overtaken.

Served as a direct contact to media, customers & suppliers

PIPASA, MUNCHEN, GERMANY

Working as Restaurant Supervisor

January 2011- January2013

Great customer service relations & successful guest complaints handling

Responsible for training and scheduling a team of 6

Handling stock control & ordering with a limited budget

Received Employee of The Month award in June 2011

THE GRAMERCY, DUBAI, UAE

Working as Waitress in pre-opening restaurant

June 2010- December 2010

Ensuring proper service to customers and help handling complaints

In charge of handling VIP section

Ensuring daily recording of all transactions and cashiering

Rewarded for 3 consecutive months for overtaking the sales target

CARINO, NEW YORK, USA

Working as Bartender& Bar Manager

January 2001 to March 2009

Starting as a bartender &being promoted to a manager position on September 2006

In charge with the inventory& cost management, keeping the costs low while reaching the targets

Handling reservations, organizing parties &advertising

Enforce department policies, and serve as a contact for suppliers, media, customers and staff

Handling all hiring & training activities a team of 7

1998 Nichita Stanescu -High School Diploma for foreign languages-Ploiesti-Romania

1999 Computer programmer diploma-Ploiesti-Romania

2015 Human resources inspector diploma –Ploiesti-Romania

PIC level 3 training diploma- UAE

Certified first aider-UAE

Train the trainer diploma-UAE

Basic food hygiene diploma- UAE

Ability to work with people of diverse backgrounds, coordinate & work in a team to accomplish a common goal

Flexible by demonstrating a willingness to take on new and varied projects with an ability to handle changing priorities & deadlines

Able to determine people needs & offer solution

Highly competitive, organized, punctual, reliable, funny, friendly, self-motivated, disciplined, goal & detail-oriented.

Ability to work well under pressure with minimal supervision

Committed towards work, innovative & creative thinker

Strong interpersonal and communication skills

Skilled computer knowledge

LANGUAGES :

Romanian (native)

English(fluent)

French(scholasticknowledge)

Spanish(conversational)

German(conversational)

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