APRIL LUERA

*** ********* ****** *********, ** **115

651-***-**** ac25ql@r.postjobfree.com

PROFESSIONAL PROFILE

A responsible, supportive individual possessing strong detail-oriented and follow-through skills. Collaborative team player, as well as confident in independent work. Excellent written and verbal communication skills creating increased efficiency, accuracy and productivity within the workplace.

EDUCATION

AAS Marketing Management

Century College White Bear Lake, MN August 2011 - August 2013

WORK HISTORY

Branch Manager

Guaranty Bank Roseville, MN May 2015 – September 2016

Provide employees with the necessary assistance to keep them on track to meet and exceed set sales goals.

Recruit, coach and motivate team members to excel at in-aisle sales.

Establish influence with business owners in the metro area.

Branch Manager

TCF Bank Arden Hills, MN January 2013 – May 2015

Effectively manage the department functions, while meeting and adhering to corporate, legal and regulatory policies, guidelines and requirements regarding compliance.

Maintain appropriate controls to protect the bank against fraudulent activities and losses.

Maintain audit/compliance to achieve satisfactory audit scores

Assistant Manager of Operations

TCF Bank Saint Paul, MN February 2012 – January 2013

Participate in and oversee all duties of banking sales representatives

Meet product sales goals to increase revenue and customer base, while effectively creating individual goals for each representative.

Assist branch manager in all areas to ensure the profitability and growth of the branch by expanding the current customer bas e while controlling the attrition of current customers.

Supervisor

TCF Bank Saint Paul, MN January 2011 – February 2012

Aggressively sell and promote TCF products and services.

Answer all inquiries regarding investments and other bank related products.

Assist in the opening of quality accounts to new customers, while providing the appropriate information on regualtions and policies.

Sales Associate

TCF Bank Saint Paul, MN June 1998 – January 2011

Provide outstanding customer service.

Attend events in the community to promote TCF bank products and services

Take in initiative to expand the current business portfolio while maintaining an optimal level of service for the current business banking customers.

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