Accounts Payable Specialist

ELLEN C. WICKHAM

** ***** ******, *********, ** ac25pn@r.postjobfree.com 413-***-****

Qualifications:

●20+ years of success in accounting: A/P, A/R, Billing, Credit and Collections with major corporations

●A skilled and proven Collections team member, directly driving the DSO and bottom line

●19 years of SAP, 4 years of JD Edwards, 20+ years of Microsoft Office, Excel, Outlook and Word

●Exceptional Customer Service provider of both external and internal Sales, Management support

Work Experience:

Collections Specialist Robert Half, Inc. – contracted to Stanley Access Technologies. Dec 2016 – present

●Collection of all aged invoices of National Accounts

●Credit analysis thru DNB for all new accounts, credit approvals and account holds

●Direct support to Sales staff, CFO and Management for month/quarter-end objectives

Reconciliation of all aged invoices for Wal-Mart, Home Depot, TJX, over 200+ accounts, advising Sales staff on billing and payment issues. Provided financial analysis, cash projections, trend-spotting, attentiveness to pre-bankruptcy issues, and determination of credit-worthiness for all new accounts. Responsible for hold/release of delinquent accounts. Daily usage of SAP, Advantguard Portal (GetPaid), BillTrust, Dun & Bradstreet, Chase Paymentech Solutions, and Microsoft Office to create demand letters, investigate short-payments, and thorough investigation of billing discrepancies. Successful management of multiple priority issues, working within deadlines for month, quarter and year-end.

Contract Administration Robert Half, Inc. – contracted to United Technologies Corp. July - Dec 2016

●Funding approval for contract commitments

●Reconciliation of all funding, billing discrepancies

●Direct support of Internal customer: Sales, Contract Administrators

Contract Administration of over 3,000+ accounts, supporting After-Care market repair division. Provided Accounting and Administrative support of Sales staff on all issues with spreadsheet analysis to Management. Worked in SAP, the JD EDWARDS system, and Microsoft Office to provide numerous legal correspondence and demand letters, on-going maintenance of PM contract obligations, reconciliation of all account variances, internal investigation of billing issues.

Collections Analyst Belcan Corp. - contracted to Otis Elevator, Inc. Farmington, CT. July 2015 – Oct 2015

●Collection and reconciliation of all aged invoices

●Internal investigation of billing discrepancies

●Elevator Contract management and support provided to Sales Team for month/quarter-end

Integral member of Interim Transition team hired during physical relocation of headquarters from Connecticut to Florida. Collection resolution of numerous accounts, supporting the West Coast region for Otis Elevator, working closely with Sales staff on all accounting, billing discrepancies and payment issues as well as reporting to upper Management. Worked within the JD EDWARDS system, and Microsoft Office, to provide all Credit and Collection demand correspondence.

Accounting Specialist Maybury Material Handling, Inc. East Longmeadow, MA. Oct 2013-July 2015

●Supervision of A/P, A/R Cash Application and full charge of al Collections for two sister companies

●Trainer of all new Accounting staff on SAP, policies and procedures

●Successful collection of all outstanding invoices, reconciliation of all internal billing issues

Responsible for the creation of all accounting policies, for ACH, EFT and credit. Provided accurate record keeping for Controller, performing Credit Analysis for new accounts, investigation of credit histories, determining credit limits, payment terms, with proper Credit/Collection correspondence. Maintained records of Bankruptcy customers, reconciliation of account variances, true-ups and investigation of billing discrepancies, detailed tracking of all credit-risk accounts, placing of accounts on Credit Hold, notification to Management of credit risk issues. Provided negotiation of payment schedules with delinquent accounts. Directly reported to the Controller on G/L issues, all product inventory tracking, monthly/quarterly projections and analysis. Responsible for State Sales & Use tax reporting and payments.

Claims Analyst Hasbro, Inc. East Longmeadow, MA. Oct 1998-May 2013

●Proven Collector and Analyst for 200+ National Accounts with over $10 million in claim activity

●Successful resolution of various claims in pricing, logistics, year-end allowances, advertising and VC

●Strong adherence to Sarbanes-Oxley requirements

Managed over 200 major accounts with over $10 million in claim activity. Work to identify payment variances, duplicate deductions, credit issues, bankruptcy accounts. Point of contact for Sales, Account Managers for escalating all accounting and credit concerns. Administered credit, debit, journal entry and cash processes, monthly/quarterly/ annual financial reports for upper management, including high-risk account reporting, bad-debt and vendor compliance analysis to determine root causes and deduction trends.

Financial Coordinator Northampton Independent Film Festival Northampton, MA Jan 2005-Dec 2008

●Training of staff in all cash handling, Sales processes, cash boxes, ticket sales, merchandising

●Created all written Cash/Accounting/Banking written procedures for staff and volunteers

●Financial reporting to Festival Director and Board of Directors

Implemented all Banking and Cash processes, and created cash boxes and ticket processes for each physical venue. Responsible for providing available petty cash throughout the festival, facilitating cash flow and Banking reconciliations. Created written film and venue schedules for Festival director, managers, and volunteers. Trained all staff and volunteers on merchandise sales and cash handling procedures. Rectified discrepancies with cash, merchandise and film sales. Reported to Festival Director and Board of Directors all aspects of Banking and Sales thru spreadsheet analysis.

EDUCATION:

Bachelor in Theology: Northstar Bible Institute - Greece, NY

Harvard Business Training: Finance Essentials; Project Management, Advanced Excel 2008

Technology Proficiency: SAP, Advantguard Portal (GetPaid), BillTrust, Dun & Bradstreet, Chase Paymentech Solutions, Microsoft Suite, Office, Word, Excel, Access, PowerPoint, General Dynamics, JD Edwards, IXOS and FileNet Desktop Imaging.

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