Manager Customer Service
Resume:
Akilandeswari S
Mobile: +91-950*******
Email Id:ac25lw@r.postjobfree.com
A responsible and challenging career in a progressive organization with conducive work environment to utilize the individual to achieve its long-term objective. B.E in Electronics & Communication from Anna University / Sree Sowdambiga College Of Engineering – Aruppukottai in the year of 2009 with 77% HSE from Devangar Higher Secondary School, Aruppukottai in the year 2005 with 85% SSLC Sivanandha Vidhyalayam Matriculation School, Aruppukottai in the year 2003 with 88%
Project Management
Project Governance
Testing and Registration under BIS CRS Scheme
Positive work ethic
Excellent verbal and written communication skills
Positive Attitude towards every aspect and being open minded
Self -Directed, Self – Supervising and organised
Punctual, hardworking, dedicated on work completion
Web Skills: HTML
Operating system: Windows 98/2000/2003/XP/7/8/10,Windows NT, Windows 9x, DOS
Database : SQL Server 7.0, Oracle, MS Access
CAREER OBJECTIVE
ACADEMICS
KEY SKILLS
SOFT SKILLS
IT SKILLS
Electronic Devices, Electrical Machines
QS Planning and cost management.
Testing and Quality Management
Lab management
BIS certification
B
Good team-handling abilities – Possess the ability to interest and convince others when changes are required.
Very flexible and adaptable to change.
Responsible, operate with integrity and team work.
Learning attitude and logical approach.
Computer literacy skills in programs that applicable to role, solid written and verbal communication skills.
Ability to independently define problems, collect data, establish facts and draw conclusions.
Association Secretary in Dept of Electronics and Communication
Actively participated in Paper Presentation in National Level Technical Symposium conducted at Sree Sowdambiga College of Engineering
Student Member of ISTE (Indian Society for Technical Education)
Active participation in Scout
Event organizer in all school and college annual day functions and technical events.
Name : S.Akilandeswari.
Age & DOB : 29 years, 29-03-1988.
Sex : Female.
Nationality : Indian.
Contact Number : +91-950*******.
Address : 1/271, South Street, Sukkilanatham, Aruppukottai Virudhunagar Dist, Tamil Nadu, 626 101.
Languages Known : English, Tamil, Telugu, Hindi.
AREA OF INTEREST
PERSONAL QUALITIES
EXTRA CURRICULAR ACTIVITIES
PERSONAL DETAILS
From Nov’10 – April’10:
Job Profile:
Nine months worked as System Administrator in land Acquisition office in Ettayapuram.
Key Responsibilities:
Maintaining land records, correspondences, and particulars of the land acquisition areas. Handling revenue and public dealings and cooperating with all officials.
From May’10 – Nov’12:
Job Profile:
Employer(Concessionaire) : M/s.Madurai-Tuticorin Expressways Ltd.,
EPC Contractor : M/s. Madhucon Projects Ltd.,
Position : Assistant Quantity Surveyor cum Quality Engineer.
Project : Design, Engineering, Finance, Construction, Operation and Maintenance of Four Laning of
Madurai-Tuticorin Section from Km.138.800 to
Km.266.865 of NH-38(45B) in the State of
TamilNadu under NHDP PHASE IIIA on Build,
Operate and Transfer (BOT).
Client : NHAI
Cost of Project : Rs. 931 Crores.
Key Responsibilities:
Making work orders, Quantity checking and making bills according to the BOQ and maintaining detailed records of individual contractors with full work consciousness and divine.
Planning of day to day site activities, quantity measurement and quanlity checking, lab testing, preparing charts of schedule programme, preparation of monthly report and daily progress report.
Writing correspondences between NHAI,IC and Concessionaire.
Preparing of total report of the project period to period. Monitoring of Operation and maintenance project work.
PROFESSIONAL EXPERIENCE
From Nov’12 – Sep’15:
Job Profile:
Employer(Concessionaire) : M/s.Madurai-Tuticorin Expressways Ltd.,
EPC Contractor : M/s. Madhucon Projects Ltd.,
O&M Contractor : M/s. Madhucon Infra Ltd.,
Position : Quality Manager cum Quantity Surveyor.
Project : Design, Engineering, Finance, Construction, Operation and Maintenance of Four Laning of
Madurai-Tuticorin Section from Km.138.800 to
Km.266.865 of NH-38(45B) in the State of
TamilNadu under NHDP PHASE IIIA on Build,
Operate and Transfer (BOT).
Cost of Project : Rs. 931 Crores.
Key Responsibilities:
Total monitoring of all maintenance project activities and reporting to HO activities.
Lab testing, Lab report preparation, and period wise test report submission.
Maintenance schedule programme preparation.
Monthly budget preparation, monthly Subcontractor bill preparation.
Compliance report submission against Independent Consultant inspection report, Daily progress report entering.
Maintaining correspondence between NHAI, IC and Concessionaire Interaction with all NHAI,IC and office officials and gathering the activities details.
Instructing the site engineers to complete the maintenance programme.
Toll operation monthly report preparation and monitoring the activities.
From Sep’15 – Till now:
Job Profile:
Employer : M/s.Bharat Test House Pvt.Ltd,
Position : Manager in Quality, Admin, Marketing cum Client coordination.
Key Responsibilities:
Maintenance of job, service, skills, training records of all personnel working in the technical and Pharma areas.
Giving training to the personnel and evaluating the skills.
To assist Manager-QA in compliance of quality systems e.g. change controls, deviations, incidences, customer complaints etc.
To assist Manager-QA and Director in continuous systems updation.
Rounds in the lab for compliance of GLP.
To help in drafting, reviewing and approval of all departments SOP.
Document control and maintenance.
Giving guidance to colleagues for following quality systems.
Auditing and Investigation Related Activities.
Preparing/reviewing the internal audit schedules and checklists.
To assist Manager-QA and Director in NC and deviations related activities.
Assisting the Manager-QA in Audits.
Vendor and Supplier Qualification, filing and documentation of the datas.
Complaints investigation and causes identification.
Provide support to the various divisions for effective and efficient implementation of the Quality Management System.
Upgrade Quality Control process.
Planning and Review related activities
Reviewing completed client and laboratory records .
Planning the internal audits.
Preparing/Reviewing the validation protocols and reports.
Review and approval of qualification protocols and reports for instruments and equipments.
Calibration records review.
Checking and Inspection Related Activities.
Checking the records for the proper maintenance of environment, safety and health of the working personnel.
Making sure that effective systems are used for maintaining and calibrating critical equipments.
Making sure that the materials are appropriately tested and the results are reported
Checking the housekeeping and cleanliness of the work places.
Additionally experience in the BIS registration under Compulsary Registration scheme of 30 I&T products;
Provide the end to end solution for the products entering into the Declaration
I hereby declare that the above cited information is true to the best of my knowledge and belief, if given a chance, I can prove myself. Signature
S.Akilandeswari
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