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Customer Service Engineering

Location:
Calgary, AB, T3J 5L1, Canada
Posted:
November 05, 2017

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Resume:

Noureen Karmali

management

Calgary, AB T*j*l*

ac25bc@r.postjobfree.com - 403-***-****

WORK EXPERIENCE

Manager Operations

Shoppers Drug Mart / Pharmaprix - Calgary, AB - 2010-12 - Present OPERATIONS MANAGER – December 2010 - present

Employers name - Noureen Karmali for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance. Duties;

* Managing all aspects of business operations.

* Participating in the recruitment and staff selection process.

* Planning and coordinating project work.

* Handling the logistics of the organisation.

* Preparing budgets and inventories.

* Overseeing the supervision of employees.

* Ensuring that staff are smart and professional in their appearance at all times.

* Making sure that all fleet vehicles are operating and maintained in a safe condition and cost effective manner.

* Ensuring that each department operates in compliance with all legal requirements.

* Keeping abreast of emerging technology changes and innovations.

* Conducting annual performance reviews of all staff.

* Maintaining a clean, professional and safe working environment.

* Keeping an eye on the operational budget.

EDUCATION

Power Engineering 4th Class in Engineering

Sait polytechnic - Calgary, AB

2013-03 - 2014-04

Diploma

Marc Garneau Collegiate Institute - Toronto, ON

Certificate in Recognition of Academic

Oxford School - Dubai

SKILLS

Customer Service, Management, Troubleshooting, Sales Management, Operations Management, Multitasking, Leadership Development

AWARDS

MacPhail School of Energy at SAIT

2014-03

Final mark for the 4th Class part A and B with (A+ and B) CERTIFICATIONS/LICENSES

English

2014-03 - Present

Esthetician

2008-09 - Present

Hair, eyelashes, waxing and bridal services home business Power Engineering 4th Class part A

2014-03 - Present

Power Engineering 4th Class part B

2014-04 - Present

PUBLICATIONS

Former Miss Canada Pakistan 2006

http://Www.misscanadapakistan.com

ADDITIONAL INFORMATION

Areas of Knowledge:

● Controls & Instrumentation ● Heating Boiler/Heating System Controls ● Prime Movers & Engines

● Pumps & Compressors ● Steam & Water Heating Systems ● Air Conditioning Systems

● Auxiliary Building Systems ● Vapour Compression Refrigeration ● Boiler Maintenance Education, Training & Certification

4th Class Power Engineering Part A & Part B Certification - SAIT (Sept 2013 to June 2014) Courses Included: Applied Mathematics, Elementary Mechanics, Elementary Thermodynamics, Sketching

& Administration, Codes & Standards, Workplace Hazardous Materials, Safety, Plant Fire Protection, Environment, Materials & Welding, Piping, High Pressure Boiler Design, Draft, Combustion & High Pressure Boiler Fittings, High Pressure Boiler Operations, and Water Treatment. Hands-On Practical Experience

• Undertook and completed the 5-week long 4th-Class Power Engineering Lab Class - This course is approved by ABSA as meeting firing time requirement to become a 4th Class Power Engineer.

• Wellsite Data Solutions (WDS) - Learned to provide solutions for data management, create a high level of data integrity/QC, and increase work productivity. Obtained hands on experience in design of applications. Technical Skills

• Understand and operate treaters, separator, I/O units, MCC equipment, tank treating, water injection systems, water injection wells, sales stations, unloading measurement stations.

• Process incoming fluids, knowledge of tank treating, emulsions, and disposal well injection.

• Strong understanding of the importance of worksite safety, and safe operation of equipment.

• Assist in operating all process equipment within the process plant, pumps, filters, boiler, tanks, injection disposal well, and unloading stations.

• Record daily readings for the process and plant, assist in starting plant and associated equipment, and familiar with emergency shutdown (ESD) and start-up procedures.

• Monitor equipment, record daily measurement parameters, and assist in investigations.

• Fill out work orders and follow through with maintenance repairs and PM programs regarding plant and equipment.

Computer Skills

Proficiency in MS Excel, Word, Outlook, and other office work-related business applications. Scored 96% for Office Skills Evaluation Test (Admin, Filing, Math, Proof-reading and Spelling).



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