Information Technology Professional Experience
Resume:
Tasha J. Levy
480-***-**** / **********@*****.***
PROFESSIONAL EXPERIENCE
UNIVERSITY OF PHOENIX, Phoenix, AZ January 07- Present
Sr. Reporting Analyst
Perform all phases of report development, including intake from the business customer or request queue, transformation or acquisition of data, report creation, documentation of processes, and user acceptance.
Leverage an understanding of the business and strategy to provide recommendations on report design and automation; using best practices to meet business needs.
Assist in the troubleshooting of reports to resolve failures, outages, or data integrity issues. Recommend performance tuning to improve functionality of queries and reports.
Increase operational effectiveness through the development of robust and multidimensional reports, dashboards, and scorecards that leverage drill-through, roll-up, and parameterization to add value for University leaders.
Reporting Analyst II
Perform data analysis and reporting that is concise, easy to interpret metrics to ensure data driven decisions are made.
Develops reporting through entire report development life cycle by eliciting and clarifying requirements, designing and implementing best practices, and testing prior to deployment to ensure accuracy and exceed expectations.
Collaborate, assists and participates with data integration team system testing to develop and propel department’s core competencies.
Business Intelligence Analyst
Sources, compiles and interprets key operational data, analyzes performance metrics, and generates a variety of value-added reports for customers, including KPI’s and critical success factors for both services and processes.
Develops and maintains standardized metric reporting on a routine basis and ensures timely and accurate generation of all reporting amongst the various types of reports and databases.
Creates ad hoc reports/analyses through sound assumptions and approaches and maintain high level of accuracy and quality.
Reviews and recommends improvements and subsequent development of reporting enhancements, including the creation of new reporting templates and analytical reports.
Marketing Analyst
Resourceful and rigorous in creating, maintaining effective reports for academic and finance departments.
Assists executive management with operations, special projects, including the coordination, development of Town Hall Meetings and a SharePoint site.
Build and maintain strong synergetic relationships to achieve goals and foster results.
Enrollment Counselor
Enrolls students for the University's undergraduate programs by advising undergraduate admissions and degree completion requirements in accordance with state / federal accreditation, institute policies and regulations.
Multi-tasks efficiently and effectively to successfully achieve monthly and bi-annual enrollment goals.
Exceptional interpersonal and communication skills in conveying information to audience.
SAFARI POOLS & SPAS, INCORPORATED, Mesa AZ May 02 – December 07
Construction Coordinator /
Coordinates schedules and completion of all construction projects and maintenance orders.
Identifies technical, cost and scheduling problems and issues corrective actions plans to field personal.
Warranty Supervisor
Resolved customer complaints, created and maintained organization of files, records, product inventory.
Handled all accounting on service accounts, accounts payable, and collections of outstanding balances.
Filed, submitted and handled all correspondence for R.O. C complaints, create court documents, research agenda for court.
TECHNICAL EXPERIENCE AND PROFICIENCY
Hands-on Technical Skills:
SQL
SSRS
SSIS
Business Objects
Oracle
MicroStrategy
PowerBI
Salesforce
Genesys
VBA
Microsoft Visio
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
EDUCATION
UNIVERSITY OF PHOENIX, Phoenix, AZ
Bachelor of Science in Information Technology Nov. 2008 – Apr. 2014
Master of Business Administration Sep. 2014 – Apr. 2017
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