Teresa Barton

Award Winning Information Technology Expert

Cave Creek, AZ 85331 ac253s@r.postjobfree.com Cell 602-***-****

PROFILE

https://www.linkedin.com/pub/teresa-barton/2/78/870

Award winning Information Technology Specialist with extensive experience working in several lines of business. Teresa has a certificate of completion for “The Complete Cybersecurity Course Hackers exposed” from StationX.net (A cybersecurity company). Teresa has several professional awarded accomplishments for hundreds of projects in the financial and healthcare lines of business.

Teresa led and implemented an award winning, best practices Disaster Recovery Program at American Express bringing the number of applications covered by a current DR plan from 64% to 98%. She also provided a mobile solution to cover AMEX in case of a disaster which would provide consistent work ability for employees and customers.

Teresa is a Senior Information Technologist and has held FTE and Consultant positions in retail, financial, government, pharmaceutical and healthcare lines of business. Teresa has completed multiple ERP, EHR and EMR system implementations. Analysis and research of the "as is" and the "to be" is her specialty along senior level experience in technical writing, preparing training modules, and teaching others on systems and applications in a way that anyone can comprehend what is being described. She has worked with mainframe systems, client server technology solutions, Microsoft Business Intelligence, Oracle, Change and Release Management, composing Requirements, and QA testing. Teresa worked closely with hospital and medical office staff to teach and train them on how to use new software processes. She has experience with HIPAA, Data Security, Privacy Laws, PBM, Medicare and Medicaid. Teresa has managed multiple Hospital and Medical office data migrations and implementations which were regulated by and meet Federal Government Best Practices and standards.

Using her experience working with the health care conversion of paper charts to technology driven applications meeting Federal Government regulations, she obtained a contract to work with the Federal Government including senior level proposal writing for state and federal health agencies and the Department of Defense (DOD). She has experience writing RFI/RFP healthcare documents while working with a major healthcare company and partners.

Her experience and confidence leads her to obtain information, ask the right questions, evaluate the risks and recommend solutions that work.

Authorized to work in the US for any employer

EXPERIENCE

Independent Consultant: Systems Research Analyst, Sr. Technical Writer, Project Manager, Product Manager, BSA, Trainer, QA Lead, Proofreading, Editing

Independent Consulting - Phoenix, AZ - June 2014 to Present6/2014-Present

Specializing in Information Technology associated with Finance, Federal Government and Healthcare IT. Technical writing of proposals, RFPs, and RFIs in IT, Department of Defense (DoD), Financial and Healthcare lines of business as well as preparing associated research, presentations, handouts, agendas, or other communications. Training various Project Management Methodology and Testing Methodology by doing presentations and Q&A. Preparing training and testing documentation and training associates on how to write requirements and how to use requirements to plan and write test strategy, test cases, set up test environment according to dates/cycles, and identify test data needs. Recommend the best practice for testing that fits with the project methodology. Discuss with the team the importance of rapid defect management and align on dates to insure UAT begins on time. Working as Release Manager and package releases for Go Live. Writing Product literature and reviewing it with customers.

Working on social media project by doing statistical research on existing social media to plan marketing and roll-out of new campaigns.

Working part-time as a Lyft driver, Ambassador and with the Mobile Application Technology for QA Testing and writing use cases. Recommendations for improvements to app and creating ideas for rider promotions to display on the app.

Senior Writer, Government Healthcare

Xerox Corporation - Dallas, TX - 2013 to 2014

As an FTE Senior RFP Writer, the team was responsible for bidding on RFPs from state agencies. Teresa was primarily responsible for the PBM sections. The team of writers met weekly for a status and review writing, proofing, and deliverables schedule. Goal was to win new business and retain existing business by providing top quality processing of Medicare and Medicaid claims to also include running entire Medicaid programs for States.

Senior Healthcare Consultant Product and Project Manager at 3M

Xerox Corporation - 2012 to 2013

FTE Senior Healthcare Consultant to business partners and worked at various client sites (Hospitals and Universities). Directed project management end-to-end activities from kick off to implementation. Depending on business partner and/or client’s need, this also included management of client interactions and support, technical resource management, status updates, end-to-end trouble/issue ticket resolution, and communications

Managed engagement for 3M 360 Encompass System, which merges clinical and financial data for point of-care ability to analyze, supplement, and proactively execute on key data.

Encouraged and engaged client to move forward with CDI following 360 Encompass in order to have continuity

Headed technical client engagements in support of clinic and hospital chains with anywhere from one to hundreds of sites; led projects valued up to $5M and teams of up to 150 staff members/ resources. Took initiatives end-to-end, including on-site project kickoff, requirements gathering, testing, go live implementations, and ongoing client support to ensure alignment of system with client expectations and Meaningful Use deadlines. Up-sell customers by demonstrating new products to accompany or fresh implementation. Help the customer visualize the changes they can make now and in future enhancements.

Projects required aggressive project management. Once contact was signed with the client, each implementation had to be complete including all installation, testing, training and Go Live by day 31.

Sr. Healthcare Consultant and Project Manager for

Xerox Healthcare for Business Partner, Exact Cost at Client Mayo Clinic

Coordinated with software vendor on implementation of Exact Cost to provide Mayo Clinic with efficient tools for evaluating costs and determining end-to-end needs for laboratory testing.

Simplified updates to ExactCost vendor tool by developing Access databases for data import and sorting. » Created reports to track tests completed on specific instruments, calculate supplies, determine test cost and time requirements, and provide HR with data to calculate pay rate.

Managed build of Molecular & Cyto Genetics laboratory, including database load, data migration, and end to-end QA review.

Handled file setup, verified availability of inventory for tests, and ensured tests were mapped to correct instrument.

Lead Quality Assurance Analyst

Arizona Board of Education, Phoenix, AZ

2011 to 2012

Consultant working onsite at the Arizona Board of Education on the MCESA Project. Implementation of educational software to evaluate teachers, teaching methods and learning. Writing and validating test scripts, assisting in coordinating user acceptance testing. Management of testing assigned module and working with users to insure understanding of requirements and testing accordingly. Preparation of traceability matrix. Using SCRUM methodology

Lead Quality Assurance Analyst

Senior Business Analyst (FTE)

Catholic Healthcare West - Phoenix, AZ - 2009 to 2011

FTE, Research proposals for medical software and/or equipment. Creating the project plan, staffing of resources and obtaining funding. Monitoring the project. Assisting Site Leads with installs or in anything needed relative to the new product and/or software. Establishing repeatable processes, demonstrating those processes and engaging associates to follow processes required by our PMO. Show them how following repeatable processes lessens your project time and insures success for your project.

Interface with all areas affected by project including end users and vendors. Ensure adherence to quality standards and review project deliverables. Communication with management teams to advise of project status.Manage change, implementation and delivery of solution. Project Management of new technology in various hospitals. Work with all of our teams to insure our project stays on time and under budget. Build relationships with business partners and Technology to insure we had an entire team to support our implementation. Creating specifications and standards for Data Migration, Quality Assurance Testing, Working with Our PMO, How to Submit Your Project, etc.

Establish and keep all records in accordance with existing rules to meet audit expectations.

Lead Business Systems Analyst - FT

American Express - Phoenix, AZ - October 2006 to September 2009

Led internal technology projects for financial applications and oversaw onshore/offshore team of up to 30 program analysts in researching financial queries and implementing system updates. Managed disaster recovery program to ensure business continuity. Worked on largest project implementation to date at American Express to replace the home developed EPIC Financials with Clarity Project Management and Clarity Financials. This was a major project infrastructure, integration and migration and cost American Express upwards of 8 Million Dollars.

My team was in charge of month-end reconciliation of vendor payables, receivables, and billing/revenue cycle, including SOX compliance.

Led migration to Clarity using SharePoint as collaboration tool.

My team (6 onshore and 6 offshore programmer analysts) managed all month-end processing of vendor account receivables and payables as well as reconciliation. We were using the system developed by American Express mainframe programmers many years ago called EPIC. It required us to do a lot of manual intervention to make sure everything was correct and many times we would get very far in the process when we discovered an error which we would have to then back out and rerun. So we were very glad to join the team to get Clarity Financials on board. At the time of bring Clarity on board, that was the largest project undertaking American Express Technology had ever experienced. It lasted nearly two years but we finally got it in and working and it was very rewarding.

Defined requirements, managed and implemented new Disaster Recovery Program for all system applications at American Express. I also designed CBT classes and one to one training program for over 500 associates.

Recognized with company's Technology Excellence Award Nomination for creating the New Disaster Recovery Program using SharePoint as the front end. This is the highest level award given to technology employees.

Project Manager/Consultant

American Express Technologies - June 2003 to October 2006

Worked with marketing and development to produce new credit cards and financial products. Working across several enterprises and lines of business to meet expectations. I was responsible for leading our team from inception through to completion on internal technology projects for financial applications. I worked closely with the PMO to insure we met all expectations on time for our production go live. I worked as the liaison between our business partners and our technical team. Manage audit trail and assist users with user acceptance testing. Manage the new product launch. Managed funding, preproduction and production checkouts.

• Earned several awards for my management of the competitive card projects bringing them in on time and under budget

Lead QA, Arizona State Retirement System

Honeywell Technologies - June 2000 to June 2003

Research and analysis of various mainframe and desktop systems, interviewing associates, writing specifications and design documents, and creating the test plan and test scripts for specific modules. Objective was to migrate all retirees data from mainframe system to Oracle. Assist users in conducting their UAT. Making sure defects were fixed and released for retesting. Management reporting on testing status and management of defects. Writing release notes and keeping history for auditing purposes.

EDUCATION and Certifications

Medical Laboratory Technologist Certification in Laboratory testing, cytology, histology, surgical pathology

Three Rivers Community College - Poplar Bluff, MO

1986 to 1986

Certification in Complete Cyber Security (Hackers Exposed) 11 hours and CEU working toward CISSP and CISA. Certified May, 2017.

Continuing Cyber Security Coursework through Udemy.com and StationX.net, a Cybersecurity Company

SKILLS

Microsoft Word, Excel, Sql Server, SharePoint, MPP, Publisher (10+ years), Account Management (10+ years), Business Analysis (10+ years), Budgeting (10+ years), Customer Service (10+ years), Change Management (10+ years), Data Analysis (10+ years), Database Management (10+ years), Documentation

(10+ years), Data Entry (10+ years), Editing (10+ years), Financial Analysis (10+ years), Grant Writing (8 years), Hiring (7 years), Illustrator (6 years), Knowledge Management (10+ years), Lotus Notes (10+ years), Leadership Development (10+ years), Medical Terminology (10+ years), Management (10+ years), Negotiation (10+ years), Networking (10+ years), Oracle (8 years), PowerPoint (10+ years), Project Management (10+ years), Photoshop (5 years), Publisher (10+ years), Public Speaking (10+ years), Quality

Assurance (10+ years), Quality Control (10+ years), Research (10+ years), Risk Management (7 years),

SharePoint (10+ years), SQL (10+ years), Strategic Planning (10+ years), Technical Writing (10+ years), Typing (10+ years), Training (10+ years), Team Building (8 years), Usability Testing (10+ years), Visio (10+ years), Word (10+ years), Windows (10+ years), Web Design (8 years), Medical technology and laboratory science (5 years), Pathology Assistance (8 years)

AWARDS

Technology Excellence American Express

March 2007

Letter of congratulations on Technology Excellence Award at American Express:

Forwarded by Teresa B Cashen/AMER/TRS/AEXP on 03/01/2007 06:05 PM

From: AET Excellence

To: Teresa B Cashen

Subject: Message from Steve i: Congratulations on Your AET Excellence Nomination

Dear AET Excellence Nominee, Teresa,

Congratulations! You've been nominated for an AET Excellence award. As you know, this premier reward and recognition program celebrates outstanding individual achievement and leadership. Only 15% of Technologies employees worldwide were nominated. You should be proud to be a part of this elite group.

The AET executive team is now reviewing all 564 nominations. In early April, I will announce the winners at the two award levels -- Platinum and Gold -- with 65 winners at each level.

Congratulations again on your nomination. I appreciate your commitment to Technologies and our business partners, and I thank you for demonstrating excellence in all you do.

Several Rings of Rewards attained at American Express.

PUBLICATIONS and ARTICLES:

https://medium.com/@tb85331/we-have-to-do-better-than-this-accde38e9bf5 https://medium.com/@tb85331/is-technology-moving-too-fast-fc99d0c1afa8

https://medium.com/@tb85331/oh-no-twenty-things-you-shouldn-t-wear-over-thirty-5906007e8223

Insights in Information Security

https://www.linkedin.com/pulse/insights-information-security-teresa-b-1

October 2016

Protecting our private data and information security

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Living in Exciting Times

https://medium.com/@tb85331/living-in-exciting-times-f3780c0b9185?source=emailSharefa5412f8d24c-148*******

September 2016

Completely different forces are being uncovered and put to wholly distinctive uses. Technology is rapidly ever-changing and much of it goes unnoticed until we are at a fork in the road and have to ask “what options do I have?” Many things will be critiqued and compared to similar experiences; eradication of “bad genes” and diseases will not.

Contact this candidate