Ritesh Sinha Page *

RITESH SINHA

+91-956*-***-*** ac2510@r.postjobfree.com

YEARS OF EXP->

Senior Business Analyst with more than 12 years of total work experience (8.5 years as a (Sr.) Business Analyst) in the discovery, implementation and rollout phases of various projects. Proven skills in collecting, reviewing and documenting requirements to support their implementation and to ensure correctness at rollout. Have history of coordinating with multiple stakeholders in different projects in parallel.

My role as a (Sr.) Business Analyst

• Gathering Requirements/Discovery

• Discuss with business counterparts to verify completeness and accuracy of requirements and guide the business in best practices regarding organization’s existing functionalities and/or constraints etc.

• Review and analyze business requests to determine if change is consistent with existing functionality or to determine if architectural changes are required.

• Answer research requests from the business regarding their plans’ functionality.

• Updating Internal Documentation/ Creating Development Specifications

• Translate business requirements into technical documentation. This includes preparing client specific technical specifications as well as functional specifications for programming changes.

• Discuss with developers and engineering staff to verify understanding of requirements

• Making system updates myself and/or coordinating with developers and other teams to get the system updated to meet the requirements

• Assist in preparing Test Plans to confirm the updated system meets the Last worked as a Senior

Business Analyst with Xerox

Business Services, Noida.

Expertise

Business Analysis

Change Request

Management

Requirements Review &

Analysis

Translating Business

Requirements to Technical

docs

Production Move

Management

Documentation

Client Interactions

Tools & Technologies

JIRA

SharePoint

SQL Server & SQL Profiler

DWH

OmniPlus

MS-Visio

USE CASE

Sybase

HP Quality Center

MS-Office suite including

Word, Excel, PowerPoint

Ritesh Sinha Page 2

client requirements

• Move Updates through the Change Request Management

• Creating Impact Analysis document to gauge the impacted systems

• Perform the role of Prod Move Manager (PMM) to (i) represent the DC team at the weekly production move meeting serving as the liaison between the DC analysts and Config Management (ii) function as DC administrative coordinator for the move making sure developers have the complete list of items moving and that the TSR system is properly updated for all stages of the move (iii) act as a one-point contact to inform/remind any dependencies of the analyst on any other team(s)

• Co-ordinate with other teams involved towards meeting the results

• Assist the business / testing team in UAT/Functional testing

• Carry out Integration/Functional Test and finally release to UAT

• Move the parameters to Prod environment on the Live date for the assigned TSR(s)

• Co-ordinate with other teams involved to move their parameters to Prod environment

• Co-ordinate with UAT to perform PPV (Post Prod Verification) and sign off on the TSR (Task Submission Request)

• Nurturing and mentoring lesser experienced team members Industry Experience

Xerox Business Services (I) Private Limited, erstwhile Affiliated Computer Services, Noida Senior Business Analyst, Jan 2009 – June 2017

Requirements elicitation and system implementation. Coordinating with multiple Stakeholders, Translate Business Requirements to Technical/Functional Specifications Document. Task assignments, status tracking and regular meetings with onshore team to discuss project requirements and exchange status updates. Managing and executing updates; system testing and get the projects tested. Coordinating with DBAs for Production Migration Scheduling and Prod Move.

Hewitt Associates (I) Private Limited, Noida/ Gurgaon Functional Systems Analyst, Sep 2005 – Jan 2009

Analyze requirements and system implementation to meet client needs. Write test scenarios. Test Planning and Execution. Post Production Move verification. Analysis on the development steps/processes, Writing Test scenarios (Unit Test, Function Test, Integration Test, Regression Test), Handoff (Analysis/Test Plan), Preparing User Acceptance Test scenarios, Coaching (To coach/mentor SCAs in TDC with their work-related issues. To take info shares and make them aware of the finer points in the issues they commonly deal with), Review Configuration/Testing, Deployment, Create ‘Prod Verification Checklist’ for clients’ live database, Holding Analysis walk-through and Test Plan walk- through with the onsite team

ABN Amro Central Enterprises Services Private Limited, Gurgaon Officer, May 2005 – Aug 2005

Processing of transaction requests from customers like: Conversion of single account to joint account and vice versa, Imposing Standing Instructions, Conversion of account from Minor to Standard, Address/Details updating, Signature checking and verification, Approval for issuance of debit cards etc.

Last Employer

Xerox Business Services,

Noida

Total Experience

12+ years

Ritesh Sinha Page 3

Technical/Functional Skills

• Business Analysis

• Requirements Gathering & Documentation

• JIRA

• HP Quality Center

• MS Office Suite (Word, Excel, PowerPoint)

• MS-Project

• MS-Visio

• USE-CASE

• SharePoint

• Business Process Modelling & Notation (BPMN)

• Data Warehouse

• SQL Server 2012, 2014

• Red Gate SQL Data Compare

• Sybase

• OmniPlus (v 5.45)

Projects worked in (Sr.) Business Analyst role

• Money Type Addition on multiple clients

• Setup of Auto-Enrollment for ppts in H&W domain

• ‘Income Plus’ implementation for some clients

• New 401(k) client implementations

• Setup of ‘Customer Satisfaction Survey’

• Plan Merger for a client

• Implementation of ‘Fund Transfer’ event

Education Details

• Master of Computer Applications (MCA) from SRMS College of Engineering and Technology, Bareilly (U.P., India).

• Bachelor of Sciences (BSC) from Allahabad University, Allahabad (U.P., India).

• Higher Secondary school (class 12th) from Kendriya Vidyalaya, Durgapur (W.B., India)

• Secondary school (class 10th) from Kendriya Vidyalaya, Durgapur (W.B., India) Personal Details

Date of Birth : 07th May 1978

Gender : Male

Nationality : Indian

Marital Status : Married

Languages : English, Hindi

Current Location : Ghaziabad, India

Email Address : ac2510@r.postjobfree.com

Phone Number : +91-956*******

Highest Qualification

Master of Computer

Applications (MCA).

Current Location

Ghaziabad

Email

ac2510@r.postjobfree.com

Phone Number

+91-956*******

Contact this candidate