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Human Resource Customer Service

Location:
St. Louis, MO
Salary:
open
Posted:
November 04, 2017

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Resume:

TERESA GOODE

**** *. ********, **. *****, MO ****7 314-***-**** ac24wf@r.postjobfree.com

SUMMARY

Seeking full time employment.

Business professional with over ten years of experience. A skilled leader with experience in supervising, training and internal and external customer service. Proficient in Microsoft Word, Excel and Outlook. I have the ability to work well independently and as a team. I am able to set and achieve goals. I am able to learn and comprehend new systems and methods quickly. I am also committed to producing results above and beyond what is expected.

HIGHLIGHTS

Strong Communication Skills Complex Problem Solving Skills Effective Time Management Skills

ACCOMPLISHMENTS

Successfully trained staff in office systems and with company policies and procedures while focusing on minimizing errors and generating superior results.

EXPERIENCE

Merchandiser Team Lead 03/2015-Present

SAS Retail Services St. Louis, MO

Supervise daily workflow of team members.

Use a planogram and schematics to measure shelves and reset merchandise.

Use a tablet to report attendance and track project completion.

Clerk 11/2013-02/2015

JLM Construction St. Louis, MO

Performed light typing, ran errands and cleaned new construction.

Merchandiser 09/2011-10/2013

Macy’s West County Des Peres, MO

Inventoried, organized and shelved merchandise.

Caregiver 09/2010-08/2011

St. Louis, MO

Provided extensive care to my mother after having a stroke.

Unemployed 10/2008-08/2010

St. Louis, MO

Volunteered Services to the church food pantry.

Entertained and provided transportation to the incapacitated.

Personnel Specialist 10/2005-09/2008

SERCO/US Army Human Resource Command St. Louis, MO

Evaluated, researched and responded to inquiries regarding military benefits.

Extracted and prepared required documentation from available records and databases.

Prepared high quality written responses.

Entered, routed and tracked inquiries in tracking system.

Human Resource Assistant/Team Lead 01/200*-**-****

Kelly Services/US Army Human Resource Command St. Louis, MO

Supervised and trained 5 Human Resource Assistants.

Analyzed work process.

Performed daily audits on work assignments of team members.

Screened records to determine status of soldiers.

Resolved discrepancies.

Payroll Accounting 06/2000-12/2002

The Boeing Company St. Louis, MO

Maintained accounting ledgers, reconciled accounts, developed trial balances and prepared journal entries.

Processed unclaimed funds and check request.

Handled employees’ inquiries.

Acted as liaison between company and employees and financial institutions.

Entered data, ran queries and produced daily reports.

Clerk-Typist III 02/1989-06/2000

City of St. Louis Comptroller’s Office St. Louis, MO

Supervised and trained a group of three Clerk-Typists in data entry and accounting methods and procedures.

Initiated and delegated workload and assignments.

Utilized an automated accounting system for data input.

Reconciled and balanced payment data.

Prepared journal entries.

Processed purchase orders, requisitions and invoices.

BBA, Bachelors of Business Administration August 1999

Fontbonne University St. Louis, MO



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