Patient care

**************@*****.*** **** Hibiscus St, Montebello Ca 90640 760-***-****

Sandra Duran

Profile

I am a personable professional motivated individual whose strengths include cultural sensitivity and the ability to build good rapport with a diverse workforce in a diverse environment. I excel in building trusting relationships and uphold excellent listening and communication skills both verbally and written. I also, hold a professional talent to quickly master and maintain a sense of direction while multi-tasking, and juggling concurrent projects. I work diplomatically well under a professional environment and nonprofessional environment keeping a positive attitude.

Accomplishments

I have a professional talent in quickly master fast paced and demanding environments

I have Advanced Computer literate abilities with extensive software knowledge

I have commendable communication skills, personable etiquettes and leadership

I Personally Mentored and motivated over 20 individual to achieve high levels of performance while meeting compliance, budgets and goals

Business Office Skills:

Bilingual English and Spanish

Knowledge of medical terminology

Experienced in the Service Human field

Demonstrated success in Leadership

Marketing experience

Ability to inspire and direct

Goal Focused Driven

Strong profesionalism

Accounts payable & Receivable accountable

Experience in Microsoft Office, Power point & Excel

Excellent team building skills

Accountable follow through

Wielenga Medical Group – December 2015 - Present

Patient Care Coordinator/Authorization coordinator

Provided Discharge instructions to patients

Proccessed authiruzations for specialty Doctors

Scedulked follow up appoitments

Answered Doctor calls & heavy patient phone calls

Provided orders to facilities for procedure

Provided documentation to Case managers

Explain orders to disable patients or complex

Agensys/Wolberg Michaelson – March 2015 – December 2015

Temp Agency/ Administrative Facilities Assistant

Prepared corrective work orders for multiple science and administrative department

Date entry and Filling and submmited forms for payment approvals

Daily record keeping of Preventative maintenance and calibration maintance

Assisted in minute records at daily performance meeting

Reported to CSC daily for compliance

Mwwt with vendors for projects

Submitted proposals for approval

Professional Experience

The Office Team (Zenith-American Solutions) – Covina, Ca December 9, 2014 – 2015

Temp Agency – Health Insurance Administrator Representative/Call Center

Verified coverage benefits

Communications with examinors and underwritters

Reviewed Claims for clarity or errors

Addresed union member questions

Clarifyed policies with hospitals

Explanated benefits members

Answered phone system calls in que 100 daily

Assisted as coveravage to statewide phone operator routing 500 calls daily

Central Urgent Care Medical Center–, Montclair, Ca April 2014– 2015

Medical Intake Patient Triage Medical Tech

Front Desk Triage of Patients

Completed patient registration

Requested medical records

Discharged patient

Performed medical procedures

Management of Appointment book

Real Estate & Property Management -Real Estate Industry, Pomona October 1994 – 2014

Property Manager & REO Asset Coordinator

Responsible for collection of rents

Independent Real Estate sales agent

Proccesed Accounts payable and receivable

Coordinated Service repairs & contractors

Handled Violation compliance with city

Authored professional correspondence

Prepared Profit and loss statements

Identified and established the proper sequence of work orders

Managed, trained and motivated sales team

Motivated and trained staff

Delivered complex market analysis

Prepared marketing plans for sellers and investors

Valpak Marketing – Ontario, Ca October 2007 – August 2010

Account Executive

Direct mail advertising

Built my own book of business

Managed my accounts payable

Managed my designs

Meet time confined deadlines

Researched the targeted business market

Creative offer presenting

Meet monthly budget goals

Meet sale goals

Continuously grew my book of business

Door to Door marketing

Design creation

Offer negotiating

Analyzing competition

In Home health Support Service– Apple Valley January 2013– May 31, 2014

CareGiver/Patient Care

Provided care to anoxic Brain injury patient while reporting to Hospice RN for symptoms or medication administration for pain management or systematic changes.

G Tube Feedings

Injections

Medication Administration

Grooming Patient

Bathing

Incontinence Control

Wound Care

RX refill

Doctor follow up appointments

Therapy brain exercise

Protective supervision

Memory Care training

Volunteer Services and Internship :

Victor Valley Hospital– Internship, Victorville, Ca August 28, 2013– December 20, 2013

Corona Health Care Fair – May 2013

Saint Marys Hospital Wound Care Clininc – Hesperia November 2013

Central Urgent Care- Rancho Cucamonga and Clairemont 2014-2015

Education

Associates Degree Science– San Joaquin Valley College, Hesperia, Ca 2014

Medical Assistant

Regional Center of Victorville -Introduction to Hospital Careers – Certificate - 2014

CPR Certified – American Heart Associations – 2013

First Aide Certified- American Heart Associations- Renewing certification

Health Insurance and Accountability Act Patient Privacy Certified – 2012

Direct mail Advertising Academy Valpak university 2009

General Education Graduate

Mike Ferry Organization Training – Motivation Schools and training sales 2000

Premier Schools- Business Management 2009

Premier Schools – Code of Ethics, 2009

Premier Schools- Economics 2009

Allied Schools – Training and instructor course 2004

REFERENCES AVAILAVBLE UPON REQUEST

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