Ashok Kumar Saini

# **, ***** *****, ***** ****,Vill-Dalipgarh P.O Babyal, Ambala Cantt, HR

ac24ms@r.postjobfree.com

098********, 017*-*******

Summary:

Skills:

DOS

Windows

MS – OFFICE

FoxPro (DBMS)

Tally

Internet

Auto Cad-Cam

Education:

Allahabad University

MBA

Thapar University, Patiala

B.Tech - Mechanical

Government Polytechnic, State Board of Technical Education, Ambala City, Haryana

Diploma in Automobile Engineering

Kurukshetra University, Kurukshetra

Graduation-Office Management

Training:

Inline Pump with MPC

VE-Pump (Auto Electrical Test Bench, Nozzle Test Repair, Spark Plug Tester, Pump Calibration Machine)

KTS-550 Engine Diagnosis Equipment.

Sale Promotional Activities

Communication & Social Interactions Skills

Repair, Testing and Diagnosis:

Diesel pump

Diesel engine

Tractor Engine Starting Motor

Alternator

Diesel pump calibration machine

Nozzle Tester

Auto Electrical Test

Bench

BTS

PIU

Diesel Generator

Air Compressor

Experience:

Working in EAKANSH MOTORS Pvt.Ltd,Kaithal(Maruti Car dealership), Work Manager service.

4-04-2017 working.

Looking after the service & Body-shop business Kaithal Dealerships.

Appointment of service staff according to company nomes.

Organized training and supervising of service & body-shop departments employees.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Maintains good working relationship with Management and Service employees.

Maintains effective employee relation.

To achieve the target of service and spare.

Marketing of service to increase Service income.

Experience:

Modern Automobile Pvt Ltd(Maruti Authorised Dealer),Ambala, Haryana.

15/11/2014 to 31/3/2017

Works Manager

Looking after the service of Ambala Dealership.

Appointment of service staff according to company nomes.

Organized training and supervising of service employees.

Reinforces company policies and adheres to company standards.

Encourages compliance with applicable laws and regulations.

Maintains good working relationship with Management and Service employees.

Maintains effective employee relation.

To achieve the target of service and spare.

Marketing of service to increase Service income.

Experience:

BOSCH Limited, Panchkula, Haryana

9/04/2012 to 12/11/2014

Assistant to Manager Service and Technical support (Aftermarket)

Conduct Training on Diesel (PE, VE) pump, Auto Electrical, Bosch Battery, Bosch Auto Accessories, Auto diagnostic equipment’s.

Conduct/organize training for OCED’s

Warranty accepted battery checking and report to CSM / HO

Conduct Training and service visit to BDS, EM, BCS and MD.

Joint investigation with OCED /OEM

Warranty material checking as per WJC and assist in M 2 settlement.

Organize Field campaign and send 8 D to manufacturing plant.

Mahindra & Mahindra, Dealership, Sharma Enterprises, Ambala Cantt, Haryana

1/04/2010 - 8/04/2012

Service Manager

Customer Satisfaction of Engine & DG sets

Team management

To improve profitability of dealership

Diesel Generator Fault Diagnosis

Manage Training and incentive activity.

Organize Training Camp for Mechanics.

Execution of system and processes with in the working system.

Reporting to the M.D of the Dealership.

JCB (M/s Krishna Automobile),Chandigarh

17/10/2007 – 31/03/2010

Service Manager

Diagnosed fault of Earthmoving Machines like Backhoe Loder (3DX, 3DX Super.4DX) Track Excavator (JS-80,130,200,210,330), Wheel Loder (430Z, 432Z), Robered Skid Steer(160,170,190) and help Service Engineer in fault diagnosis.

Organizing Service Campaigns

Customer Satisfaction

Reporting to General Manager about Service Activities

Achieving Targets of spare and service

P.D.I & Insurance claims.

Rising Tec-Web,Warranty claims.

Delivery of machine at proper time.

Mico Bosch Sale House, Chandigarh

15/09/2003 – 15/07/2007

M.R.S.D(Aftermarket)

Looking after the AMC of Mico-Bosch authorized workshop of Punjab, Himachal, Jammu and Kashmir as per the plan and complete the corrective actions.

Service promotion by updating service tools availability at MW/MSI Updating. The tools order from MW should be addressed to the MD with a copy to so to ensure supplies without any problem.

To improve business of MW by visiting OECD customers / mechanics / End Customers. Based on M report MW and TMSS to initiate necessary F/Up activates.

Promote O/H Kits and other new products for MW.

Helping TMSS in appointment of new Mico-Bosch Authorized Works, Product Stockiest and BOSCH CAR Service Station.

Helping MW to attend minor field complaints.

Assist TMSS/SO during campaign activities.

Mahindra and Mahindra Workshop (M/s. Chandgothia Brothers), Ambala Cantt

15/08/2000 to 15/08/2003

Workshop Supervisor & Service Advisor

Customer Satisfaction.

To improve company image.

Vehicle Fault Diagnosis.

Regular Workshop Supervision.

Deliver of Vehicle at proper time.

Warranty Handling.

Insurance Claim.

Organizing Service Camp.

P.D.I of Vehicle.

Workshop Report

Date:

Place:Ambala Cantt (Ashok Kumar Saini)

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