Customer Service Microsoft Office

Location:

Roanoke, VA

Posted:

November 03, 2017

Contact this candidate

Resume:

Kari Powell

*** **** ****** ****** ********* #*

Roanoke, Virginia

******.******@*****.***

919-***-****

Summary

Highly enthusiastic customer service professional with solid dedication to quality customer service and building customer relationships. Proven ability to be a reliable and valuable asset to a company and a solid contributor to company success. Possess excellent computer, communication, phone etiquette, teamwork, and time management skills.

Education

Riverside High School

High School Diploma

Durham, North Carolina

Graduated June 2017

Attended Alamance Community College in North Carolina from 2002-2003 with a focus in pre-nursing and business.

Employment History

Refectory Cafe

Server/Front Counter Sales

September 2017 – Present

High end, high energy cafe where responsibilities consisted of offering superior customer service to all guests. Fast moving brunch where multitasking was an absolute necessity. Formal dinner environment, catered to ensuring quality table service. Time in this position was far too short, but not for lack of job enjoyment on my part or my quality of service. A family emergency took me out of the state far too quickly after beginning this position. However, my employer would happily discuss my quality of work, reliability, and customer service abilities.

Raleigh Oaks RV Resort

Office Coordinator

Four Oaks, North Carolina

August 2016 – September 2017

Successfully operated a busy office environment. High priority in building relationships with the guests and maintaining a superior quality of customer service. Provided genuinely friendly, professional customer service for guests and potential guests. Responsibilities included, but not limited to: making reservations, answering very active phone lines, handling guests inquiries, maintaining marketing and online presence, handling long-term and short-term leasing, planning and organizing resort events, creating fliers for events and marketing those online and within the resort, maintaining a clean and orderly office, ordering and stocking for the store, payroll and managerial duties, creating weekly employee schedules, and training new hires in necessary skills to assist guest needs.

Hobbies & Interests

Interest in natural health and have spent many years in a personal study of nutrition, health, and wellness.

Spent 12 years as a homemaker and home educator for 5 children. In that time, it was my responsibility to not only maintain family home but also organize and educate all 5 of my children.

Technical Skills

Microsoft Office: Intermediate

Computer skills: Intermediate

Typing: Intermediate

Communication: Advanced

Customer Service: Expert

Multitasking: Advanced

Friendly outgoing employee: Expert

Dependable: Expert

References

Rachel Wisler

Friend and Co-worker