Catherine Johnson

Roanoke, VA

ac24b3@r.postjobfree.com - 304-***-****

WORK EXPERIENCE

Assessment coordinator

Vista Windows and Doors - Roanoke, VA - April 2017 to August 2017 Contract Ended. Process incoming documents in company's database, scheduling appointments for measures with customers for Lowe's stores in Virginia and North Carolina. Keep track of completed work. File and Bill accordingly.

Heavy contact with Lowe's central processing office and Lowe's individual stores, and customers. Assist the document review coordinator. Conduct work with exceptional customer service skills, considering the customer's experience, the homeowner's property, communication during time of service and in support of the installation manager. Excellent organizational and self-management skills. Complies with all federal regulations and OSHA standards.

Property Manager

Johnson & Associates - Roanoke, VA - January 2006 to September 2016 Performed all aspects of the rental or sale process of the properties including marketing and advertising. Reviewed all applications which includes background and credit checks. Inspection of property and oversee All Phases of remodeling and or repair of said property before and after each tenant. Perform all administrative tasks such as keeping Immaculate files and all pertinent information for each property and tenant. clerical work, composing letters, answering phones, computer input rent collection and depositing of rental income and managing accounts payable. Resolving disputes and any legal action required. Inspection of parking areas and Landscaping. Oversee all independent contractors of work done on said properties Guest Service Associate

Fuddruckers Worlds Greatest Burgers - April 2001 to January 2006 Assisting guest in every aspect of the Fuddruckers experience which includes greeting customers and explaining the process of ordering. Helping show guests where everything is and making sure they have everything they need. Responsible for replenishing product and overall cleanliness of the restaurant, answering

phones and collection of cash.

Paralegal

lautenschlager law firm - Salem, VA - June 1999 to April 2001 Responsible for real estate trust account deposits and the disbursement of escrow funds relating to All Phases of real estate closings including but not limited to purchases refinances construction bankruptcy and special financing. Review, notarized, and finalize legal documentation for recording. Responsible for all accounts payables related to the real estate closing transaction. Prepare and return loan package to mortgage lenders. Prepare final title certificate handle post-closing matters including research and document tracking. Responsible for tracking and storage of financial statements checks Etc. Relating to the trust account. Strong customer contact with mortgage lenders, clients, title companies, and Court Clerk. Serve as a backup assistance for attorney secretary

Waitress

Red Lobster - Roanoke, VA - March 1983 to May 1999 Assistant management support, trainer, waitress, bartender, schedulig a 30 to 40 employees. Accounts receivables. Responsible for front of the house, and initial and ongoing training. Guest coordinator, and employee spokesperson, special duties and projects as assigned. Strong customer contact EDUCATION

Associate

Virginia Western Community College - Roanoke, VA

ADDITIONAL INFORMATION

SKILLS

Windws, Microsoft Excl, unicar title Express, email, internet, supervisory experience, Human Resources, accountant, time management, data processing, troubleshooting, commissioned notary for the Commonwealth of Virginia, Quickbase, QuickBooks, Microsoft Office