Chavey Thames

**** * ******* *** *** *

Chicago, IL 60653

E: c ac23yc@r.postjobfree.com

P: 480-***-****

EXPERIENCE

Fay Servicing, LLC, Chicago, IL A ccount Manager 09/2016- 6/2017

Communicating investor approved loss mitigation workout options via telephone/email efforts with mortgage borrowers.

Macy’s Inc, Tempe, AZ B loomingdale’s Client Resolution Specialist

09/2014 - 03/2016

Order entry, technical support, and accommodating .com clients with consumer based incentives

AFS Technologies Inc, Phoenix, AZ C orporate Collections Specialist

05/2012-07/2014

Accounts receivables and supervision of AR cash posting and regarding delinquency for 8 of 14 computer solutions corporate entities EDMC, Phoenix, AZ A dmissions Representative Specialist 04/2011-02/2012

Identified interests and career goals of prospective students interested in college degree and certification programs

Stevens-Henager College, Phoenix, AZ Financial Aid Planner 01/2010-11/2010

Assisted in completing the Federal Student aid application. Gathering relevant documentation per codes generated within SARs. Finalization and creation of Federal Student Aid award letter

EDUCATION

Southern New Hampshire University Psychology BA 2015 Concordia University Chicago MBA In progress

STRENGTHS

Comprehends and follows

instruction

Organization to detail

Ability to effectively

multi-task

SKILLS

Types 45 words per minute

Software Proficiency: MS

Office, Lotus Notes, Google

web services, Adobe Creative

Suite, GP Dynamics/Great

Plains, Fidelity, PeopleSoft,

SalesForce, Zendesk,

CampusVue, NSLDS, AS/400,

Various social media

platforms

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