Medical Records

PATRICIA BROWN

**** ********* ***** ******, ***-locka, FL 33054

Cell: 305-***-**** - ************@*******.***

PROFESSIONAL SUMMARY

Organized Medical Records Clerk with the ability to readily adapt to changing environments and demands. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.

SKILLS

Billing and collection procedures

expert

Records management professional

Medical terminology expert

Inpatient records coding proficiency

Records maintenance professional

Outpatient surgery coding specialist

Patient referrals expert

Familiar with commercial and private

insurance carriers

Patient chart auditing ability

Resourceful and reliable worker

Close attention to detail

Excellent problem solver

Adept multi-tasker

WORK HISTORY

10/2016 to Current Clerk

One Homecare Solutions – Miramar, FL

Confirming Patients' Medical Equipment Delivery Tickets. Prepare Tickets for billing and assist the Medical Records Department when needed. 08/2015 to 10/2016 Data Entry Part D Claims

Convey Health Solutions – Miramar, FL

Processed Medicare Part D Drug Claims, and Test Claims. Worked directly with [departments, clients, management] to achieve [result] . 01/2014 to 09/2015 Receptionist

Synerfac Technical Staffing – Fort Lauderdale, FL

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates. Answered and managed incoming and outgoing calls while recording accurate messages.

Maintained a clean reception area, including lounge and associated areas. 03/2007 to 08/2014 Receptionist

Broward Factory Service – Hollywood, FL

Maintained a clean reception area, including lounge and associated areas. Helped distribute employee notices and mail around the office. Greeted numerous visitors, including VIPs, vendors and interview candidates. Opened and properly distributed incoming mail.

Answered and managed incoming and outgoing calls while recording accurate messages.

Screened applicant resumes and coordinated both phone and in-person interviews. Managed office supplies, vendors, organization and upkeep. Answered and quickly redirected up to 50 calls per [hour] . 03/2005 to 06/2007 Medical Records Clerk

All Medical Personnel – Hollywood, FL

Verified patients' eligibility and claims status with insurance agencies. Diligently filed and followed up on third party claims. Prepared patient charts, pre-admissions and consent forms as necessary. Compiled necessary documents for surgical billing packages. Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.

Researched questions and concerns from providers and provided detailed responses.

Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

Maintained strict patient and physician confidentiality. EDUCATION

1982 High School Diploma:

Carol City - Miami Gardens, FL

General Academics

Emphasis in [General Studies]

1996 Associate of Arts: Medical Records Coding

Beacon Career Institute - Miami Gardens

Certificate

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