Anita Patel, BS, RHIA
678-***-**** (mobile)
ac23u6@r.postjobfree.com
EXECUTIVE SUMMARY
Results-driven healthcare consultant/manager with 14+ years experience in the Healthcare Industry
Specialized in Healthcare, Risk and Compliance, HIPAA regulations, Medical Records management, Medical coding, Chart auditing and Medical Billing
Strong experience in Revenue Cycle Management such as CDM, Charge Capture and Charge Routing
Experience in ICD-9 and CPT/HCPCS coding (inpatient, outpatient and ER) and auditing
Experience in ICD-9 to ICD-10 conversion (ongoing process and training)
Experience with EHR and coding systems such as EPIC, Cerner, Meditech, Eclipsys, Enterprise, Allscripts, CPSI, 3M Encoder and Ingenix
Experience with HHS and CMS and Medicaid programs
Knowledge and experience with medical necessity, Meaningful Use, software validation and healthcare compliance auditing and RAC auditing
EXPERIENCE
Northwest OBGYN, Oklahoma City, OK 07/2017-Current
Medical Biller/Coder/Auditor
Read and analyze patient records
Determining the correct codes for patient records
Create encounters and submit claims to Medicare, Medicaid and 3rd Party Insurance Companies
Interact with physicians and assistants to ensure documentation and coding accuracy
Keep track of patient data over multiple visits
Manage detailed, specifically-coded information
Maintaining patient confidentiality and information security
Analyze Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges
Generate and review accounts receivable reports
Follow up with the appropriate parties (insurance companies and patients) to ensure bills are paid
Review and appeal all denials as necessary
St. Anthony’s Hospital – SSM Health, Oklahoma City, OK 07/2015-07/2017
Coding Auditor/Educator
Audit medical records documentation to identify under-coded and up-coded services; prepare reports and meet with coders and other departments, as necessary to provide education and training on accurate coding practices and compliance issues
Provide second-level review of billing performances to ensure compliance with legal and procedural policies and to ensure optimal reimbursements while adhering to regulations prohibiting unbundling and other questionable practices
Train, instruct and/or provide technical support to coders and other departments, as appropriate, regarding coding compliance documentation, and regulatory provisions, and third party payer requirements
DRG reviews and audits
Research, analyze and respond to inquiries regarding compliance, inappropriate coding, denials and billable services
Attend coding conferences, workshops and in-house sessions to receive updated coding information and changes in coding and/or regulations
Act as a liaison between coders and CDI to ensure correct coding and optimal reimbursement
Performed RAC audits and handle appeals as necessary
Independent Consultant 03/2014-07/2015
Consult clients with document integrity including everything from chart prepping and abstracting to quality control
Consult clients with ICD-9 coding for inpatient, outpatient and emergency diagnoses and procedures
Perform inpatient, outpatient and emergency coding audits and educate coders as needed
DRG reviews and audits
Educate clients on federal and state regulations including JCAHO and CMS requirements
Perform coding audits for clients on an as-needed basis
Assist clients with ICD-9 to ICD-10 upgrade
Performed RAC audits for clients on an as-needed basis
Integrate transcription software to work with within the clients’ existing workflow and medical records departments
Sumner Regional Medical Center 04/2013-02/2014
Manager of Health Information Management
Manage 5 FTEs working in the EMR (Cerner) in various settings including, Chart analysis, Chart completion, Chart abstracting, Coding and Auditing, Release of Information and Transcription
Initiating and managing the ICD-9 to ICD-10 transition including coding and clinical documentation
Responsible for creating and maintaining job descriptions and process work flows within the HIM department
Manage the HIM department aspect of the Revenue Cycle and maintaining the necessary relationships with the various departments to ensure maximum revenue
Manage open positions, recruitment efforts, and hiring and training of permanent and temporary staff.
Set departmental goals and individual productivity standards. Delegate work to department and issues to CEO
Work closely with CEO, CFO and Business Office to decrease DNFB and maximize cash flow
Interact with Physicians and Nurses to ensure proper clinical documentation and timely chart completion.
Assist CEO and CFO with planning, implementing and monitoring of the HIM budget.
Effectively utilize supplies, reference materials and educational opportunities to ensure maximum productivity
Inpatient, Outpatient, ER and Long-term stay ICD-9 and CPT coding
DRG review
Perform departmental chart audits and report results to coders as well as CEO
Completed all RAC audits and follow ups
TSVI, St. Louis, MO 07/2004-4/2013
Director of Medical Transcription/Operations
Assist clients with transition to EMR
Consult clients with document integrity including everything from chart prepping and abstracting to quality control
Consult clients with ICD-9 coding for inpatient, outpatient and emergency diagnoses and procedures
DRG reviews and audits
Educate clients on federal and state regulations including JCAHO and CMS requirements
Perform coding audits for clients on an as-needed basis
Assist clients with ICD-9 to ICD-10 upgrade
Performed RAC audits for clients on an as-needed basis
Implement and train all transcriptionists and Physicians/office staff on software
Manage all US customer support staff and India-based transcriptionists and managers
Integrate transcription software to work with within the clients’ existing workflow and medical records departments
Provide on-going client support with software and transcription quality
Proofread files prior to delivering to the client, to ensure accurate transcriptions
Liaison between Physicians/Office Managers and transcriptionists
DELOITTE, Atlanta, GA 8/2001-11/2003
Healthcare Consultant
Cash payment reconciliation – daily, weekly and monthly
Managed Accounts Payable and Accounts Receivables
Revenue Cycle Redesign and Implementation
CDM Review
Medical Records (HIM) Department Redesign and Implementation
Rebilling
ABN Process
Charge Capture
Coding Audits – Inpatient, Outpatient, Ancillary and Physician Office
Experience with 3M Encoder and Quadramed Encoder and
Experience with EPIC hospital system
ICD-9 and CPT coding
Directed all functions related to ICD-9 coding seminars with staff and Physicians on Medicare issues and guidelines
Medical Transcription, Coding and Billing backlog
HEALTHSOUTH REHAB HOSPITAL, Rock Hill, SC 04/2000-07/2001
Director of Health Information Management
Directed all functions and provided leadership and supervision of the HIM Department staff (10 FTEs) and ensured proper staffing to assure proper completion and flow of records and reports
Responsible for the development, documentation, monitoring and enforcement of Health Information Management policies and ensured all policies were in compliance with all federal, state and local regulations
Analyzed statistical data and made recommendations for performance improvement
Monitored Health Information Management Systems and enforced standards for data quality and ethical practice
Served as JCAHO team leader and served on Hospital committees including Quality Council, Ethics and Compliance, Market Security and as Chair of the Records Management Committee
Started up Medical Records Department for a start-up facility
Worked with IT to develop and implement Health Information Management systems as part of the overall information system plan and provided IT support
CARDINAL GLENNON CHILDREN’S HOSPITAL, St. Louis, MO 06/1999-10/1999
Technical Area Manager (HIM Department), St. Louis, MO
Managed file room staff for all shifts
Coordinated on-site and off-site medical record storage
Assured appropriate and efficient staffing
Evaluated, hired and trained personnel
Assessed customer needs for medical records and schedule record pulls
Assisted the Director of HIM and Operations Manager
Assist Physicians in completing and retrieving medical records for completion
Quality Improvement analysis reports
Coding Audits
EYE ASSOCIATES, St. Louis, MO 06/1997-06/1999
Administrative Assistant
Implemented a computer program to improve the flow of information within the Practice
Admitted and discharged patients
Retrieved and filed medical records
Coded in medical records
Insurance payments and reimbursements
Receive cash and credit payments
Reconcile end of day payments
CERTIFICATIONS
1999 - RHIA – Registered Health Information Administrator – AHIMA
In progress – ICD-10 Trainer Certification
EDUCATION
1995-1999 Saint Louis University Saint Louis, MO
Bachelors of Science in Health Information Management/Certificate in Business Administration