Supply Chain Management

DOUGLAS A. HAYES

Middlesex-Montpelier, VT ***** Mobile: 802-***-**** Email: Doug Hayes ac23lz@r.postjobfree.com Profile: Results-oriented, highly skilled and experienced purchasing and supply chain operations professional, with promotions and multiple awards in Supply Chain Management. Proficiency at problem solving, adept at customer/supplier relationship development, negotiations and purchasing of raw materials and finished products for best value, vendor selection, account management, material/ inventory control, program material integrator lead, shipment tracking~ freight forwarders, and cross-functional team collaboration, within fast-paced production and non-production environments~ medical, energy, and defense industries~ documentation~contract compliance. AREAS OF EXPERTISE - QUALIFICATIONS

Strong interpersonal and professional skills, cooperative, collaborative ~ team, positive, motivated and solutions oriented attitude, mental toughness, persistence, and drive to contribute to the goals and mission of my employer.

Purchasing and negotiated purchasing within commodities, vendor selection, within production and non-production.

Materials Management, inventory control, expediting concerns, vendor capacity and capability assessment.

Business/ Supplier relationship development- vendor account management- customer account management.

Experience with private and government funded construction, program monitoring and project documentation. SELECT HIGHLIGHTS

Over (12) years in supply chain functions, and over seven (7) years buying/sourcing within fast-paced production and non-production environments, in addition to procurement of office products, facilities and property maintenance.

Over twenty (20) years as a principal liaison as first point of contact with customers, suppliers, government officials, private sector design professionals, business entities, and the general public.

Experience in MS Software, Excel, and SharePoint portal, PeopleSoft, SAP, Oracle, MRP ERP systems.

Promotions in Supply Chain positions at two businesses: General Dynamics, and Hearthstone.

Supply Chain background includes consistent Recognition Awards in different responsibilities. “These nominations recognize individual employees who have demonstrated achievements above and beyond normal job duties”.

2017: Karrass Effective Negotiating Seminar: 2016: APICS CPIM training of (46 ) weeks (5) modules; Supply Chain Management, Master Planning of Resources, Detailed Scheduling and Planning, Execution and Control of Operations, Strategic Management of Resources. 2010: APICS CPIM training; Supply Management & Purchasing.

Attained inventory reduction and cost savings of over $1.5 million in raw materials 2015-2016 at Hearthstone.

Attained cost savings of $400,000 in sourcing of raw materials & finish products 2011&2012 at General Dynamics. PROFESSIONAL EXPERIENCE

Dartmouth-Hitchcock Medical Center 2017-

Buyer-Supply Chain Operations

Providing excellent customer service and relationship development to both the supplier’s and end user’s, while being responsible for managing the day to day business transactions with assigned suppliers to ensure customer’s timely procured access to the appropriate supplies, services, and equipment. Tracking shipments and resolve issues.

Purchase using PeopleSoft software, and manage orders for material within established policies, in a timely manner to support customer/hospital clinic needs, including but not limited to: product shortages, recalls, substitutions and alternates, and RMA/ return of defective or obsolete items, including order errors, and adjusted inventory.

Buyer for products for Respiratory, Emergency, Endoscopy, Cardiology, Radiology, Radiation Oncology, and support of other clinics, including scope and probe repair management. Providing training of temps in purchasing module.

Monitor vendor deliverables to ensure on-time arrival, and provide materials updates at Critical Report meeting. Hearthstone (stoves) QHHP (Quality Home Heating Products), Inc. (Energy) 2015 – 2016 Sr. Purchasing Agent-Supply Chain Operations/Production/Facilities

Teamed with the Materials and Purchasing Manager to function as the entire purchasing department.

Promoted within Purchasing to Senior Purchasing Agent. Lead and own supply chain responsibilities; commodity purchasing, supplier and material management-inventory control, JIT strategy, problem resolution, and facilitate updates at production meetings of vendor deliverables and inventory levels, for capacity planning, and scheduling. DOUGLAS HAYES PAGE 2

Perform supply chain functions: purchase raw materials using SAP software and ERP system to support production, purchase for R&D, new product development, and auxiliary products. Track shipments and resolve issues.

Purchased for; production, business office operational needs, facilities operations, and property maintenance.

Provided efficiencies and slashed inventory by over $1.5 million in 2015-2016, while increasing production.

A strong understanding of inventory control, reorder methodologies, forecasting, in manufacturing environments.

Monitoring and expediting material deliveries in support of MRP, while driving supplier performance for quality, on- time, and cost expectations for operations. Solves internal and external obstacles with a sense of urgency.

Providing cross-training in SAP purchasing module of co-worker/ Quality Manager to backup Purchasing Manager.

Works collaboratively with cross-functional teams; Materials & Purchasing, Planning, Production, Engineering, Quality, Cost Accounting, Sales and Marketing. (P.O. requirements, part inspections, corrective action plans, & SDS). Oldcastle Materials/ Pike Industries, Belmont, NH 2014- 2015 Project Foreperson/ Utility Construction person (60-70+hrs/week after GD large scale layoffs)

Coordination and performance of; field office work, labor work, equipment work, scheduling, jobsite purchases, and safety meetings, for infrastructure projects. Paired with, and assisted the Construction Manager(s) on work projects. General Dynamics Armament and Technical Products, Williston, VT (Defense) 2003- 2013 Sr. Sourcing Agent, Supply Chain Management Ops 4 years Sr. Material Control Specialist –Planner-Supplier Management, Supply Chain Ops 4 years Material Control Specialist- Planner-Buyer, Supply Chain Ops 2 years

Ten years as a results-oriented detailed professional at a national aerospace corporation in Supply Chain functions: serving in three positions; Senior Sourcing Agent, Senior Material Control, and Material Control-Buyer-Planner.

Supply Chain awards and promotion for; supplier interface-relationship management, on-site trouble-shooting supplier bottlenecks, buyer ‘supplier monthly and annual metrics’ for materials management, purchasing, and cross- functional team collaboration towards supply chain initiatives. Predominantly first feet on the ground at suppliers.

Purchasing, Sourcing, Negotiations, Contracts, using Oracle software and ERP system to support production. Manage procurement of hardware and supplier selection for improved value, quality, and on-time delivery, perform quoting and forecasting, while utilizing US Government and DOD acquisition requirements; DFAR/FAR.

Coordinated quoting, analysis, and selection for Production and R&D; with technical drawing and specification package, price justification, PO placement, manage supplier updates, and shipment of deliverables and resolve issues.

Attained over $400,000 in savings through both Long Term Agreements (LTA’s) and single sourced contracts, decreased spot buys, reduced lead-times, and improved order placement times in 2011&2012.

Materials/Inventory Management, Program Material Integrator lead: Unwavering focus in “cradle-to-grave” material control and expediting of outsourced system critical quality compliant deliverables, while exceeding SCM metrics.

Supplier Development- Relationship Management- Supplier & Commodity Management: Possesses persuasive skills in communication and negotiation with supplier’s personnel in operations, and production, on & off-site.

Problem Solving, On-site monitoring, Partnership building, Quality and Collaboration in Supply Chain: Proven skill in persevering to identify, troubleshoot and resolve supplier bottlenecks, and quality concerns/ corrective actions. State of Vermont, Agency of Commerce and Community Development, Montpelier, VT 1995- 2002 Grants Management Specialist

Nearly (7) seven years of experience serving as a principal liaison in grant program compliance for construction projects utilizing HUD/CDBG funds. The Grants Management Specialist serves as the compliance liaison between the state, municipalities, non-profits, businesses, project developers, contractors, design team and other specialized consultants, in project documentation compliance and regulatory monitoring, interpretation of policies, procedures, ensuring grant protocols are adhered to, and providing technical assistance. Ensures audit documentation compliance with competitive procurements, award process, purchases, contracts, plans & permits, federal labor standards, including safety and code compliance, and corrective actions. Develops and prepares Final Program Reports, and audit response to regulatory requirements. Providing point communication, program presentations, and trainings.

Experience: Land Plan/Dev/design, engineering, construction, scheduling of trades, inspections, safety enforcement. EDUCATION

Bachelors; University of Maryland, College Park, MD State University of New York, Cobleskill, NY (Engineering, one year, transfer to UM)

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