Customer Service Administrative Assistant
Resume:
Harahan, LA *****
ac23ll@r.postjobfree.com
KWANTRA VARNADO
OBJECTIVE
To obtain placement within a successful professional organization where advancement opportunities are available and where I can showcase my present skills, knowledge and abilities, but also be given an opportunity that will enhance those attributes.
SKILLS & ABILITIES
Profoundly talented and skillful Administrative Assistant and Cashier Clerk
Customer Service Representative
Data Entry Clerk Proficient in Microsoft Word, Microsoft Outlook, Microsoft Excel, Windows, Adobe, Internet Explorer.
Talented for identifying customer needs and presenting appropriate company products and service offerings.
Demonstrates ability to gain customer trust and provide exceptional follow-up, leading to increased repeat referral business.
Expertise in resolving escalated customer service issues.
Possess excellent interpersonal, analytical, and organizational skills.
Excels within highly competitive environments where leadership skills are the keys to success.
Ability to achieve immediate and long-term goals and meet operational deadlines.
Self-starter, Motivated, Organized.
Trustworthy & Committed to superior customer service.
. Knowledge of ICD-9, CPT, and HIPAA guidelines.
. Verified deposits and prepared deposit slips
. Process, verify, reconcile and balance inbound and outbound currency transactions, complete data entry for all currency transactions. Count, verify and report currency inventory.
EXPERIENCE
Long Leaf Canteen, New Orleans, LA 2008-2017
Administrative Assistant/Office Automation
Collect, compile and organize information and data to meet administrative requirements. Prepare correspondence and drafts instructions. Facilitate methods for automating reports and correspondence. Use of a personal computer to transmit correspondence; create reports, databases, spreadsheets, graphics, slide shows and presentations. Manipulate data to meet presentation and report requirements
Receive telephone callers, visitors, complaints and outside contracts; direct them to appropriate contacts when necessary. Receive and deliver messages to staff members.
Route incoming mail to management and staff members. Responsible for processing claims and supply transactions. Effectively answer clients' inquiries regarding company's regulations, policies and procedures Establish suspense dates to collect responses and submit information as required by requests
Establish and maintain official files and records, both paper and electronic, in accordance with regulations Make arrangements for meetings, conferences, and/or trainings and provides meeting agendas, directions, and other pertinent information to attendees. Establish and maintain management/leadership team calendars for scheduled activities, national observances, and publicized activities Compilation and Finalization of month end financial reports. Create purchase order requests, request for contracts, presentations and equipment and inventory using various software and database systems.
Responsible for accounts and preparing cash deposits. Counting currency coins, bills and checks received by hand or using currency counting machine to prepare them for deposit to banks, when needed.
EDUCATION
Delgado Community College
Some College Education Experience
Field Courses Included, but not limited to, General Studies and Nursing.
-Edu Coding Coders Work
. Field Courses Included, but not limited to, Coding
NUNEZ COMMUNITY COLLEGE
Some College Education Experience
Fields Courses Included, but not limited to Process Technology
REFERENCES
References furnished upon request.
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