ADRIEANNA R ODGERS

**** * ****** * *****

Palmdale, C A 9 3552

ac22x8@r.postjobfree.com

661-***-****

SUMMARY

Efficient Data Entry experienced in providing clerical and administrative support. Successful in introducing new process changes seamlessly throughout the organization. Assists in coordinating all aspects of daily operations, including recording and reporting data. Skilled in solving logistical problems for a Fortune 500 company. Adept in knowing how to address customer requests efficiently and effectively. Excited about creating an upbeat environment for a team in a high-paced, people-oriented s etting.

Skills i nclude

W ord A dobe A crobat E xcel

F inancial S oftware P owerPoint M icrosoft L iveMeeting

O utlook 1 0 k ey

PROFESSIONAL E XPERIENCE

SELECT S TAFFING, L ancaster, C A D ec. 2 011 – A pr. 2 012 Los A ngeles C ounty C ounsel I ntermediate T ypist C lerk Answered r outine i nquiries b y t elephone, a nd t ook m essages f or t he s ix a ttorneys. P ulled f iles a nd prepared t hem f or C ourt e ach d ay. R eviewed f iles a fter h earing f or s pecific i nstructions f rom counsel. S ent e -mails t o D CFS w orkers r egarding f uture h earings a nd s pecific i nstructions f rom Court. P repared S ubpoena r equests, R equests f or S pecial T ranscripts, a nd O rders T erminating Parental R ights. F iled a ll c ourt d ocuments a nd l oose p apers i n c orresponding c ase f iles. D esigned an E xcel s preadsheet c ategorizing a ll c ase f iles u nder t heir s pecific c ounsel a nd c ourt r ooms. S orted incoming m ail, a nd d istributed t o a ll c ounsel.

● Read a ttorneys' n otes i n f iles t o d etermine i f a s ubpoena w as r equired, o r i f a s ocial w orker needed t o b e o n-call, a nd s ent e -mails t o e nsure t hat t he p roper a ction w ould b e t aken p rior t o the n ext h earing.

● Worked o n e xisting E xcel s preadsheet t o e nable i nformation t o b e o btained q uickly a nd efficiently, p ermitting e ach a ttorney t o s ee t heir s pecific c ase-load a t a g lance a nd t o b e a ble t o tally t he n umber o f c ases i n e ach c ourt r oom, o r b y e ach a ttorney's n ame. W ASTE M ANAGEMENT, P almdale, C A O ct. 2 004 – S ep. 2 011 Operation S pecialist

Coordinated daily operations including recording and reporting data. Dispatched and led a team of collection experts that provided excellent customer service. Addressed incoming orders to resolve service-related issues. Partnered with routing managers and other team members to coordinate and direct d rivers. P rovided c ustomer s ervice.

I mplemented Snapshot and Airclic logistic system that improved efficiencies increasing profitability b y 7 5%.

CHS.434272.1

ADRIEANNA R ODGERS P AGE T WO

WASTE M ANAGEMENT ( continued)

D ocumented routing notes, tags and other information about drivers and daily route operations to a ssure p roductivity a nd i mprove c ustomer s ervice b y 1 0%.

I mplemented r oute i dentifications t hat e nhanced o perations.

A ssisted in winning top Snapshot participation trophy for district 3 years in a row by increasing revenues 2 5% a nnually.

M anaged d rivers d aily p roductivity a nd c reated r eport f or f inancial a nd m anagement t racking.

P erfected data entry process that improved quality / accuracy and reduced cost of over time by 65 h ours a m onth.

BENSONS L ANDSCAPING, Q uartz H ill, C A M ar. 2 001 – O ct. 2 004 Office M anager

Managed financial and personnel records. Recorded financial transactions; managed accounts payable and receivable; reconciled bank statements; prepared profit-and-loss statement and balance sheet; managed payroll; and invoiced clients. Designed filing systems and ensured systems were up to date. Managed office budget and recorded expenses. Ensured personnel files were up to date and secure. Transferred and disposed of records per retention schedule. Carried out policies effectively.

P resented reasonable estimates and closed sales for city accounts that created additional revenue o f $ 20K p er m onth.

E nhanced customer relations 50% by keeping in touch with customers and promptly returning phone c alls. I mproved s ervice i ncreased c ustomer l oyalty a nd p ayment.

I dentified and eliminated unnecessary costs 10% by tracking inventory and finding less expensive a lternative w ith t he s ame q uality EDUCATION A ND T RAINING

2 y ears t oward A S, A ntelope V alley C ollege, L ancaster, C A Diploma, H ighland H igh S chool, P almdale, C A COMPANY S PONSORED T RAINING

SMART S ystem t raining

PMT ( Performance M easurement T ool) t raining MAS S ystem t raining

Snapshot a nd A irclic t raining

CHS.434272.1

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