Daniel E. Valenzuela

**** ****** ***** *******,** V5J 3G7

Phone: 604-***-**** E-Mail: ac22vz@r.postjobfree.com DV Objective

My objective and if given the opportunity is to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the organization. To obtain a position that will provide me with the ability to apply my sales and work experience to this growing industry. I look forward to working towards promoting quality products and services; and to having the opportunity to meet and exceed assigned sales goals. To be allowed to provide my consultative selling approach coupled with the energy and drive as an individual contributor with minimal supervision or team selling environment. Experience

Ashtemple 1998-2001

Customer Service Representative

Patterson Medical/Dental 2006-2007

Customer Service Representative

HenrySchein 2001- Present

Customer Service Representative 2001 -2007

Sales Consultant (Dental) 2007-2008

Sales Consultant (Medical products and equipment) 2013 - Present Education

Holy Trinity High School 1982 - 1986

High School Diploma

VCC 1991-1993

Structural Engineering Certificate

Experience and Skills

CSR/SOP- responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all

customer requirements are completely met.

4+ years' outside sales experience

Strong computer skills and understanding of spreadsheet software 2

Self-motivated and comfortable working with little to no direction.

Excellent interpersonal skills.

Attend to customer questions, complaints and concerns immediately, and facilitate a satisfactory resolution.

Initiates required action for response to customer service requests for order changes, including the maintenance of an order/customer information and other related issues.

Ability to establish contact with existing customers.

Ability to identify new opportunities, and following up on potential leads.

Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers.

Attend industry trade shows/conferences to accumulate new leads and make productive contact with existing clients.

Process customer payments & resolve customers service or billing or any relative account issues

Track down missing parcels/missing items or schedule product return pickups with customer(s)/FSC.

Programs used for regular duties, JD Edwards, Seibel, Microsoft Outlook and Capture Deals & internet for manufacture information

Additional Skills

Fluent in both English and Spanish

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