Accounts Payable Receivable

SUSAN DONALDSON

**** ********** *** ** ***** Fulton, OH 44614

330-***-**** (C) • **************@*********.***

ADMINISTRATIVE SUPPORT / ACCOUNTS PAYABLE

Dedicated and resourceful Administrative professional with 20+ years experience in wholesale distribution and construction industries. Conscientious and committed individual who is easily adaptable to all functions of an office environment and will work in a collaborative manner to reach all business objectives. Recognized for being a team player and willing to complete any task requested in a positive manner while using an outstanding work ethic. Key skills:

National Accounts Payable

Credit Report Inquiries

Accounts Receivable

Receptionist / Administrator

Inventory Reports

Mailroom Operations

Report Generation and Spreadsheets

Worker’s Compensation Claims

Electronic Bank Deposits

401k Administrator

Data Entry

Labor Reporting

PROFESSIONAL EXPERIENCE

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Collabera, Key Bank- October 2016 to October 2017

My responsibilities are with the Payoff Acquisition Team. I deal with the branches on

Problems with loan applications and explain what is wrong. I also Index faxes, emails that come in and assign to the right person in our department that is handling the loan.

ACCOUNTTEMPS- LKQ- August 1, 2016- August 23.2916

My responsibilities were Accounting Clerk. I did applies payments and deposits.

Collabera, Diebold- June 2016-July 2016

My responsibilities was Account Receivables Customer Service Specialist. I dealt with customers short pay and reason and then researched the problems.

SALARIED PROFFESIONALS, TimkenSteel Canton, Oh March 2015 to June 2016

My responsibility was to assist the Accounts Receivable Analyst in Steel Finance department ensuring proper emphasis is placed on disputes and resolving them in a timely fashion. Disputes are created when customers short pay or overpay invoices for a variety of reasons including but not limited to pricing differences, quantity differences, quality issues, returned goods, surcharge differences. This position exists to research these discrepancies, determine if the deduction is justified, and if so obtaining appropriate approvals and writing memos to correctly reflect the adjustment to the general ledger.

Dispute Resolution:

Work to reduce total number of disputes.

Follow up and monitor matching and clearing of memos in SAP

Monitor AR monthly report for comments from sales to clear disputes

Work with other team members to resolve, request additional data.

Execute assigned debit and credit memos and provide meaningful explanations to various levels of management and corporate directors.

Required knowledge in different systems, working with a wide variety of levels within the company as well as cross culturally, and different process paths.

Provide any backup needed to sales engineer

Establish good working relationship.

Assist Accounting Associates with Misc. Secretarial duties

TERRY’S TIRE TOWN (A Talisman Capital Partners company), Alliance, OH 2006 to October 2014

$600 million wholesale distributor for automotive and commercial tires and accessories. Sale pending to ATD, March 2014.

Accounts Payable-National Accounts (2013 to October 2014)

Complete various data entry tasks between Accounts Receivable and Accounts Payable and generated requested reports.

Scanned internal and external documents for improved efficiencies and reduction of physical file space.

Run daily inventory receiving reports and distribute to accounts payable to match for inventory accuracy.

Use online technology to go on manufacturer internal intranet and input national account credits which are turned around in one day to be applied to the manufacturer account.

Enter manufacturer credits into the accounts payable portion of Great Plains.

Complete the national accounts spreadsheet which identifies manufacturer credits and billing.

Accounts Receivable Associate (2008 to 2013)

Performed credit report inquiries for new and existing customers and provided to Credit Manager for approval.

Made remote deposits of all cash and checks received directly to the bank via their program ensuring immediate cash flow.

Performed mail room duties including processing, sorting, and department distribution. Handled the processing of certified mail and retention of receipts.

Administrative Support (2007 to 2008)

Maintained multiple department tracking spreadsheets for national accounts and allow associates to have proof to assist customers with any discrepancies.

Provided receptionist duties using a multi-line phone system to direct incoming calls and assist customers.

Completed and distributed attendance report to department management.

Fulfilled multiple administrative duties including filing, typing, communications, customer support, mailroom support, and human resource assistance.

Inventory Associate (2006 to 2007)

Performed three-way match between manufacturer invoice and inventory received and identified any discrepancies which determined a manufacturer credit resulting in reduced inventory costs.

Verified pricing in the system ensuring accuracy to reduce invoicing errors and lost revenues.

A.J. DIANA SONS, INC., Massillon, OH 1994 to 2006

Local building supply and construction company.

Office Administrator

Handled all accounting entries from inventory thru financial statements.

Verified timesheets and completed payroll for 25 employees.

Performed all functions of accounts payable and accounts receivable for financial stability.

Completed monthly labor reports distributed to operators and labor unions for accurate compensation.

Extracted invoices and information to determine sales tax, complete documentation, and file with the State of Ohio monthly.

Filed all workers compensation claims with the Ohio Bureau of Worker’s Compensation and attended continuous education courses to remain current, compliant and reduce any risk for penalty or fines.

Completed all insurance paperwork and investigated claims issues to arrive at a proper resolution.

Served as 401k administrator including educating employees, adherence to policies and procedures, verifying all contributions against company match, and filed all required paperwork.

Previous work experience as Office Assistant at LEACH TRUCKING and GBS FORMS & SYSTEMS

EDUCATION

Diploma, Timken Vocational High School, Canton, OH

CONTINUING EDUCATION

Bookkeeping / Accounting 1 thru 3-Jackson Township Community Education, Massillon, OH

Windows 95-Jackson Township Community Education, Massillon, OH

Income Tax Coursework-H&R Block

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