Project Manager Management
Resume:
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***.
e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
Curriculum Vitae
Profile:
Engineer Imad Jomaa is a certified Project Management Professional (PMP), with over 8500 hours of project management experience. He holds COBIT 4.1 & 5 (Foundation & Implementation) certificates, COBIT 5 Accredited Trainer from APMG, ITIL Foundation Certificate, TOGAF 9.1, IEEE Senior Member, PCI Professional and holder of a Certificate in Management Consulting Essential from Charted Management Institute (CMI) – UK. With a degree in Telecommunications and Electronics, he started his career during 1981 in the Shetland Islands working as a Geophysical Engineer on the North Sea Oil rigs, and then moved to Jeddah – Saudi Arabia to work as an Electronic Security Systems engineer. Working at one of the largest banks in the Middle East, Imad occupied the position of the Manager of General Maintenance Department, and then shifted to IT Division to assist in the establishment of PMO; he was also the project manager in charge of implementing, within IT Division, Microsoft Project 2003 & 2007 EPM (Enterprise Project Management). Being the department manager of Planning & Quality Improvement, IT Division acquired ISO9001:2008 & ISO27001. Gap Analysis for CMMi level 2 was conducted. GRC
(Governance, Risk & Compliance) was introduced & few IT staff members got COBIT4.1 Training. ITIL implementation took a giant leap forward, CMDB received the correct amount of attention and HP-BAC (Business Availability Centre) was presented. Later he took the responsibility to establish an IT Risk Department, ISACA Risk IT Framework was adapted. Acted as the IT-BCM project manager to fulfil the stringent requirements to support the bank passing BS25999 certificate (certificate achieved during 2009). He also assumed the role of IT Project Manager for PCI-DSS project, reporting to the PCI-DSS program manager and PCI-DSS senior management steering committee. With such a long and successful career in the various management positions he assumed, he decided, by the end of 2010, to move back to his country of origin to establish Pillar Total Solutions S.A.L. (joint stock company), an IT management / consultancy & training company with a mission to assist leading Lebanese organizations into moving their operations to the next level of performance.
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Work Experience:
2010 – Present: Pillar Total Solutions S.A.L. (PTS) – Beirut – Lebanon: 2010 – Present: Founder – General Manager of Pillar Total Solutions S.A.L. Established PTS an IT Consultancy / Management & Training Specialists company having the below lines of business:
• Project Management, ITIL® – Service Management – ISO20000, COBIT® – IT GRC (Governance-Risk- Compliance), Balanced Scorecard – Strategy & Performance Management, ISO27001 - Information Security Management, Cybersecurity, PCI-DSS (Payment Card Industry - Data Security Standards), TOGAF® – Enterprise Architecture, ISO22301 & ISO 27031 – Business & ICT Continuity Management, Audit Analytics, e-Learning, e-Government, Cash Processing Solutions & Documents Handling Solutions. Since its establishment, PTS, has been involved in the below projects: Item Project / Activity Description Client Role Location 1.
Developing IT Division Strategy and
establishment of IT Quality
Improvement Unit.
KSA – Government
entity.
Project Manager,
Head Consultant.
Riyadh – KSA.
2. Core Banking System Replacement. Lebanese Bank. Project Manager. Beirut – Lebanon. 3. Ticketing System Replacement. Telco Provider. Project Manager. Riyadh – KSA. 4.
Developing & Conducting Advanced
Project Management Training course.
Various Financial
Institutions.
Instructor. Beirut – Lebanon.
5.
Developing & conducting Project
Management & Balanced Scorecard
training courses for MBA students.
2 Lebanese
Universities & ENA.
Instructor. Beirut – Lebanon.
6.
Conducting & Balanced Scorecard
lectures with the collaboration of AUB
Chamber of
Commerce
Instructor. Tripoli – Lebanon.
7.
Development of a five years IT
Strategic Business Plan and the e-
Transformation Plan as part of the KSA
e-Government Program.
KSA – Government
entity.
Project Manager,
Head Consultant.
Riyadh – KSA.
8. Revamping IT Department. Lebanese Bank.
Project Manager,
Head Consultant.
Beirut – Lebanon.
9.
Translated to Arabic a full e-Learning
Course developed by PTS Partner
Excelsoft.
KSA – Government
entity.
Translator, e-
Learning officer
KSA.
10.
Translated to Arabic the BCM – BIA
Methodology & relevant files of a
government entity in UAE, developed
by PTS partner CORE Consulting.
UAE – Government
entity.
Translator / BCM
Consultant.
UAE.
11.
Establishing a PMO for the Services
department.
A Leading Lebanese
Bank.
Project Manager,
Head Consultant.
Beirut – Lebanon.
12.
Conducting COBIT5 Assessment to a
central bank of an African nation.
An African Central
Bank.
Consultant. Africa.
13.
Conducting a PCI – Repair Center
Project.
POS Repair Center.
Project Manager,
Consultant.
Beirut – Lebanon.
14.
Conducting PCI Introduction Courses
(In-House & Public)
Lebanese Banks &
Service Provider
Co-Instructor Beirut – Lebanon.
1986 – 2010: The National Commercial Bank – Jeddah – Saudi Arabia: 2009 – 2010: Head, IT Risk Department – IT Division
• The newly established department was created to cater for the ever-increasing need to respond to IT Risks as part of the overall Operational Risk of NCB, and as mandated by BASELII and SAMA, and to handle the PCI – DSS certification, BS 25999 certificate (Business Continuity Management) & ISO27001 requirements of NCB-IT.
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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2005 – 2009: Head, Planning and Quality Improvement (PQI) Department – IT Group
• PQI looks after the functionalities of Project Management Office, Annual Operating Plan & Strategic Planning, Quality Improvement, GRC, as well as Service Management within the IT Group.
• For the period of almost a year I was closely engaged with an IT Governance Consultant to lay the basis for a GRC function at the IT function. During this period, I was the project manager working with the consultant to develop all the required artefacts needed for the function. We also planned and conducted a full training program for COBIT4.1. As a result of this effort an IT Risk Department was established based on COBIT – Risk IT, and I was selected to act as the head of this department.
• Project Manager for the implementation of ISO9001:2008 (Certificate was acquired).
• PQI is also the custodian / owner of the following standards / methodologies: o Project Management, ITIL (Information Technology Infrastructure Library), IT Governance
(COBIT4.1), Project Life Cycle, and Quality Management System.
• PQI supervised all the IT DR & BCP exercises, and issued the associated reports and lessons learned that were incorporated in future exercises.
2003 – 2005: Manager, IT Planning and Project Management Section – IT Division: o In addition to the standard responsibilities of a Project Management Office, the section was in charge of aiding the IT management in developing the three years Strategic Business Plan (SBP) and the Annual Operating plan (AOP).
o Project manager for the implementation of MS EPM at IT Division (2003 & 2007) 2001 – 2003: Project Manager ‘A’ – Project Management Office – Support Sector. o NCB recognized the need to improve time to market and overall management of its projects in order to achieve the required results. The concept of a PMO was adopted and based on my project management experience and successful track record, I was selected as one of the founding members tasked to investigate and create a Project Life Cycle. The latter was decided upon as NCB’s environment and blend of cultures is truly unique. The project was completed on time, and complies fully with PMI’s PMBOK. 2000 – 2001: Quality Officer – General Support Services Division: o Project Manager for Quality project in General Support Services Division (GSSD) as it seeks to obtain ISO certification for its operations. A consulting house with specialist ISO consultants was engaged; ISO standards, methodologies and best practices were introduced and adopted. Access to the division relevant documentation was facilitated through the design and introduction of a GSSD Intranet Web site controlling content, security and versioning.
1997 – 2000: Manager, Maintenance Section (Kingdom wide): o Managing a team of engineers and support personnel to support the maintenance of 750+ NCB sites
(Branches, Warehouses, Computer Centres, Training Centres, ATMs, etc around the Kingdom of Saudi Arabia. Responsibilities included; section budget, reviewing maintenance contracts, creating and updating policies and procedures.
o Project Manager for all Non-IT equipment within NCB as they relate to Y2K. Reporting to NCB Y2K Program manager and the program steering committee. 1995 – 1997: Manager, Maintenance Section (West, South, and North) 1991 – 1995: Manager, Electronic Maintenance (Jeddah) 1986 – 1991: Electronic Maintenance Engineer
1981 – 1986: Akram Trading Office – Chubb Alarms Division – Jeddah: 1983 – 1986: Operations Manager:
o Reporting to the office proprietor, responsible for developing business strategies and budgets. o Securing new business as well as maintaining a high customer satisfaction rating. o Preparing sales proposals, technical solutions business presentations and demonstrations. o Successfully securing 45% market share in the Electronics Safety and Security systems sector. 1981 – 1983: Electronic Systems Engineer:
o Involved in design, implementation and maintenance of all types of electronic & low voltage equipment; Building Management Systems, Electronic Security Systems, Fire alarms, CCTV, MATV, CATV, Public Address Systems, Telephone networks, Inter phones, Video phones. 1980 – 1981: Schlumberger Inland Services - Shetland Islands-North Sea: 1980 – 1981: Geophysical Engineer:
o Utilizing computer based remote sensing equipment to probe for oil in the North Sea. Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Professional Memberships:
o IEEE (Institute of Electrical & Electronics Engineers) since 1976. o IEEE Lebanon Chapter.
o Syndicate of Lebanese Engineers since 1980.
o PMI (Project Management Institute) since 2001.
o PMI Lebanon Chapter.
o PMI – PMO – CoP (Community of Practice).
o ISACA – USA since 2008.
o ISACA Lebanon Chapter – Board Member – Vice President. o Chartered Management Institute – UK.
o AEA (Association of Enterprise Architects) – USA. o Lebanese Management Association – Lebanon.
Professional Certifications:
• PMI – PMP (Project Management Professional) – USA, achieved the first PMP certificate in NCB during July 2003 (PMP certificate valid till July 2019).
• ITIL Foundation Certificate – OGC – UK achieved during 2004.
• COBIT ver. 4.1 Fundamentals – ISACA – USA, achieved during 2008.
• Certificate in Management Consulting Essentials – Chartered Management Institute – UK, achieved during 2011.
• ACL Foundation – ACL – Canada achieved during 2011.
• TOGAF 9 Certified – 2013.
o COBIT 5 Foundation & Implementation – ISACA – USA, achieved during 2014. o Certified PCI (Payment Card Industry) Professional from PCI SSC achieved during 2016. Additional Information:
o Familiar with the following applications / tools and / or standards o Microsoft Office: Outlook, Word, Excel, Access, PowerPoint, Project, Visio, Publisher. o Range of HP Service related products; Service Desk, CMDB, BAC. o Microsoft EPM (Enterprise Project Management).
o Project Management following PMI-PMBOK.
o Enterprise Architecture – TOGAF Framework.
o ISO 9001:2008 / ISO 20000 / ISO 27001
o ITIL Service Management (v2 & v3)
o BS25777 / BS25999 / ISO22031.
o COBIT 4.1 & 5.
o ACL ver.9.
o SFIA4.
o Participated in the development of PMI-PMO Accord. o Board Secretary of a non-profit, Anti Unemployment association in Lebanon – KOUDOURAT. o Elected as a Board Member & Vice President of ISACA – Lebanon Chapter. Education:
o Lebanese Baccalaureate II – Maths section (1975). o B.Sc. Engineering, Electronics & Telecommunications – Cairo University – Faculty of Engineering (1980). Bio Data:
o Birth Date: October 1953. Place of Birth: Beirut – Lebanon. o Gender: Male. Nationality: Lebanese.
o Marital Status: Married. Number of Dependents: 1. o Bilingual (English & Arabic).
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Major Training courses / Seminars / Workshops / Conferences: Year Provider Location Subject
2017 ISACA Lebanon Chapter Beirut – Lebanon Certified Governance of Enterprise IT (CGEIT). 2017 Formatech Beirut – Lebanon Certified Information Security Auditor (CISA). 2016 Analytix – Systems Auditors Beirut – Lebanon Co-Instructor at two PCI DSS Introduction Training sessions. 2016 CORE Management Consulting. Dubai – UAE 5th Middle East Business and IT Resilience Summit. 2015 AMIDEAST Beirut – Lebanon Marketing Communication & Social Media. 2014 Jodayn – Analytix Riyadh – KSA COBIT 5 (Foundation & Implementation). 2013 Shift Technologies Dubai – UAE Enterprise Architecture – TOGAF 9.1 2012 E-Square Beirut – Lebanon Forward & Business Forum. 2011 ACL Muscat – Oman ACL Foundations (105) & Data Analysis Techniques (201). 2011 LiquidNexxus Beirut – Lebanon Speaker at the PCI-DSS Implementation Workshop 2011 E-Square Beirut – Lebanon Forward & Business Forum. 2011 LiquidNexxus Beirut – Lebanon Payment Cards Forum. 2011 ACL Beirut – Lebanon Introduction to ACL – Workshop. 2010 Techniques for Change London – UK Internal Consultancy Foundation course. 2010 NCB Training Centre Jeddah – KSA Leadership Program – Gazing Performance. 2010 NCB Training Centre Jeddah – KSA Best Practices in Implementing and Managing Key Risk Indicators. 2009 G.A.R.P. Jeddah – KSA Operational Risk Measurement & Management. 2009 Analytix Jeddah – KSA Information Technology Risk Management. 2009 Shift Jeddah – KSA PMI - Program Management Professional (PgMP). 2008 Bureau VERITAS Jeddah – KSA Quality Management System ISO9001:2008. 2008 NCB Training Centre Jeddah – KSA Project Management Framework. 2008 Analytix Jeddah – KSA COBIT Fundamentals.
2007 NCB Training Centre Jeddah – KSA Introduction to BASELII. 2007 NCB Training Centre Taif – KSA People Management Seminar. 2005 Institute of Banking Riyadh – KSA General Project Management. 2005 SUKAD Dubai – UAE Next Generation Project Management Office. 2005 SUKAD Dubai – UAE OPM3 (Organizational Project Management Maturity Model). 2004 HP Jeddah – KSA ITIL Foundation Course.
2004 Sauter Training & Simulation. Jeddah – KSA Project Management Simulation. 2003 Future Engineering Jeddah – KSA Project Time & Cost Management. 2003 Future Engineering Jeddah – KSA Project Scope Integration & Risk Management. 2003 Future Engineering Jeddah – KSA Project HR & Communication Management. 2003 Future Engineering Jeddah – KSA Project Procurement & Quality Management. 2003 PMI-AGC Jeddah – KSA PMP certification workshop. 2002 Forum Consultancy Jeddah – KSA Control Risk Self-Assessment Workshop. 2002 NCB IT Workshop Jeddah – KSA Action & Ambition Workshop. 2001 TMC – GIT Jeddah – KSA ISO 9000:2000.
2000 QMSI – Olafti Jeddah – KSA ISO in TQM.
2000 NCB Training Centre Jeddah – KSA Counterfeit Currency workshop. 1999 Intergraph Jeddah – KSA Fundamentals of Microstation. 1998 MANDEVCO Usfan – KSA Advanced Team Work.
1998 De La Rue Portsmouth – UK Currency Sorters 3700. 1997 NCB Training Centre Jeddah – KSA Supervisory Skills. 1996 Toshiba Corporation Kawasaki – Japan Currency Processors FS-500. 1995 Saudi Computer Society Riyadh – KSA Internet Basics. 1994 Al Yahya Training Jeddah – KSA Novell 3.11 for DOS. 1993 Al Ahram Training Jeddah – KSA MS-Windows, MS Office. 1992 De La Rue Jeddah – KSA Currency Counters 25XX. 1991 Saudi Computer Society Riyadh – KSA PC Troubleshooting. 1987 Computer Technology Institute Jeddah – KSA MS-DOS & DBASE III+ 1986 Toshiba Corporation Kawasaki – Japan Currency Arrangers CA3000 & CA420. 1985 Racal – Chubb Heckfield – UK Electronic Security Systems 1983 Radicom Windsor – UK Public Address Systems.
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Training / Presentations Activities
Year Topic Role Language Client(s) Attendees Sessions Location 2017
Conducting
Balanced
Scorecard
lectures with the
collaboration of
AUB.
Instructor. English.
Chamber of
Commerce.
9 1
Tripoli –
Lebanon.
Introduction to
ISACA & CSX
Nexus.
Speaker. English.
Training
Institute.
25 1
Beirut –
Lebanon
Introduction to
ISACA & CSX
Nexus.
Speaker (As
ISACA
Lebanon
Chapter Vice
President).
English.
Cyber
Security
Conference.
Around
100
1
Beirut –
Lebanon
CISA Training
Course.
Co-
Presenter.
English.
ISACA
Lebanon
Chapter.
4 2
Beirut –
Lebanon
Introduction to
Project
Management.
Instructor. Arabic.
Lebanese
University
(MBA
Students).
7 1
Beirut –
Lebanon
2016
Introduction to
COBIT5 & COBIT5
Assessment.
Speaker. English.
IT
Department –
Central Bank
of an African
Nation.
15 3 Africa.
PCI DSS
Introduction
Training.
Co-
Instructor.
English.
Three
Lebanese
banks & One
Service
Provider.
32 2
Beirut –
Lebanon
PCI DSS Case-
Study.
Speaker. English.
ISACA
Lebanon
Chapter.
40 1
Beirut –
Lebanon
COBIT5
Assessment,
Case-Study.
Speaker. English.
ISACA
Lebanon
Chapter.
35 1
Beirut –
Lebanon
Why Projects
Fail.
Speaker. English.
5th BCM
Conference.
Around
150
1
Dubai –
UAE
Strategic Planning
/ Performance
Management &
Measurement /
Balance Scorecard.
Instructor. Arabic.
Lebanese
University
(MBA
Students).
7 1
Beirut –
Lebanon
Introduction to
Project
Management.
Instructor. English. Central Bank
of Lebanon. 16 4
Beirut –
Lebanon
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Year Topic Role Language Client(s) Attendees Sessions Location 2016
Strategic
Planning /
Performance
Management &
Measurement /
Balance
Scorecard.
Instructor. Arabic. Public Sector
Employees
130 6
Beirut –
Lebanon
Introduction to
Project
Management.
Instructor. Arabic. Public Sector
Employees 157 6
Beirut –
Lebanon
2015
Strategic
Planning /
Performance
Management &
Measurement /
Balance
Scorecard.
Instructor. English. Lebanese
University
(MBA
Students). 14 6
Beirut –
Lebanon
How to prepare
your CV.
Speaker. Arabic. Lebanese
NGO.
40 1
Beirut –
Lebanon.
Introduction to
Project
Management.
Instructor. English. Lebanese
University
(MBA
Students).
14 6
Beirut –
Lebanon
2014
Entrepreneurship
& Project
Management
conference.
Speaker. English. Lebanese
University.
Around 90 1
Beirut –
Lebanon.
2013
Project
Management
Training –
Simulation
Approach.
Trainer. English. Association of
Banks in
Lebanon.
32 2
Beirut –
Lebanon
Introduction to IT
Strategic
Planning.
Instructor. English &
Arabic.
Saudi Arabian
Government
Agency.
20 2
Riyadh –
Saudi
Arabia.
Strategic
Planning /
Performance
Management &
Measurement /
Balance
Scorecard.
Speaker English. ISACA
Lebanon
Chapter.
35 1
Beirut –
Lebanon
Eng. Imad Jomaa
Lebanon: Mobile: +961-*-***-***, Office & Fax: +961-*-***-***. e-mail: ****.*****@***-***.*** – LinkedIn: Imad M. Jomaa – Skype: PTSLeb2010, V10
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Year Topic Role Language Client(s) Attendees Sessions Location 2013
Strategic
Planning /
Performance
Management &
Measurement /
Balance
Scorecard.
Speaker. English. PMI Lebanon
Chapter.
25 1
Beirut –
Lebanon
2012 IT Risk
Management,
Case-Study.
Speaker. English. ISACA
Lebanon
Chapter.
55 1
Beirut –
Lebanon
Volunteering Activities
Item Description Year Location
1.
Active member of KOUDOURAT (NGO) – Lebanese Anti
Unemployment Association
2011 /
2015
Beirut –
Lebanon.
2.
Selected member to represent KOUDOURAT at a Labour Conference in Beijing – China.
2012
Beirut –
Lebanon.
3. A Sponsor of PMI Lebanon Chapter.
2012 /
2017
Beirut –
Lebanon.
4.
Active team member in the preparations and execution of the First IPMD – 2012 in Lebanon.
2012
Beirut –
Lebanon.
5.
Project Manager for the PMI Lebanon Chapter 2nd Project Management Conference – November 2015.
2015
Beirut –
Lebanon.
6.
Speaker at multiple Sessions coordinated by ISACA Lebanon Chapter.
2013/ 2016
/ 2017
Beirut –
Lebanon.
7.
Speaker at multiple Sessions coordinated by PMI Lebanon Chapter.
2013 /
2015
Beirut –
Lebanon.
8. Speaker at NGO – How to prepare your CV (Arabic). 2015 Beirut - Lebanon 9.
Board Member of ISACA Lebanon Chapter – Education
Committee Head.
2014 /
2016
Beirut –
Lebanon.
10. Board Member of ISACA Lebanon Chapter – Vice President. 2016 /
2018
Beirut –
Lebanon.
11.
Executive Committee Member & Secretary of KOUDOURAT Association Anti Unemployment – NGO.
2014
Beirut –
Lebanon.
12. Member of the Lebanese Management Institute. 2015 Beirut –
Lebanon.
References:
o Mr. Johan Botha – email: *****.*****@********.**.** – Mobile: +27-83-407-**** o Mr. Juha-veli Korhonen – email: *************@*****.**.** – Mobile: +35-84-050*-****.
End of Document
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