Microsoft Office Manager

Steven M. Redmond

**** **** ***** *.*.

Kentwood, Michigan 49508

616-***-****/********@*****.***

Objective: A position in the field of government or public affairs where I can utilize my skills as a strategist, analyst, researcher and communicator. Where I can work with others to solve problems and work towards a common goal.

SUMMARY OF QUALIFICATIONS

●Extensive experience in Planning and Project Management.

●Proven ability to establish important relationships leading to successful solutions.

●Effective team member on large scale environmental clearance projects.

●A solid understanding of governmental processes and operations.

●Proficient in the use of computer programs including Microsoft Office and custom software.

EXPERIENCE

Governmental Analyst/Planner, Michigan Department of Transportation (MDOT), October 1993 to Present. 1420 Front N.W. Grand Rapids, Michigan 49504. www.michigan.gov/mdot

Strategy

●Developed action plan for obtaining additional funds for the nonmotorized portion of the newly constructed (2015) $48 million M-231 bridge.

●Created key messages that helped ensure passage of resolutions supporting improvements in key transportation corridors.

●Worked with a team to develop the MDOT strategy for production of a thirteen county trail plan in West Michigan.

●Organized responses to issues related to the opening of new M-6 Freeway.

●Participated in numerous strategic planning efforts both with MDOT and outside partners.

●Negotiated with municipalities on a variety of issues: including zoning and access management ordinances impacting MDOT projects.

Analysis

●Reviewed key data, information and action alternatives leading to workable solutions.

●Analyzed traffic information from first two years of the opening of the M-6 freeway as support for media coverage.

●Identified and implemented solutions while project manager of a $12 million Statewide Transportation Grant Program.

●Studied various government programs to ensure action plans were in line with authorizing legislation.

●Worked as part of a team of specialists to complete environmental clearance documents on major transportation projects, focusing on public involvement and social impacts.

Research

●Utilize research to solve problems of various stature and timelines.

●Relevant zoning and planning, and land use issues impacting MDOT Projects.

●Researched transportation related issues through legislation, policy papers, industry publications and websites. Identified and worked with experts to obtain crucial information and ideas.

●Researched various pieces of federal and state legislation to identify impacts to MDOT projects and programs.

●Reviewed statewide study of Economic Benefits of Transportation and broke down the impact to West Michigan.

Communication

●Implemented communication strategies to persuade, negotiate, inform and promote MDOT positions to local agencies, stakeholders and the public.

●Prepare for meetings through research of objectives and goals of the issue at hand.

●Use interpersonal skills to gain insight and understanding of other’s positions and ideas.

●Facilitated training classes on subjects such as Total Quality Management, Team Building, and Performance Reviews.

●Present Civil Rights Legislation and Implementation to entire MDOT Grand Region Office.

●Acted as MDOT spokesperson while serving as a committee member of major transportation and land used studies including: Grand Rapids Michigan Street Corridor Plan, Ottawa County M-104 Corridor Study, The Rapid Transit Master, and Plan GR Forward: Downtown and River Action Plan.

Business Specialist, Grand Rapids Area Chamber of Commerce, January 1993 to October 1993.

111 Pearl Street N.W. Grand Rapids, Michigan 49503. www.grandrapids.org

●Worked with Grand Rapids Business Associations to develop organizational and marketing plans.

●Served as a liaison between neighborhood businesses and the City of Grand Rapids.

●Studied and interpreted federal, state and local programs and statutes to provide governmental affairs assistance.

Union Representative, UFCW Local 951, June 1990 to September 1992.

3270 Evergreen Drive N.E. Grand Rapids, Michigan 49525. www.ufcw951.com

●Organized communication network among union stewards during contract negotiations, and developed key messages regarding proposals.

●Worked with both management and union members leading to work place solutions outside of the formal grievance process.

●Interpreted union contracts and State labor and employment legislation.

Community Development Specialist, June 1987 to June 1990, Garfield Park Neighborhoods Association, 334 Burton SE, Grand Rapids, Michigan 49507. www.gpnagr.org

●Obtained $200,000 in grants from Community Development Block Grant and State Neighborhood Builders Alliance.

●Coalition building through persuasive presentations resulting in a successful city-wide community reinvestment effort

●Project Leader for land use study leading to ordinance changes adopted by the City of Grand Rapids.

EDUCATION

Bachelor of Arts in Public Policy, James Madison College of Michigan State University.

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