Sales Manager

Carol Arnhart

Mobile: 713-***-****

Email: ************.******@*****.***

LinkedIn: https://www.linkedin.com/in/carol-arnhart

SUMMARY

Business Operations Manager leveraging a robust working background in customer client relations. Forte includes a wide variety of project support roles in bookkeeping, purchasing, customer and vendor relationship building, and overall business operations. Ability to learn computer software programs quickly and proficiently.

EMPLOYMENT

EOS ITS Solutions – Travel Coordinator – May 2017 to present

Arrange travel and accommodations for field engineers worldwide

Coordinate with partners such as Cisco and HP in accepting and assigning jobs to engineers within the allocated time frame (40 minutes)

Update spreadsheet continuously to reflect constant changes and new jobs accepted

Dosal of Texas - Operations Business Admin - Sept 2014 to Feb. 2017

Manage CRM tool and product inventory control for sales marketing team

Coordinate training programs for customer service department of 10 client representatives

Streamline reconciliation of all sales deposits documentation, inventory and corporate reports

Maintain client records in corporate database and product data entry updates

Facilitate sales marketing correspondence, media kits, brochures, and product information materials

Prepare PowerPoint presentations and compile product reports in Excel spreadsheets charts and graphs

Process all clients orders, invoices and payments in SAP online business tool

Implement HR communications regarding employee on-boarding, benefits packages and timekeeping

Oil Field Fabrication Services, LLC – Office Manager - April 2011 to June 2013

Managed construction business operations and support management team

Developed Excel templates for bookkeeping, accounts payable and receivables, payroll, workman’s compensation and document control

In charge of key projects managing purchasing and/or renting all tools and equipment necessary for site work, i.e., forklifts, cranes, etc.

Obtained required documentation for all materials received (MTR’s, standards and procedures)

Enforced OSHA mandated safety requirements for the industry

Assisted employees in obtaining visas and inoculations for foreign travel.

Kare Distribution/Vivaro Corp – Regional Coordinator - April 2006 to March 2011

Managed field marketing team, communications and corporate branch facilities

Developed communication advertisements to recruit potential candidates and conducted interviews

Maintained internal/external communications for sales marketing and operations management divisions

Managed business operations, weekly reconciliations of collections and deposits, reviewed daily sales receipts, validation of new accounts, monitored credit limits, and updated account information in database

Supervised 14 sales and marketing personnel ensuring all followed best practices as set forth by the company compliance policies and procedures

Worked closely with the collection agency to collect on bad debts

Served as HR contact at field level. Member of safety committee and enforced all safety procedures

Distributed all marketing materials to marketing personnel as well as field sales representatives

Managed and controlled product inventory including branch offices and with field sales representatives

EDUCATION

Escuela Bella Vista (High School) - 3.5 GPA – Diploma Awarded, Maracaibo, Venezuela

SKILLS

Advanced proficiency MS Office Word, Excel, PowerPoint, SAP and QuickBooks

Bilingual English Spanish with the ability read, write, translate and transcribe

Working background with CRM online business tools and project management software programs

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