Erik Krause
**** **** ****** *******, ** ***** 267-***-**** ********@*****.***
Skills Profile
-Exceptional customer engagement skills
-Proficiency with MS; Word, Excel, Powerpoint, and Outlook
-Basic knowledge of French
-Exemplary written and verbal communication skills
-Administrative experience
Employment History
Front Desk Associate, Hostelling International
7/1/2016 1/11/2017
New York, NY
-Communicated with guests from all over the world
-Navigated language barriers through application of technology and resources
-Completed and garnered new reservation transactions resulting in high volume of sales
-Handled large sums of cash daily
Store Management/Provenance Researcher/Admin Assistant, Antiques at the Old Church
5/1/2014 7/1/2016
New Hope, PA
-Catalogued and organized acquisitions as they arrived in-house
-Researched all antiques in the collection and educated our customers
-Managed social media for store exposure using various mediums
-Created custom listings for new inventory on stores website
-Cost analysis of artifacts
-Tax form database creation and maintenance
-Appointment/delivery scheduling
-Inventory organization and displayal
Events Staff/Admin Assistant, Mancuso Show Management
5/1/2014 3/5/2017
New Hope, PA
-Worked national trade shows, assisting with setup and breakdown of materials and engaging prospective customers with wide product knowledge
-Participated in the advertisement and setup of local and out-of-state live music events/concerts
-Usage of client databases for information dispersal
-Surveyed customers in order to determine event success and gauge continued interest
Education
Attended Millersville University from 8/25/2012 to 1/25/2014