Project Management Continuous Improvement

Scott Murphy

**** ******* **. ******, ** ***** 865-***-**** **************@*****.***

EDUCATION

Wake Forest University, Babcock School of Business, Winston-Salem, NC

Master of Business Administration, Business Analytics / Operations Management May 2014

University of Tennessee, Knoxville, TN

Bachelor of Science, Logistics / Marketing August 2007

Marietta College, Marietta, OH

Bachelor of Arts, Accounting; Minor – Finance; Certificate – Leadership Studies May 2004

CERTIFICATIONS & ACHIEVEMENTS

ASQ Certified Six Sigma Black Belt (CSSBB)

MSI Certified Continuous Improvement Manager (CCIM)

Microsoft Office Specialist: Excel Expert 2016

Boy Scouts of America – Eagle Scout

PROFESSIONAL EXPERIENCE

Senior Consultant GRU Consulting, Austin, TX February 2017 – Present

Provided consulting and data management solutions within pharmaceutical, technology, and steel industries for high visibility projects tracking cost savings and continuous improvement activities. Coordinating with executive leadership on project prioritization and the pull forward of high-impact projects.

Project Management

Worked with executive stakeholders for identification of project needs, and gathered necessary requirements and resources for kickoff

Managed project timelines, monitored workflow, and tracked project progress toward cost savings projections

Aggregated non-standardized data from clients and industry reports to analyze market trends and determine strategic response

Business process modeling for operations to determine proper staffing levels. Evaluated material flow to identify processes ideal for optimization through automation, and the cost value/break even analysis for implementation.

Developed IT road maps, process maps, project management templates, and continuous improvement tools to track project KPIs

Led internal and client workshops on Six Sigma methodologies and MS Excel fundamentals

Supply Chain Manager Dell Technologies, Austin, TX August 2015 – January 2017

Project management role supporting Dell’s World-Wide Procurement (WWP) initiatives coordinating internal supply chain operations with external vendors and ODM manufacturers to maintain Continuity of Supply (CoS), drive down material costs, reduce shortages, manage forecasts, and oversee cost-savings initiatives. Responsible for coordinating efforts between GSMs (supply managers), GCMs (cost managers), Buyers, Fulfillment, and Demand/Supply Planning toward supply chain goals. Additionally, represented WWP on product Core Teams working on projects responding to customer needs, competitor advancements, and technology advancements.

Continuous Improvement / Change Management

Led continuous improvement initiatives to standardized processes for managing aging inventory, BOM tracking, component attach rate accuracy, and forecast accuracy to create alignment and continuity in how these processes are managed

Authored SOPs for Dell’s Process Asset Library (PAL) system and trained team members for implementation of processes

Project Management

Oversaw organization-wide initiative to drive down Aging Inventory from 15% to 4% utilizing Dell and vendor current and historical data, including root cause analysis and corrective action planning

Managed inter-organizational teams to drive closure on projects related to part transitions, new product introductions (NPI), large order management, part shortages, and component disposal

Supply Chain Management

Influenced supply chain strategies supporting global demand for 22 server product lines and tracked KPIs to determine effectiveness of strategies

Scheduled forecasts for the Material Production Plan (MPP) to determine the total (discrete) number of servers to build in each region and Material Resource Plan (MRP) to determine proportion of orders forecasted for each qualified subcomponent configuration

Balanced material pulls between vendor managed materials (VMI) and Dell owned materials to minimize quarterly supply chain costs

Relationship Management

Served as World Wide Procurement’s key representative on five cross functional Core Teams, representing Procurement’s interests while interfacing with Project Management, Engineering, Services, Marketing, Quality, Operations, and Sales

Managed key supplier and ODM relationships, and facilitated key negotiation initiatives to drive down supply chain costs while maintaining positive partner relationships; executed quarterly material Strategic Buy ranging from $5 to $8 million

Program Manager Dell Technologies, Austin, TX June 2014 – August 2015

Program/Project Management role maintaining programs/projects intended to support global individual contributor teams throughout all of Dell’s Enterprise (Server/Storage/Networking) WWP. Working with LOB directors and WWP VP to determine project requirements, coordinate resources, and lead projects from kickoff to close.

Project Management/Continuous Improvement

Managed projects implementing process improvement opportunities to reduce time requirements on contract management, cost tracking and negotiations, and supplier relationship management.

Identified and scoped projects to support business initiatives and tracked progress/timing for alignment with organizational strategies

Developed framework for Competitive Cost Database to standardize, house, and perform statistical analysis on vendor CleanSheet quotes on MVA to determine acceptable ranges based on product complexity, production location, and quality controls measures

Program Management

Served as Social and Environmental Responsibility (SER) Champion to track suppliers’ compliance with EICC regulations and adherence to Dell specific qualifications; first org to achieve quarterly compliance score of 100% resulting in global team adopting and implementing personal management tools and processes

Managed product roadmaps for Enterprise Solutions Group (Storage, Server, and Networking) lines of business

Analyzed industry reports including Gartner Magic Quadrants and IDC quarterly enterprise report and outlook to determine effectiveness of corporate strategy execution

University Consultant (Six Sigma) Key Services, Winston Salem, NC November 2013 – April 2014

Consulting practicum through Wake Forest University MBA program providing Six Sigma solutions to local businesses for via Black Belt projects for ASQ certification. Certified university program through The Council for Six Sigma Certification to lead projects utilizing DMAIC and DFSS methodologies in continuous improvement initiatives.

Six Sigma / Change Management

Performed statistical analysis from customer datasets to identify top run rate materials and mapped operations to determine ideal-state for materials on-hand

Established KPIs and developed reporting to track excess materials and drive inventory reduction of 70% (target 25%)

Relationship Management

Consulted with client president seeking complex RFID inventory management systems to reduce on-hand inventory of materials for repair of point-of-sale terminals; re-scoped project to root-cause inventory excess and determine correct inventory levels

Intern Graduate, Sr. Advisor Dell Technologies, Austin, TX June 2013 – August 2013

Summer 2013 MBA intern with Dell’s WWP Commodities team focusing on hard drive procurement. Tasked with determining causes of increased shortages resulting in high rate of delayed order fulfillment.

Project Management (Six Sigma) – Continuous Improvement

Performed root cause failure analysis of Continuity of Supply (CoS) issues, identifying continuous improvement opportunities to decrease raw material shortages and increase service level for hard drives (HDDs)

Utilized Six Sigma methodologies to create internal policy reform for managing end-of-quarter inventory and how team targets/KPIs are established to align with long-term company goals

Relationship Management

Worked directly with largest HDD vendor to determine impact of current policy and potential impact of company policy reform

Project Coordinator Siemens Energy Inc., Orlando, FL October 2011 – July 2012

Project management role coordinating the project management team for SEI wind turbine transportation and installation across the US. Projects focused on the continuous improvements and streamlining of internal processes, with cost savings from project phases being released into the general fund to pull forward timing on future projects.

Project Management / Process Improvement

Developed project budget planning and tracking tools to forecast spending and savings, show actual project spend, and authorize release of savings to fund upcoming projects and pull forward start dates

Automated monthly reports resulting in 70+ hours saved per month and increased overall accuracy of reporting

Information Management

Developed database to track location and certifications of Siemens wholly owned transportation equipment resulting in increased visibility, decreased transportation costs, and decreased new equipment orders

Coordinated transportation of project equipment and managed equipment inventory at sites and warehouses

Consultant DeWolff, Boberg & Assoc., Orlando, FL June 2011 – October 2011

Government consultant managing project with US Navy for ERP cutover from multiple legacy systems to single ERP. Cutover consisted of mock and data transfers to identify project task requirements, and development of reports/reporting structure for application of data extracts.

Project Management

Provided project management solutions to maintain timing, costs, and tasks for ERP cutover schedule

Liaised between clients and project management regarding Navy ERP Cutover, Navy Contract Funding and Accounting, and User Management Validation

Designed and implemented tracking tools for new Navy ERP replacing legacy systems to drive increased visibility of operations and spending, and promote uniformity across entire Navy communications and reporting network

TECHNOLOGY AND SOFTWARE

SAP, Hyperion, JIRA, MS Office, SQL, MS Project, Minitab, R, Tableau, Agile, ThinkCell, SharePoint, Visio

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