Sales Sap

Laxmikanth Tammishetti

SAP CRM ABAP Consultant

Contact: +1-916-***-****

Email: *************@*****.***

Professional Experience

Having 9+ years of SAP CRM & SAP ABAP expertise with focus on Web UI development as well as functional exposure.

SAP ABAP/4 Skills & Expertise

Data Dictionary: Creation & Maintenance of Tables, Structures & Views, and other dictionary objects.

Reports: Creation of Interactive, Classical Reports, Creation of ALV's and Drilldown reports.

Performance Tools: To Improve the performance of Applications using Runtime Analysis, SQL Trace and Debugging.

Menu Painter: Development of menu interfaces for various screens & Interactive lists.

Screen Painter: Development of screens for user-defined transactions and writing of associated modules mainly for data entry.

SAP scripts: Form designing, sap script symbols, control commands, standard text and styles, inserting logo, debugging and copying forms.

Batch Interfaces: Development of Classical Batch Input and Call Transaction programs and uploading of data into SAP system.

Layout Sets: Modification of standard layout sets, Smart Forms, SAP scripts, Adobe forms and related control programs.

Enhancements: User Exits, BADI, Function Exits, Screen Exits and Field Exits. Interface Design & Development (IDOCS, EDI, ALE & BAPI) Skills. Working knowledge on SAP R/3 4.7 Enterprise release and SAP Exchange Infrastructure.

SAP CRM Skills & Expertise

Proficient in GENIL/BOL architecture and also well versed in GENIL/BOL object as per the Business requirements.

Worked on enhancements related to CRM Marketing, Sales & Service modules.

Extensively worked on enhancement using Component Workbench, Enhancement Sets,

Generic Interaction Layer GENIL and Business Object Layer BOL Programming.

Strong knowledge on tools like ABAP Debugger.

Experience in creating BSP UI components consisting of View/ View set / Overview Page,

Runtime repository changes like component usage, component interface and Navigation links.

Extensively worked on middleware debugging and BSP programming.

Enhanced the standard search functionality in CRM Web UI.

Extensively worked on Action profiles and Alert Management.

Creation of custom components using our own BOL entities.

Creation of Plugs to navigate to different UI components.

Proficient in CRM 7.0 Web UI specific technologies including UI Configuration Tool, Easy

Enhancement Workbench Tool (EEWB) and Application Enhancement Tool (AET).

Providing Dropdown Boxes and Input helps for fields.

Good exposure on creating toolbar, table level and row level buttons to perform user actions

Roles & Responsibilities :

Working with Customer Business Units to understand users’ requirements.

Working with business to finalize the requirements, level of efforts, timeline and technical aspects.

Preparing & Analyzing Functional Specification.

Requirements gathering, prepare/guide for the Design specifications.

Preparation of Technical design document.

Analysis and development of objects as per client requirements.

Follow procedures as defined by customer standards.

Review of Technical Specification and Code.

Learn new SAP technologies as needed to develop and support applications

Workshops to Revamp and remodeling the Business Processes.

Responsible for reducing the dumps based on dump analysis.

Mapping business requirement in SAP CRM and ECC. Identification of Gaps and Scope.

Responsible for all cut over tasks related to CRM.

Define standards and reusable approaches with benefit to cross-functional groups.

Provide alternatives based on best practices and SAP functionality.

Good exposure on Charm & SOLMAN.

Good exposure in migration and admin activities.

Worked on Middleware enhancements to replicate the changes done to custom fields in CRM to ECC.

SAP Profile:

Project 7:

Client : Patterson Companies NGS, Eagan MN

Role : SAP CRM ABAP Consultant

Duration : March 2017 – Present.

Environment: SAP CRM 7.0 ECC 6.0 (SD,SCM, MM & FI/CO).

Responsibilities and contributions

Developed a report to create equipment based on the users input file.

Developed a report to create readings for eService Usage based billing based on the staging table which will have the eServices and usage details for contracts with partner data.

Worked with Application Enhancement Tool (AET) to enhance the Business Objects with new Fields according to the business requirements without doing any coding in component work bench

Worked with BSP_WD_CMPWB and enhanced views to change status depending on Customer Specific Logic.

Worked with Application Enhancement Tool (AET) to enhance the Business Objects with new Fields according to the business requirements without doing any coding in component work bench.

Worked on pricing issues in the CRM service orders based on end date maintained for product and pricing group need to be updated based on pricing configuration maintained for the product.

Developed a report to create pricing master records based on the users input file.

Based on multi Categorization Schema and based on users selection for categorization assign the questionnaire to the service contracts.

Project 6:

Client : ROCKWELL AUTOMATION, Hyderabad

Role : SAP CRM ABAP Consultant

Duration : Jan 2016 – Jan 2017.

Environment: SAP CRM 7.0 ECC 6.0 (SD,SCM, MM & FI/CO).

Responsibilities and contributions

As a senior developer in the Service Delivery, my main objective is to analyze and resolve any issue that is notified in Production System.

Proficient in GENIL/BOL architecture and also well versed in GENIL/BOL object as per the Business requirements.

Enhanced the standard search functionality in CRM Web UI for Campaigns, Opportunities, Leads and Activities.

Enhanced the standard save functionality in CRM Web UI.

Worked on Application Enhancement Tool (AET available in 7.0 version of CRM) used to add all types of fields (input, dropdown, F4 etc) to the WEB UI screen.

Created dropdown boxes and F4 helps, Transaction launcher.

Key resource in Operation layer and solving the high priority incidents raised by the users and the stream people.

Created new Navigation bar profiles, work centers, direct link groups, GENIL components,

Custom fields, component sets and BOL entities.

I need to co-ordinate with the Functional Consultants of the AMS team to fix the issues reported.

Along with the incidents reported in the productions, I have worked on the SCRs and Problem tasks, and Quotes reported.

Worked on middleware objects like application objects(R3AC1), customizing objects(R3AC3), condition objects ( R3AC5).

Good experience in working with middleware objects which the data is being transferred from SAP CRM system to ECC system.

Worked on delta loads in middleware to replication between CRM, ECC and other systems.

Troubleshooting Problems with Loads from ERP to CRM and CRM to ERP by using bdoc analysis.

Developed Adobe form for delivery note document in order to add custom fields according to client’s specification.

Supporting business processes using SAP CRM Services functionalities like Service Quotation, Service Contract, Service Orders and Service Confirmations.

Configured the CRM Middleware interface to R/3 for customers and materials, and enhanced the filter logic via supplied user exits.

Developed a program to update the version of the documents using BAPI_DOCUMENT_CHANGE2.

Extensively involved in data migration activities.

Developed a report for usage based billing for eServices based on counter values create the reading for the usage.

Developed a report to create equipment based in the users input file.

Developed a report to create new pricing master data in SAP CRM.

Performance Analysis - Extended Syntax Check, Running SQL Trace (ST05), ABAP Runtime Analysis & ABAP (SAT) forming Individual Object Analysis.

Project 5:

Client : Heineken Beverages, Hyderabad

Role : SAP CRM ABAP Lead Consultant

Duration : Dec 2013 - Dec 2015.

Environment: SAP CRM 7.0 ECC 6.0 (SD, MM & FI/CO).

Responsibilities and contributions

Configured the CRM Middleware interface to R/3 for customers, materials and sales documents.

Developed tools to augment SAP’s offerings, and simplify Middleware administration tasks, saving 16 man hours per week.

Worked on Middleware where the custom fields are created and replicated.

Worked on action profiles and alert management.

Coordinated and Supported the Business Testing Team during the various phases of System Testing.

Provided Post Go-Live Support through Warranty Period to the Business Users.

Developed a report which supplies the result as the variant for another program and validation on variant as well.

Generated an ALV report that displays the where used BOM documents in the header BOM documents.

Developed smart form for delivery note document in order to add custom fields according to client’s specification.

Configured the CRM Middleware interface to R/3 for customers and materials, and enhanced the filter logic via supplied user exits.

Created a Module Pool Program using Screen Painter, which gives the details of the Vendor, Customer and Material in a single Transaction.

Created a new view to display few custom fields on the case details screen in a separate tab/link.

Worked with BSP_WD_CMPWB and enhanced views to change status depending on Customer Specific Logic.

Creating and populating the values of fields like Drop down boxes, Search helps and F4 helps using the GETTER & SETTER methods.

Project 4:

Client : Carlsberg Beverages Group, Hyderabad

Role : SAP CRM ABAP Lead Consultant

Duration : Nov 2012 - Dec 2013.

Environment: SAP CRM 7.0 ECC 6.0 (SD, MM & FI/CO).

Responsibilities and contributions

Enhanced opportunities, leads and Activities to prevent savings when mandatory fields are not populated or correct and business partner validations by using BADI.

Gathering Information, Analysis, Design, Coding and Testing. Documentation according to System Development life cycle (SDLC).

Participate in program and performance tuning activities.

Implemented functionality for Ibase ownership change with a new customer number without changing the Ibase number and updating equipment’s with new customer.

Enhanced Mobility Survey Cycles based on rental visits with CRM and Rex system.

Customize Navigation Bar- Change the existing Navigation Bar

Adding functionality to delete rental item in service contract based on item status.

Adding target group filed to territory management as a search criteria to filter business partners and assigning relationships.

Created customs views and view sets in the standard components

Worked on custom popup display with cross component data transfer using Controllers

Created custom component and views for Ibase.

Worked with Action profiles and Alert management for Campaigns, Leads, Opportunities and Activities.

Enhanced BP Transaction in CRM according to the requirement.

Enhanced CRMD_ORDER Transaction in CRM according to the requirement.

Created toolbar, table level and row level buttons to perform user actions.

Customizing CRM web UI Layouts using UI configuration tool.

Enhanced the standard search functionality in CRM Web UI for Campaigns, Opportunities, Leads and Activities.

Performance problems with Replication and Realignment Queues in middleware.

Worked on middleware objects like application objects(R3AC1), customizing objects(R3AC3), condition objects ( R3AC5).

Developed a program for creating relationships between 2 business partners.

Developed program for assigning employees to position in CRM Organizational model PPOMA_CRM.

Created the new view configurations for the new case types

Worked with error handling by using handler methods.

Coordinate with users to close tickets on time.

Performance tuning using Runtime Analysis (SE30) and SQL Trace (ST05) to analyze the performance of transactions and programs.

Configured SAP system for ALE/IDOCs by defining Logical Systems, RFC destinations, maintaining partner profiles, Inbound and outbound processing to exchange IDOCs between systems. Experience in managing multiple tasks simultaneously.

Experience in coordinating large scale implementation with high profile stakeholders and multiple teams.

An effective communicator with good relationship management and problem solving skills.

Project 3:

Client : Honeywell Safety Products (Sperian products), Franklin

Role : SAP CRM ABAP Consultant

Duration : Sep 2010 – Oct 2012.

Environment: SAP CRM 7.0 ECC 6.0 (SD, MM & FI/CO).

Responsibilities and contributions

Adding new functionalities in the standard WEB UI screen as per the client requirement and also working on SPRO configurations.

Extensively Worked on Action Profiles and Alert Management.

Enhanced the standard search functionality in CRM Web UI for Opportunities, Leads and Activities.

Created a specific menu (search help) for product division and product group selection.

Enhanced the opportunity follow up Email to inform about opportunity.

Worked with BSP_WD_CMPWB and enhanced views to change status depending on Customer Specific Logic.

Customized transaction launcher and navigation bar profile to create a complaint transaction from the

Standard area of the IC web client profile.

Extensively worked on Lock mechanism depending on sales stage and business Role.

Worked with Easy Enhancement Workbench Tool (EEWB) to enhance the Business Objects with new Fields according to the business requirements without doing any coding in component work bench.

Developed a program for deletion of marketing attributes relationship for accounts.

Added drop downs to the custom fields in some standard search screens.

Created new Navigation bar profiles, work centers, direct link groups, GENIL components, Custom fields, component sets and BOL entities.

Extensively used UI Configuration tool to create client specific configuration to manipulate content shown on screen.

Create button and upload the excel sheet data when u click it.

Used Application Enhancement Tool (AET) to add custom fields to the standard tables and screens.

Enhanced account hierarchy search criteria with combination of sales organization, distribution channel, division and country.

Implemented Groupware synchronization 10.30.01.06 with SAP CRM Web UI and Microsoft outlook.

Project 2:

Client : Arcelor mittal, Hyderabad

Role : SAP CRM ABAP Consultant

Duration : March 2010 – Aug 2010.

Environment: SAP CRM 6.0 ECC 6.0 (SD, MM ).

Responsibilities and contributions

Added views in the standard components and also custom Links to the home page of Web UI Screen.

Involved in production support for current CRM system resolving issues and incidents.

Developed Custom BSP applications for CRM Activities and Service.

Automatic change of sales cycle and status depending on sales stage.

Enhanced the standard search functionality in CRM Web UI

Worked with Application Enhancement Tool (AET) to enhance the Business Objects with new Fields according to the business requirements without doing any coding in component work bench.

Implemented ORDER_SAVE Badi to default partner function in Web UI when user selects item category as triggering point.

Created Business Object Layer (BOL) to use in Interaction

Developed and modified User Interfaces by using ABAP Objects

Worked with BSP_WD_CMPWB and enhanced views to include customer specific logic.

Created custom Popup screens.

Performed data loads in CRM development system when migrating from one system to another.

Sending an email and alert to employee responsible, participants to inform them about an opportunity.

Creating and populating the values of fields like Drop down boxes, Search helps and F4 helps using the GETTER & SETTER methods.

Enhanced the standard save functionality in CRM Web UI.

Designed and developed different views as per business requirements.

Developed a report for getting the Purchase Order Registry using Purchase order number.

Developed an Interface program to upload Sales Order data into SAP R/3 system using BDC method.

Developed smart form for delivery note document in order to add custom fields according to client’s specification.

Configured the CRM Middleware interface to R/3 for customers and materials, and enhanced the filter logic via supplied user exits.

Configured the CRM Middleware interface to R/3 for customers, materials and sales documents.

Developed an ALV report to display the customer details according to sales organization and distribution channel.

Well versed with Framework Enhancement, Model Browser and BOL Browser.

implemented BADI for ORDER_SAVE and coded the related logic for the method

• IF_EX_ORDER_SAVE~PREPARE.

Project 1#:

Client: Nova Nordisk, Hyderabad

Role: SAP CRM ABAP Consultant

Duration: Sep 2008 – March 2010.

Environment: SAP CRM 6.0, ECC 6.0 (SD, MM & FI/CO).

Responsibilities and contributions

Enhanced GENIL/BOL model to accommodate custom fields within Opportunity.

Prepared the technical design documents from the functional documents

Worked on Application Enhancement Tool (AET available in 7.0 version of CRM) used to add all types of fields (input, dropdown, F4 etc) to the WEB UI screen.

Customize Navigation Bar- Change the existing Navigation Bar

Extensively used UI Configuration tool to create client specific configuration to manipulate content shown on screen.

Resolved the problem with Opportunity text and language error.

Creating Hyper Links for the result view and navigating to another component by click on hyper link.

Resolved the problem with Opportunity text and language error.

Created new Navigation bar profiles, work centers, direct link groups, GENIL components, Custom fields, component sets and BOL entities.

Developed a custom report using CRM_ORDER_MAINTAIN function module to update status field in Web UI whenever inactive date in warranty claim matches to systems date.

Generated an ALV report of customer master details which shows the details of customer master data, partner roles and document data in the basic list and all detailed information in sub lists.

Modified smart form for Sales Order in order to add custom fields according to client’s requirement.

Navigation into GUI transaction screen from WEB UI page using Transaction Launcher Application.

Education:

B.Tech (Information Technology) from JNTU

Technical Skills:

ERP: SAP Net Weaver 7.0, ECC 5.0, 6.0, SAP R/3 4.6x, 4.7.

CRM: CRM 7.0, 6.0

Languages: ABAP/4, JAVA, C, C++

Web: XML, HTML, DHTML, CSS, JavaScript

OS: Windows 98/ XP, 2003, 2008, 2010 MS-DOS, Mac

MS Office: Word, PowerPoint, Excel.

Contact this candidate