Shamshiya Thabassum

Phone: +91-888******* Email id: ac2280@r.postjobfree.com

Objective:

To set high professional standards in the chosen field to work effectively as a team member to enhance my knowledge by getting exposure to different domains.

To utilize opportunities and grow within the organization to reach higher levels of role and responsibility.

Professional Experience and Achievements:

I.Capgemini Business Services India Ltd, Bangalore

Designation: Process Associate April 2015 to till Date

Project: Nokia

Got an opportunity to learn a new Process in Transition (Gurgaon, India) for 7 weeks.

Creation of orders, Modification of orders & Deletion of sales orders, service orders creation and purchase orders creation based on the order forms received from the client. Supported to other clients – Indonesia, Malaysia.

Creation of Work Breakdown Structure (WBS), maintain Backlog tracker and Working on monthly Presentation to highlight the Changes and Cancellation of the transactions done in the previous month. Punching weekly quality dashboard report for my account to determine the count of sales order created before week.

Permanent member of Service Level Agreements (SLA) team work on periodic reports to ensure the SLA's are timely met. Conduct Root Cause Analysis (RCA) in case of deviations and work on further steps to reduce deviations. Handled South Korea Ordering account for two years.

Authenticating and analyzing the templates on the basis of information given in it through Software Applications Program SAP–P20 module. Responsible for end to end process for order handling. Associated with Execution management of Order handling (International/Domestic)

Updating and creating Invoices so that we can get approvals for shipments and the goods will get receive by end customer on time and also working with team to achieve the same.

Clarification with the customers to be acquainted with proper ordering so that no deception will take place. To have a keen eye on all escalations being raised by respective customers.

Maintaining customer statements on a monthly/yearly basis to carry out Operations successfully.

Accountable for managing supply chain operations, Deliver Order Management services to Nokia for Asia Pacific Region.

Achievements in Capgemini:

Once rewarded with SPOT award for the month of Jan 2016 from Manager.

Knowledge transfer and mentoring the team members.

Always referred for supporting other accounts for easier work.

Operating System:

ERP : (SAP) P20 Production Logistics & Finance

Module : SAP (MM), SAP (SD) and Version 11i

Advanced MS-Excel: Visual basics scripts, Advanced formulae’s etc..

BCT: Business continuity tool.

Strengths:

Self Confidence with a positive attitude.

Relish Responsibilities and hard working.

Ability to work as a team and always tend to learn new things about the process.

Self-Starting and like to seek challenges

Good Communication Skills.

Education Qualification:

DEGREE

NAME OF THE UNIVERSITY

COLLEGE

YEAR OF PASSING

PERCENTAGE

Bachelor of Business Management(B.B.M)

S.V. UNIVERSITY

Vijayam Degree College, Chittoor.

2014

67

Intermediate(M.P.C)

B.I.E

Vidya Vikas Jr. college, Chittoor.

2011

68.1

S.S.C

S.S.C

Devi Bala Mandir English Medium High School, Chittoor.

2009

79.33

Linguistic Skills:

Written: English, Telugu and Hindi.

Communication: English, Hindi &Telugu.

Personal Details:

Name : Shamshiya Thabassum Rehaman

Father’s Name : Rehaman S.A

Mother’s Name : Tahaseen M.G

Date of Birth : 18.01.1994

Educational Qualification : B.B.M.

Sex : Female

Marital Status : Single

Nationality : Indian

Religion : Muslim

Phone no. : +91-888*******

Address : #13-76, Banala street, Chittoor.(517001)

Declaration

I hereby declare that the above-mentioned information is true to the best of my knowledge.

Place: Bengaluru

Date :

(R.SHAMSHIYA THABASSUM)

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