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Business Analyst

Location:
San Diego, CA
Salary:
80000
Posted:
November 01, 2017

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Resume:

ROD PAYTON Information Technology Visionary/Change Agent

Email: ac2258@r.postjobfree.com

PROFESSIONAL PROFILE

Highly accomplished Director of Information Technology with extensive experience in diverse and high visibility roles; Expertise in multi-disciplinary environments including, but not limited to, Transformational Leadership, Solutions Architect, Problem Solving and Critical Thinking (processes); Has a history as a Turnaround Specialist, establishing financial accountability and efficiencies while adding value and capabilities to the business; Considerable project experience from conception to development with creative oversight; Engaging personality able to successfully work independently or within a collaborative atmosphere. Expertise with Technical Innovation, analyzing problems, identifying processes and technology to address the problem, and managing the implementation through to successfully and efficiently achieving problem resolution. Transformational Leadership (Leading Change) – My philosophy regarding leading change is relatively simple. It’s not merely a matter of having vision and being able to plan and properly execute. A factor which I believe is very important in leading change is to manage anxiety. People are naturally resistant to change and cling to the familiar. There is an art to causing people to embrace change by enlightening them to the opportunities such change can provide to them individually, for their department, and to the organization as a whole. Then working with affected people to find their role and comfort with the change. CORE COMPETENCIES

Excellent Leadership/Training/Mentoring Skills Exceptional Interpersonal Skills Consistently Meets or Exceeds Expectations Highly Organized and Detail Oriented Outstanding Written and Communication Skills Goal and Deadline Driven Problem Solver/Solutions Focused Works Collaboratively or Independently Executive Level Presentation Skills Works Well Under Pressure Cost Reduction, Budgeting and P&L Contract Negotiation Six Sigma and TQM Trained Business Process Reengineering Risk Management System Architect

EDUCATION

Boise State University; Boise, Idaho

Degree: Bachelors in Business Administration

Dual Majors – Computer Information Systems and Productions & Operations Management ITIL Certification

ITIL Foundation Certificate in IT Service Management Certification Number: 100*******

Dale Carnegie Training

Leadership Training for Managers

Innovation Award Winner

Information Technology Business Manager Certification Belmont University and MDE Enterprises, Inc. - IT Manager Institute ROD PAYTON

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EXCELLENT PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST PROFESSIONAL EXPERIENCE

Command Security Corporation - Herndon, Virginia

Information Technology Director: January 2013 – Present

Manage all aspects of IT, including staffing, systems, vendors, and contracts for a $150M Public company – manage day-to-day and strategic operation, all projects from inception to implementation

Established General IT Controls, Compliance, Audits, COSO Framework, and complimentary Security

Implemented ERP, Cloud Services, Disaster Recovery, ATS, SharePoint, Workforce Automation

Created first IT budget and manage Technology Operations at less than 1% of Sales Selected Significant Accomplishments Include: Being rated exemplary by external auditors for annual audit compliance; Maintaining an annual Budget at less than 1% of sales through aggressive cost control and vendor management; Selecting and implementing Mobile Workforce Automation solution to serve over 5,000 security guards nationally; Improving Security by implementing annual Penetration testing, active Threat Management, NextGen Firewalls; Implementing Disaster Recovery, Enterprise Security, Change Management, Real-Time Threat Detection, Standard Operating Procedures, Telephony and Data Solutions for 30 remote offices; Established Enterprise VOIP and Call Center solutions, Cloud services. Zeiders Enterprises Incorporated - Woodbridge, Virginia Business Information Services Manager: April 2011 – January 2013

Accountable for performing strategic and tactical management of all information services

Responsible for determining business needs, documenting requirements, publishing RFPs, negotiating contracts and managing services – Services included Accounting, Networking, ISP, Hosting, Cloud, Telephony and Support

Selected Significant Accomplishments Included: Architecting infrastructure to meet government requirements by securing systems and data in a Data Center and Private Circuits; Realizing over $50,000 of annual savings in conference calling, long distance and data transport circuit contracts; Designing Virtualization – Colocation and WAN solution, negotiated contracts and managed implementation; Designing and implementing interfaces to SaaS solutions including ADP, LMS, Unanet and Cobra. Franconnect - Reston, Virginia

Director of Implementations: April 2010 – March 2011

Developed a process to onboard all new customers; Performed kickoffs for an international SaaS provider

Managed the onboarding and implementation processes including requirements, integrations, go-live

Gathered technical requirements for the more complex implementations, designed solutions, managed development; Worked with customers from user acceptance testing, training, implementation and support

Designed custom modules, forms, screens, functions, interfaces, web services, reports and localizations Selected Significant Accomplishments Included: Designing and managing the development of new Royalty module for Golds Gym which became core functionality; Engineering custom Extranet and Scheduling solution in presale for Just Between Friends, helping to win the customer; Mentoring offshore development resources on system design, issue resolution and infrastructure support. Significantly improved the onboarding process, system functionalities and customer satisfaction. ROD PAYTON

Page 3.

EXCELLENT PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST Case Design/Remodeling – Bethesda, Maryland

Associate Vice President, Director of Information Technology: January 2005 – April 2010

Managed all strategic and tactical technology operations for a $50M privately held Services and Franchising company; Served over 75 Franchisees in addition to hundreds of employees

Developed strategic information technology vision for multiple business units

Effectively managed and maintained systems administration, application development and support

Built a new highly satisfied, productive and motivated Technology Team Selected Significant Accomplishments Included: Establishing the first Information Technology budget in the history of the company; Negotiating a new wireless contract with Sprint that reduced recurring billing by more than $4,000 per month; Renegotiating Network, Hosting and ISP contracts saving significant costs and reducing vendor dependencies. Modernized technology including establishing Co-Location and Disaster Recovery. Enhanced custom CRM System including adding OLAP Reporting. Re-Wrote Estimating System in Mobile friendly technology.

ADDITIONAL SIGNIFICANT EXPERIENCE

Solution Delivery Analyst: J.R. Simplot - Boise, Idaho 2003 – 2004 SAP Development Manager – ABAP Programming: Weyerhaeuser - Federal Way, Washington 2000 - 2002 SAP Business Analyst – Inventory and Materials Management: Trus Joist - Boise, Idaho 1996 - 2000 COMMERCIAL SOFTWARE - PROCURED, IMPLEMENTED AND SUPPORTED Accounting, Human Resources, Payroll ADP

Accounting, Payroll, HR, Scheduling WinTeam

ERP, Materials Management, ABAP SAP

Cloud Security, Content Filtering ZScaler

Cyber Security, Email Scanning, Secure Files, DLP ProofPoint Cloud Remote PC Backup Druva

Corporate and Franchise Websites Drupal CMS

Service Desk, Asset Management, Change Management ManageEngine, TrackIT, Altiris, JIRA HRIS People Management People-Trak, WinTeam

Applicant Tracking System Business Pointers

Intranet File Management SharePoint, WebDav

Mobile Workforce Automation TrackTik

Time and Expense Tracking Unanet

Learning Management System (LMS) Litmos, Moodle

CUSTOM SOFTWARE - DEVELOPED, IMPLEMENTED, AND SUPPORTED CRM Coldfusion, MS SQL

Estimating Adobe Flex, Adobe AIR, MS SQL

Estimating Microsoft Access, SQL

CRM, Franchise Management Linux, MySQL, PHP, SaaS

Inventory Control SAP, Mobile, Wireless, Middleware Learning Management (LMS) Moodle, Adobe Connect/Captivate Manufacturing Control (MMS) VisualBasic, Oracle

Reporting OLAP, MS, SQL, ODBC

Web Services SOAP, REST, XML

Web Forms Linux, Apache, MySQL, PHP



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