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Customer Service Administrative Assistant

Location:
Jacksonville, FL
Posted:
November 01, 2017

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Resume:

Elizabeth Nell Garber

**** ********** ****, ************, ** 32224

Cell: 904-***-****

ac223k@r.postjobfree.com

Summary

** ***** ********** ** * variety of different roles utilizing customer service and managerial skills. Always organized and professional. Works well without supervision and able to multi-task in a fast paced atmosphere.

Highlights

Microsoft Office proficiency

Excel spreadsheet knowledge

Meticulous attention to detail

Results-oriented

Self-directed

Strong problem solver

Excellent interpersonal skills

Accomplishments

Coordinated all department functions for team of 20 employees

Increased office efficiency and productivity by developing a new improved filing system with a customer database protocol.

Promoted to Program Coordinator after only 3 months of employment and received a merit raise for exemplary customer service

Recreated and implemented company employee manual outlining all business procedures and office policy.

Awarded college grant to earn certificate of a Director Credential

Work History

Administrative Assistant- Realty Advisor FL July 2014 to present

Set up all Social Network sites: manage and maintain content

Data base and contact entry: responsible of updating information

Assist in scheduling and preparing client information

Research and organize potential customer markets

Daily operation of business

Drafting meeting agendas, supplied materials and execute follow-up needs for team conferences and meetings

Director- Beaches Academy, Inc Feb 2005-March 2012

Supervisor of staff for the owner of facility

Proposed and complied options for potential clients and offered payment plans via state, local and federal programs.

Maintained licensing under state regulations and inspection.

Required to execute high level of detail and exact record keeping to be awarded exemplary compliance with several associations in the field

Guided staff and maintained requirements needed to perform at highest level standards.

Corporate Trainer & AA– Carrabbas Italian Grill Jan1995-Aug 2004

Moved with company to several locations including: Palm Harbor, FL Maple Shade, NJ and Jacksonville Beach, FL

Travel Trainer to different locations as a Corporate Trainer across the country to several states to open new locations– FL,LA,TN,NC,PA,NJ.

Responsible for training staff of fifty or more new employees at each locations for a minimum of three to five weeks

Worked as administrative assistant at home location involving invoicing, collection of debts owed and daily revenue of restaurant to include daily operations.

Education

Directors Credential, Early Childhood Education 2012

UNF, FSCJ – Jacksonville FL

Some College – FSCJ

30+ credits towards business management degree

High School Dipolma 1990

Pine Forest High School – Pensacola FL



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