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Customer Service Microsoft Office

Location:
California
Posted:
November 01, 2017

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Resume:

Sonya Johnson

**** *** ***, **********, ** *****

916-***-****

Objective:

Looking for a solid company I can use my unique experience to contribute toward a team goal. I am capable, friendly, professional, a reliable self starter who enjoys working with people in a fast paced environment.

Experience:

Self employment - Sacramento, CA - Current income.

Teaching Pilates. Marketed thru social media and community events and referrals. Also work in a local studio part time. Along with that I service pools for my families business. Sales negotiation, bidding repairs and maintenance.

ADT Security Services - Sacramento, CA - 1/12/12-5/6/16

Outside sales security specialist. Perform In-home security reviews to identify and offer solutions that fit the clients budget and needs. Excellent closing, communication, attention to detail, integrity, knowledge of services, process, equipment function and time management skills. Continued Account Management of clients, accountable to time sensitive deadlines, while achieving monthly quotas and bonuses regularly.

Balanced Body Inc. - Sacramento, CA - 11/04-02/10

Started in customer service, promoted to account manager for small business national clients. Built and maintained business relationships and attained new business referrals. Managed house accounts for studio owners. Used computer system queries to network and market as well as create space layout options, financing and shipping quotes. Maintained excellent customer service and time management all while meeting and exceeding quotas and bonuses.

ADT Security Services - Sacramento, CA - 06/2002-11/2004

Same position as mentioned above. Outside sales security specialist. Perform In-home security reviews to identify and offer solutions that fit the clients budget and needs. Excellent closing, communication, attention to detail, integrity, knowledge of services, process, equipment function and time management skills. Continued Account Management of clients, accountable to time sensitive deadlines, while achieving monthly quotas and bonuses regularly.

SMUD - Sacramento, CA 10/00-05/02

A/R, A/P, Customer Service, Safety Coordinator for the electric transportation department. I accomplished a number of responsibilities including marketing efforts in expanding awareness of electric vehicles before they were a desired and available option. I worked with program participants, record keeping and the account files. Profit/loss records, accounts payable/receivable/collections. Also held the Safety coordinator title within the department.

System experience:

Sales Force, Oracle, Access, Microsoft Office, Gryphon, Runzheimer and others.

References available upon request



Contact this candidate