Customer Service Human Resource
Resume:
RESUME
Emilie Sullivan
ac221a@r.postjobfree.com
Work Experience
Andersons Creek Golf Club, Stanley Bridge PE, (Full-Time 2017-Present)
Food and Beverage Manager
managing all day-to-day operations within budget and to the highest standard
leading the F&B team by attracting, recruiting, training and appraising talented personnel
establishing targets, build and maintain relationships with F&B (B2B Sales), scheduling, implement new policies and procedures
can provide customer service in both of Canada’s official languages (B2C Sales)
The Factory, Charlottetown PE, (Full-Time 2013-2017)
Bartender
calm and professional under pressure
possess strong interpersonal skills - able to engage in a friendly, yet professional manner.
identified as a leader by management
can provide customer service in both of Canada’s official languages
UPEI Student Union, Charlottetown PE, (2014-2015)
Vice President Student Life
acted as liaison to over 42 sub-organizations on campus and ensured regular communication between the University of Prince Edward Island Student Union (UPEISU) and all sub-organizations
assisted in the leadership development of all UPEI faculty societies
coordinated and facilitated all UPEI SU (The Wave) concerts, events, activities and campaigns
presented complete post-event budgets and expenditures to UPEI SU Council
Molson Coors Canada Inc, (Part Time 2013-2016)
Brand Ambassador
provided samples of product in local liquor stores
networking on behalf of Molson at events, ie. Golf tournaments
possess strong interpersonal skills - able to engage in a friendly, yet professional manner.
UPEI Sports Centre, Charlottetown PE, (2010-2013)
Front Desk Receptionist
provided excellent client service, responded to customer inquiries, in both official languages
maintained a safe recreational environment
UPEI Summer Day Camps, Charlottetown PE, (Summers of 2010-2013)
Camp Counsellor
created programs that challenged and entertained approximately twenty children, ranging in age from 5- 15.
had a leadership role in multiple dance camps, which received excellent feedback from both children and parents.
Education
Holland College Sept 2016-Graduated 2017
Human Resource Management
University of Prince Edward Island Sept 2010- Graduated 2015
Bachelor of Science, Biology Major
Member of the UPEI Health and Safety Steering Committee
Captain of the UPEI Women’s Volleyball Team
Elected 2015 Grad Class Treasurer
Currently involved in Student and Alumni engagement projects
Received Crescam Servindo Leadership Award for the 2015 graduation class
Certificates
First Aid & CPR Training
WHMIS Training
Responsible Beverage Certificate
Hobbies
Job shadowed an Impres Pharma Pharmaceutical Representative
Member of the Holland College Varsity Volleyball team
Volunteered at Queen Elizabeth Hospital
Assistant Coach UPEI Women’s Volleyball team
Golf
*References available upon request
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