Pauline Weil
Ph: 042*-***-***-** Lacewing St Rosewood ***********@*****.***
Key Skills
Great communication and interpersonal skills
Cash handling
Build strong customer relationships
Customer service skills
Works independently and part of a team
Comfortable with dealing with all people
Organised
Previous retail experience
Professional
Confident and well spoken
Time management skills
Reliable
Empathatic
Work History
Domestic Cleaner, Springfield Lakes Queensland.
March 2012 – June 2014
All done cleaning self employed
I cleaned client’s homes to professional standard to their specific requirements.
Proper use of chemicals and disposal
Cleaning different surfaces
Bathrooms, kitchen, dusting, floors and all different surfaces
Telemarketer, Runaway Bay, Queensland.
April 2001 – May 2006
Thomas Direct
At Thomas Direct I performed inbound and outbound telemarketing sales experience for the Endeavour Foundation, the Mater Children’s Hospital Foundation and Boystown Lotteries.
Taking credit card details and keeping them confidential
Data entry
General reception duties transferring phone calls and taking messages
Making my personal targets
Deli assistant and check out operator various locations 1995 – 1998
Woolworths
I was responsible for serving customers, cold food preparation of slicing and shaving cold meats, preparing uncooked chickens for cooking. I was trained to use a cash register and the eftpos machine
Cash handling and tallying tills
Maintaining good hygiene standards
Training younger staff in a supervisory roll
Early morning and late night finishes.
Qualifications
Certificate III Information Technology
Certificate III Domestic Cleaning
SITHFAB002 Provide responsible service of alcohol
SITHFAB005 Prepare and serve
espresso coffee
SITXFSA001 Use hygienic practices for food safety
BSBCUS301 Deliver and monitor a service to customers
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBPRO301 Recommend products and services
BSBWH201 Contribute to health and safety of self and others
BSBWOR301 Organise personal work priotities and development
Education
Year 12 and higher
References
Robert Morrison
Tracey Marshall