Customer Service Maintenance

TRAVIS HORTON

**** ***** ** *** *******, Texas **233

210-***-**** ************@*****.***

Talented and resourceful professional offering track record of service and performance achievements within retail and hospitality industry seeking forward thinking company in need of strong dedication to best-in-class service and optimized productivity. Time management, cash handling, and customer service skills. Well versed in task delegation, execution, and completion, with demonstrated ability to adapt to new or dynamic environments ensuring proper coverage and performance during peak operating times utilizing solid product knowledge. Strong communicator with expertise in facility maintenance, customer relations, retail, and hospitality operations. Core competencies include:

Customer Service / Client Relations Time Management Organization Communication

ALORICA, SAN ANTONIO TX 10/2017/ Present

Agent Mover

I would always make sure to move the customers from one location to another make sure they would have a pleasant conversation as they were the best thing that I could ever have to talk with them and ask how their day was.

WAL-MART, San Antonio, TX 06/2016 10/2017

Cashier/Apparel

Assist customers with purchases; operate registers and credit card machines, and field customer questions and complaints. Ring purchases up and handle customer money transactions. Maintain clean register areas, balance register drawers, and report events to supervisors.

Bolster positive and seamless operations by performing cross-functional tasks including facility maintenance.

Also maintains cleanliness of the store merchandise and sees to it that my job is done and the store is cleaned in an orderly fashioned.

PERFORMANCE

HARLAND CLARKE, San Antonio, TX 02-2016- 06-2016

Call Center rep.

Assisted, in taking the check orders for the customers. And Assisted in taking care of their orders correctly, so that way the order of the customers checks would go in properly. Made sure, to take notes and listen to what they said.

WAL-MART, San Antonio, TX 10/2011 –02/2016

Cashier

Assist customers with purchases; operate registers and credit card machines, and field customer questions and complaints. Ring purchases up and handle customer money transactions. Maintain clean register areas, balance register drawers, and report events to supervisors.

Bolster positive and seamless operations by performing cross-functional tasks including facility maintenance.

IHOP, San Antonio, TX 7/2007 – 10/2011

Busser / Dishwasher

Cleared tables after meals, wiped down areas for new patrons, washed and restocked dishes ensuring full access to necessary materials during peak restaurant times. Maintain facility cleanliness driving health and safety regulation compliance.

Ensure proper service level and coverage during peak operations by assisting serving staff seating customers according to seating rotation.

PIZZA HUT, San Antonio, TX 05/2006 – 07/2007

Dishwasher

Gathered and washed all used dishes promptly ensuring quick turnaround for new patrons.

Maintained facility performing cleaning and making sure the restaurant was properly cleaned for every customer.

EDUCATION

Studying to become a nurse’s assistant

San Antonio College – San Antonio, Texas

TECHNOLOGIES

MS Office Suite Web-based Applications Point-of-Sale Systems Social Networking Email

Contact this candidate