Customer Service Marketing

JUWON SEO

H: 818-***-**** C: 818-***-**** *******@*****.***

Proficient in social media and inbound marketing strategies. Skilled, creative and innovative. Proficient in customer service, finding some solutions for customer, finding the right things what people want and making recommendation suitable for people based on their taste. Complex problem solving

Quick learner

Team leadership

Complex problem solver

MS Office programs – Excel (advanced )

Presentation,(intermediate) Word (advanced)

Works well in diverse team environment

Punctuality

SPSS

Languages: English (intermediate),

Chinese(beginner)

Intern, 05/2017 to Current

Destination Big Bear – Big Bear Lake, CA

Developed cost estimates, procured equipment and tracked construction progress to efficiently complete large scale projects.

I managed 287 homes and inform customer about their cabin and some rules. Also I organized tasks or problems can happen when people stay in our cabin. In Marketing Department, I changed all of cabin for attracting more people's attention. Finding some advantage or disadvantage on all cabins, and improve more and more. Proposing some ideas on homepage that only employee use. Greeting people and giving some information using Google Map, app for public transportation, and local news paper and so on.

Making some agreement for each tenant and home owner. BBA: International Tourism, 2016

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Dong A University - Busan, Korea

Recipient of Academic Scholarship

Studied in Business Administration, Marketing Psychology, Statistics, Accounting, Human Resource Management, Sales Negotiation, Leadership Development, Service Management, Chinese. Master Degree: Tourism Convention, 2019

Busan national university - Busan, Korea

Continuing education in Statistics, Marketing, Chinese, Management, Convention, Tourism, English, Accounting, Human resources.

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