Human Resources Resource

Experienced Human Resources and Risk Management Business Leader

Various Consulting Opportunities

Various restaurant companies Jan. 2017 – Present

Performed human resource work for companies

Business planning, risk management predominately centered in the restaurant industry.

Director of Human Resources and Risk Management

Dynamic Management Company Nov. 2011-Dec.2016

Responsible for human resources and risk management for approximately ~60 restaurants

Interacted and coordinated with broker on renewals of commercial insurance coverages

Interacted with insurer and claims adjusters (along with legal counsel as appropriate) and resolved and closed all claims as soon as possible.

Interacted with operational leaders and store managers on human resource matters (equal employment opportunity, sexual harassment, hiring, background checks), including recommendations for discipline and dismissal as appropriate

Interacted with Denny’s brand suppliers, franchise leaders and corporate leaders in annual gatherings, with focus on productive engagement for mutual benefit of all concerned

Participated in strategic planning and business analysis to enhance profitability and efficiency of restaurants being managed.

Monitored compliance with DOT, federal, state and local safety laws, regulations, codes and rules.

Ensured compliance with OSHA and ADA recordkeeping and reporting requirements.

Assisted senior management with preparing safety policies and procedures; provided support in implementing these policies and procedures.

Monitored activities where accidents could occur, halting any operation or activity that constitutes an imminent hazard to personnel or equipment.

Coordinated and/or conducted safety meetings.

Reviewed accidents/incidents occurring to employees, equipment, and/or customer complaints.

Analyzed reports from accidents/incidents investigations to ascertain causes.

Reviewed and discussed with trainers periodic reports of conditions to prevent similar accidents/incidents in the future.

Reviewed and recommend continued training and education of employees in safe and efficient work methods.

Maintained communication with insurance company regarding all claims.

Developed and administered risk management programs.

Created and modified policies to comply with safety legislation and industry practices.

Coordinated and developed organization-wide programs for risk-free services.

Acted as the liaison to attorneys, insurance companies, and specific individuals.

Investigated any incidences that may have resulted in an asset loss.

Vast knowledge about legal issues around organization liability and insurance trends.

Created functional strategies and specific objectives for the organization and developed budgets/policies/procedures to support the functional infrastructure.

Considered staffing logistics and took responsibility for recruiting staff for the organization.

Focused on the personal and professional development of the organization’s personnel, which involves employee orientation, development and training.

Internal focus on employee welfare, safety, wellness, health and counselling.

Developed and implemented policy documents and handbooks that can be referred to by employees.

Developed HR policy and documentation plan aligned with the company’s corporate vision.

Developed compensation and benefits systems that fit the company’s HR responsibilities.

Communicated with the whole as the key member of any decision making process regarding employee communication and the originator of any content sent to employees.

Analyzed and presented information in such a way so that it is understood.

Education Bachelor of Science Business Administration & Management, General

University of Tennessee at Chattanooga, Chattanooga, TN

Dean’s List for seven consecutive semesters

References available upon request

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