Customer Service Administrative Assistant
Resume:
Ashley Brown
*** **** **. ** *******, AL *****
******.*********@*****.***
EDUCATION
Virginia College – Huntsville, AL
Business Administration – Associate’s June 2017
Virginia College – Huntsville, AL
Business Office Specialist – Diploma September 2016
Virginia College – Huntsville, AL
Criminal Justice – Associate’s September 2012
Skills
Exceptional Customer Service
Clear Communication Skills
Filing (Alphabetical and Numerical)
Time Management
Data Entry
General Office Skills
Good Public Relations
Telephone Etiquette
Goal Oriented
Willing to learn
Computer Literate
Attention to Detail
Team Player
Multitasker
Flexible
Patient
EMPLOYMENT HISTORY
ResCare Home Care – Decatur, AL
Caregiver Feb. 2014 - Present
Provide companionship - including assistance with walking, cleaning and meal preparation
Assist in giving medication and driving clients to their scheduled Doctor appointments
Provide light housekeeping tasks, running errands, bathing and grooming
Contribute to a positive living environment to enhance client's quality of life
Assist with the training of new employees
Caregivers of the Valley – Decatur, AL
Caregiver Aug. 2014 – Apr. 2015
Assisted with personal care such as bathing, dressing, grooming and hygiene
Planned and designed meals to meet nutrition requirements of patients
Organized and took part in athletic activities, outings and group therapy sessions
Maintained and updated all medical records, tracked and distributed medication
Cedar Spring – Decatur, AL
Resident Assistant Sept. 2013 – June 2014
Adheres to precise procedures and standards involving a high degree of accuracy in observing clients
Promotes healthy behaviors and disciplines in clients through positive interactions, such as daily problem solving decisions
Effectively manages emergency situations by identifying potential crises and resolving them for maximum client safety
Successfully models positive social skills and healthy interpersonal relations to at-risk clients
Creates personal goals for clients and continually counsels each on steps to reach the goals in place
Steel Case – Decatur, AL
Assembly Line Worker Feb. 2012 - Sept. 2013
Reports defects and any other issues to team leader in a prompt and polite manner
Works any assigned shift and overtime as required
Follows safe work procedures and wears personal protective equipment as required
Performs visual inspections and finger-point checks to assure quality parts
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