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Manager Customer Service

Location:
Hollywood, FL
Posted:
October 30, 2017

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Resume:

Mr. Marvin G. Sands

**** ** **** ***

Miramar Fl. 33025

Tel: 754-***-****

D.O.B.: March 18, 1968

Email: ac21oo@r.postjobfree.com

October 30, 2017

Re: Available Position

Given this opportunity I will, with Teamwork efforts, satisfy all areas of concerns at your company, in relations to Support and Service and Customer Relations. Meanwhile I will do everything in my control to enhance the development of your company, directed by upper management, in being number one in customer service (to internal and external customers). Most importantly, adhering to the mandate of your company policies and guidelines for successful growth.

Yours Sincerely,

Marvin G. Sands

Mr. Marvin G. Sands

2409 SW 99th Way

Miramar Fl. 33025

Tel: 754-***-****

D.O.B.: March 18, 1968

Email: ac21oo@r.postjobfree.com

CAREER SUMMARY

To grow with the right company and execute positive energy, with great work ethics for a private/public company. Also to exemplify team-work, with great leadership qualities.

EDUCATION

R.M. Bailey Senior High School -Nassau, Bahamas

Institute Of Self Fulfillment

-Front Desk Clerk & Cashing on Computer

- Night Auditing

- Basic Programming

Prospect Hall College

1725 Monroe St

Hollywood Fl

Associate Degree in Computer Business Administration & Management, Minor in Business Law.

Diploma in Computer Science. 1986 – 1988 - Completed

Oakland University

Grand Bahama College

Bachelor Degree in Computer Business Administration & Management.

Listed Below are Certification & Achievements completed:

Data-Stream System Maintenance – California – Certified MP2 Maintenance

Computer Savvy – Fort Lauderdale – Certified Novel Administrator Sys. Manager

Valmet Automation (Certified) UNIX Platform Systems (SCADA) – Houston Texas

BISCI Certified in Data/Voice Structural Cabling with Fiber Optic Specialization. – Nashville TN –

Microsoft NT Certification – Core Technology & Maintenance - Productivity Point Miami

Cisco Associate Network router configuration -

Microsoft Visual Basic Programming 6.0 System Developers

Enterprise Integration - Jacksonville Fl 2001

MCSE – Microsoft Certified System Engineer – Fort Lauderdale Certification examinations

American Dynamic Certified – Access Controls Equipments - West Palm Beach

Fiber Optic Specialist – England & London

TYCO - Integrator

PROFESSIONAL EXPERIENCE

Resorts International – 83- 85 (after school – Lobby Bar, Bahamian Beach Club Gourmet Dining) Bar Boy, Bus Boy, Waiter.

Cable Beach – Manager MIS – Management Information Systems

Carnival Crystal Palace – Operations Supervisor –

Responsibility for Point Of Sale Systems & IBM AS400 Front Office/Accounts system.

Lucayan Beach Hotel – Freeport – Systems Manager (transferred from Carnival Crystal Palace)

Manage Accounting System, Front Office & Back Office, Food & Beverage Systems

Grand Bahama Port Authority 91-99 - Computer Manager – Setup & Repairs, Purchase, Budget

Skytel Systems Development 2000 – 2017 – Managing Director of All Business Concerns

Contact: 242-***-****

Demonstrated accomplishments in the following areas:

Procurement of Service & Products

Managing Staff of forty (40) employees

Planning and coordinating successful growth potential for Private/Public Company’s.

Develop project scope work with Teamwork efforts and direct leadership.

Construction Planning & Installation of IT network infrastructure voice/data/fiber, to turn key operation.

Installation of Servers (primary and secondary servers – PDC/BDC)

Cisco Routers, Switches configuration and installation

MCSE – Microsoft Certified System Engineer - Active Directory Network Configuration.

TYCO Access Controls Systems Installer & Configuration – APC800/APC8000 Certified

Raid Configuration on Servers, Windows Server Software Installation & Deployment.

UNIX Configuration on workstation

ACTIVITIES/INTEREST

Basketball

Golf

Reading



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