Quality Assurance Test Cases

SHARMARKE MOHAMED

**** ******** ** *****, **. ***35 *********.*******@*****.*** 585-***-****

EXECUTIVE SUMMARY

Highly motivated quality assurance professional. IT project leader with relevant experience using Agile. Strong communication, drive, adaptability, and teamwork skills. Self-starter who has taken initiative to lead projects in previous roles.

EDUCATION

State University of New York at Buffalo

Buffalo State College

Bachelor of Science in Computer Information Systems 2016

State University of New York at Monroe

Monroe Community College

Associate of Liberal Arts Sciences 2011

SKILLS

Problem Solving Collaboration Critical Thinking Strong Work Ethic Time Management.

HP Quality Center SOAP UI JIRA Agile Waterfall MS Excel MS Access SDLC SQL Visual basic C++

EXPERIENCE

SLK GROUP (53RD BANK CONTRACT) Cincinnati, Ohio

Software Quality Assurance Engineer-Acting Lead (06/2016 – 09/2017)

Collaborated with Agile team members in project needs

Developed and executed test scenarios/cases

Created System Test Plans/Test Reports

Lead small team of on-site and offshore resources in testing efforts

Developed training material and trained new employees on applications and testing methods

Worked closely with BA,Designers and Development team on functionality and UI of applications

FRONTIER COMMUNICATIONS Rochester, New York

Internet Help Desk Technician (02/2016 – 04/2016)

Analyzed, troubleshooted, and supported customers with internet connectivity issues

Educated customers on Frontier Secure products to find best fit for individual needs

Installed/uninstalled setup applications on customer systems such as Outlook/Thunderbird

Provided premier support and solutions to customers of Frontier’s DSL, Fiber services

VMD-MTS (DHS CONTRACTOR) Rochester, New York

Transportation Security Officer (05/2014 – 05/2016)

Screened people and property equipment to identify dangerous objects

Engaged in critical thinking exercises to mitigate actual and potential security threats

Identified, evaluated, and applied appropriate strategy

Retained and implemented knowledge of all applicable Standard Operating Procedures

Worked closely with passengers to ensure understanding of rules and regulations

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