HR / Administration Manager, Recruitment & Selection Performance M
Resume:
Villa ****, Road ***, Block *** Maghaba, Kingdom of Bahrain
Email: ac21ky@r.postjobfree.com Cell: +973-********
An experienced self-motivated HR/Admin Manager
(Master’s Degree in HR & Associate CIPD)
Extensive experience providing Human Resource support and attaining short and long-range business goals.
Hands-on experience with design, development and implementation of compensation policies; external & internal employee transfer; recruiting at all organizational levels; talent and performance management processes; and facilitation of group leadership development sessions.
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
Effective communicator & leader with excellent people management skills.
Competencies
Recruitment & Selection
Performance Management
Budgeting & Manpower Projection
Training & Development
Succession Planning
HR Policies & Procedures
Payroll Administration
Statutory Regulations
Employee Relations
New Employee Orientation
Computer Skill: MS Office
GP – HR System
Oracle Financials
Free Lance HR & Administration Manager
Jan 2017 – Present
Responsibilities:
Develop, update and implement HR policies and procedures.
Monthly payroll administration.
Generate Annual Manpower Requirement reports according to business needs.
Annual performance evaluation management.
Work with senior management and department heads on succession planning process.
Managing the recruitment process from short-listing / screening candidates, interviews, candidates’ evaluation till final selection.
Insure completeness of all recruitment documentations in alignment with recruitment policy.
Generate, maintain and update job descriptions as appropriate.
Managing / updating joining formalities including (Offer letters, contracts, visas, social & medical insurance, etc..)
Supervise induction training for new joiners.
Advising on and managing the on-boarding process for expat new joiners, including schooling and real-estate search.
Maintain up to date Salary & Benefits reports in accordance with company policy.
Conducting Training Needs Analysis for staff and coaching department heads on the same.
Facilitate training programs at all levels of employment.
Assuring service contracts renewals on a timely manner such as: Office lease, IT Support, Office Support, Fire alarm system, CCTV, ACs, etc…).
ROYAL UNIVERSITY for WOMEN
Residence (Admin) Manager; June 2012 – Dec 2016
Responsibilities:
Prepare yearly budget for Residence Hall.
Conduct performance appraisal for staff on a yearly basis.
Recommend annual increments, promotions and transfers for staff as appropriate.
Prepare yearly plan for Residence Hall.
Prepare monthly Residence Operations reports.
Review, evaluate and develop policies and procedures for Residence Hall at the Royal University for Women.
Screening/short-listing resumes and conducting interviews for candidates.
Conduct Training Needs Analysis for staff as well as residence students.
Develop specific goals and plans to: prioritize, provide ideas concerning strategic and operational plans relative to student accommodation and student affair issues.
Analyze “Student Satisfaction Surveys”, decide on necessary recommendations
and forward to senior management for approval.
Provide leadership to staff and students ensuring that all policies and procedures are properly adhered to.
Mediate between conflicts or disputes between staff and/or students.
Develop constructive and cooperative working relationship with staff and as a retention technique.
Attend to any complaints, inquires and suggestions coming from the Residence.
Manage all administrative matters pertaining to operation of the Residence (i.e. housekeeping, timesheets, monthly shifts, coordination of monthly receipts, etc..)
Conduct routine inspection of whole facility and report any damages of equipment to respective departments.
Liaising with concerned parties to facilitate students attending social events working with the OSA staff.
Liaise / conduct Fire Drills with Facilities & Services Department, twice per year.
Follow up on renewal of services contracts such as: Fire alarm system, CCTV, ACs, etc…).
Maintain efficient communication with University authority.
Updating residents with new issues, changes or progressing issues regarding housing rules and regulations.
Arranging team building trips/events for staff and students.
Active member in Health & Safety committee.
Achievements:
Accomplished the following before completion of probation period (3 months):
Developed, updated and implemented Procedures Manual necessary for attaining ISO 9001:2008 certification.
Generated and implemented Student Handbook for University Residence.
Designed & produced Residence Hall Brochure for marketing purposes.
FIRST ENERGY BANK B.S.C.
HR Generalist; Oct 2008 – Jan 2012
Responsibilities:
Participate in annual salary surveys conducted by professional bodies (ex: McLagan & others).
Conduct comparison exercise and provide senior management with outcome.
Perform employee salary/benefits satisfaction surveys, collating findings and advising management with recommendations.
Manage all transfer procedures from mother company (Gulf Finance House) to First Energy Bank before becoming a separate entity.
Managing monthly payroll procedures.
Formulate annual manpower requirement projections in line with company needs.
Manage the appraisal system, generate annual performance appraisal reports.
Assist top management and Department Heads in succession planning.
Handle all joining formalities e.g. preparing offer letters / employment contracts.
Maintain & update Salary & Benefits report as appropriate.
Major role in recruitment – short-listing CVs, screening candidates and conducting interviews.
Organize and conduct Induction Training for new joiners as well as handling the end of probation process.
Conducting Training Needs Analysis for staff.
Facilitating training programs at all levels of employment.
Oversee the ‘Graduate Trainee Program’ involving:
Selection of 6 Graduate Trainees, and arranging condensed courses at BIBF for 3 months.
Organizing a rotation plan (one year) in all bank departments for each.
Gathering feedbacks from respective Department Heads / Mentors after each rotation cycle.
Final assessment/placement in departments of choice.
Prepare job descriptions and operating procedures.
Provide inputs for HR policies related to induction programs, performance reviews, and training and development.
Monitor staff benefit claims, enroll new joiners with company’s life insurance providers.
Handle Enrollment/Termination procedures for employees with the General Organization of Social Insurance (GOSI).
Achievements:
Established the HR department when the bank was incorporated in 2008, and made it operational for handling various HR and personnel functions.
Key role during the implementation of automated HR system; worked with IT department in testing the system to weed out any flaws prior to bringing it online.
Implemented the Balance Score Card methodology for performance appraisal, and trained the staff on how to apply it within a month’s time.
Implemented a new ‘Induction Training Program’ within 2 weeks for new joiners, which was more informative and effective.
Gulf Finance House Investment Bank
HR Assistant; Dec 2006 – Sep 2008
Responsibilities:
Schedule interviews and collect feedbacks from Department Heads & Line Managers.
Oversee joining formalities for new joiners viz. preparing offer letters, coordinating for visas and work permits, access cards etc.
Prepare job descriptions in conjunction with Departmental Heads and Line Managers.
Draft, update bank policies and advise employees on the same.
Draft Employment, Salary and End of Service certificates.
Resolve staff queries regarding their Self-Assessment Forms and aid them in the completion of the same.
Assist the HO Human Resources in preparing special reports and completing projects.
Scrutinize all recruitment invoices, forward them to Head of Human Resources for approval, then enter invoice data in Oracle system.
Maintain data of candidates who had applied to the company, appeared for interviews and send rejection letters whenever applicable
Manage /coordinate the on-boarding process of new joiners including schooling and real-estate search.
Organize "Bahrain Informative Tour" for senior candidates.
Manage and coordinate staff events' budgets (contacting vendors for samples & quotations, selecting venues, give aways, invoicing etc).
Act as translator - English to Arabic and vice-versa.
Achievements:
Initiated & managed a Sharia'ah compliant pension scheme offered at the UK office of the bank within 2 months’ time. Tasks accomplished included UK market search for Shari'ah compliant pension providers, gathering data, finalizing contract & generating relevant monthly reports.
Introduced a comprehensive "On-Boarding System" for expat new joiners including real estate search, schooling assistance, logistic relocation assistance, car hire facilities, etc.) in 2 months’ time.
Created a database of unsuccessful / rejected candidates for ready reference later.
Qays Al Zubi Attorneys & Legal Consultants
Legal Assistant; Nov 2002 – Nov 2003
Responsibilities:
Prepare contracts, presentations and legal memos.
Maintain the entire filling system, classification and update of extensive confidential files.
Organizing meetings and conferences, as well as taking minutes of meeting.
Plan and maintain schedules including meetings, conferences and placing conference calls.
Plan business trips and itineraries of executives, prepared business expense reports.
Achievements:
Translated various documents (contracts, memos and legal documents) from Arabic to English and vice-versa in a timely manner.
Created a user friendly database for more than 200 legal books & references in one month's timeframe.
Previous Assignments
Assistant to the Radio Chief Engineer (Dec 2000 – Dec 2001); Vodafone, Egypt
Office Manager (Mar 1996 – Jul 2000); Reed – Hycalog, Egypt (A Schlumberger Company)
Executive Secretary (Mar 1993 - May 1995); Mago Buildings Co., Egypt
Professional Development
BUREAU VERITAS Certification
Internal QMS Auditor Training Course (Based on ISO 9001:2008 Standard)
(Tamkeen)
Managing Improvement ~ Feb 2014
Quality Management Systems - For Institutes in Higher Education ~ January 2014.
Leadership Skills for Middle Managers
BIBF Courses
Influencing Behavior
Introduction to Islamic Banking
Elements of Banking
Effective Supervision Techniques
Training & Development
Competency Based Interviews
Human Resources Planning Techniques
Effective Recruitment & Selection
Microsoft Excel
Basic Accounting & Finance – Logic Training & Consulting Institute.
Performance Management Appraisals
Managing People Problems
Conflict Management
Stress Management
Emotional Intelligence
Advanced Presentation Skills
Advanced Communications Skills
Time Management
Advanced Power Point
Anti-Money Laundering – In House.
Qualifications
Professional Diploma in Professional Management Consultancy ~ Genetech Training & Development (Edexcel) ~ 2013
Master of Science in Human Resources Management ~ Kellstadt Graduate School of Business, DePaul University, Chicago, USA ~ GPA 3.308 ~ 2011
Certificate in Personnel Practice (CPP) ~ Chartered Institute of Personnel & Development (CIPD), UK ~ Merit ~ 2008
Bachelor of Arts – (English) ~ Ain Shams University ~ Egypt ~1992
Memberships
Associate Member in Chartered Institute of Personnel & Development (CIPD), UK
Bahrain Business & Professional Network
Bahrain HR Forum
Personal Details
Date of Birth: 5th Mar, 1971
Languages: Arabic & English
Religion: Muslim
Marital Status: Married
Nationality: Bahrain
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