Customer Service Administrative Assistant

Cindy Coldiron

*** ******** **

Taylor Mill, KY

859-***-**** (Home)

859-***-**** (Cell)

********@*****.***

To demonstrate proven skills and abilities as an administrative assistant by applying professionalism, excellent customer service and accuracy in the work place.

Qualifications:

Highly dependable, punctual and efficient ability to follow directions in detail.

Successful goal setter as well as goal achiever.

Excels at being a people person with experienced customer service skills.

Ability to pay attention to detail

Work well with diverse populations in diverse settings.

Exceptional communication and listening skills.

Great organizational skills and excellent at prioritizing and planning.

Always ready and willing to learn and further education.

Ability to self motivate as well as a successful team player.

Handle stress effectively and ability to meet all deadlines in a timely manner.

Experience:

Completed 90 hours externship with Sue Paul at Ruwe Family Pharmacy.

Excellent people skills, ability to calculate customer’s bills, charges, and paperwork with accuracy.

Highly efficient in the documentation of crediting pharmaceuticals.

Clean and help maintain equipment and work areas, ability to sterilize to prescribed methods.

Experienced in the organization and preparation of labels and matching their respected medications

Successfully prioritize, manage, schedule and deliver hospital pharmaceuticals with timeliness and detail.

Exceptional keyboarding skills at 40 wpm.

Proficient in the navigation and operation of Microsoft Word and Excel.

Quick ability to master new software.

Work History:

Novitex, 9/17 to Present, Receptionist, Answer phone, sign visitors in, arrange for shipments and make labels, book conference rooms, give access to Wi-Fi, arrange for catering for events

Akorbi/Novitex, 5/17to 9/17, Receptionist, Answer phone, sign visitors in, arrange for shipments and make labels, booked conference rooms, give access to Wi-Fi, arrange for catering for events

DHL EXPRESS, 6/14 to 10/16, Joint Ventures, Data Entry, Customer Service, Paperwork, Answering multi lines phones

Manpower/ DHL, 5/12 to 6/14, Data Entry, Document Quality Control Special Accounts,

Pharmacy Tech, Kroger, 5/11-7/11

Nutritionist, Abby’s Child Enrichment Center, 11/08-5/11, Develop menus, Prepare lunches, Stock kitchen

Administrative Assistant, Bradford Trucking Inc., 7/94-9/01, Answering multi phone lines, AP, AR, Placing supply orders, Payroll and new hires

Customer Service, Staples Call Center, 2/93-7/94, Answering multi phone lines, Filling fax orders,

Fill call in orders, Assist store employees

Education:

Associates Degree, Pharmacy Technician. Daymar College, 2008-2010.

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