Information Technology Quality Assurance
Resume:
Parniza Abdusalam-Cortez
Personal Details
Date of birth: June 11, 1981
Age: 35 years old
Place of birth: Zamboanga City
Nationality: Filipino
Civil Status: Married
Gender: Female
Height: 5’3 ft
Weight: 90 lbs
Address: Block #3, Lot #7, ASAI Village, Bula, General Santos City Mobile: +631********
Email: ************@*****.***
Educational Attainment
Pilar College, Zamboanga City from SY 1994-1998
Notre Dame of Dadiangas University from SY 1998-2001 /AB Mass Communications
Holy Cross of Davao College from SY 2001-2002/AB Mass Communications Abilities
Professionally skilled in the following computer applications: MS Excel - Strong knowledge in worksheet formatting and charts creation for analysis and presentations. MS Word - Proficient in using basic functions such as spell checking, fonts formatting and attaching pictures/charts and hyperlinks
MS PowerPoint - Capable of doing presentations and training materials using the application..
Photoshop - Basic knowledge in photoshop.
Employment History
Oct 8, 2011 – March 17, 2012 Cafe Attendant/Encoder/Receptionist JNG One Piece Internet Cafe
Computer / Information Technology
Bula, General Santos City
Job Description:
1.)Accepting payment from customers.
2.)Entertaining customers and printing files, transferring scanned documents to customers desktop computer, encoding reports and accounting daily sales.
3.)Answering customers' inquiries.
4.)Sorting and handing out mail, answering incoming calls. 5.)Keeping a check on the customers, and inform the authorities if there is something suspicious 6.)Collecting cash and maintaining a record of how much money we have collected throughout the day. 7.)To operate a variety of machines and equipment such as computers with a variety of systems, keyboards, scanners, printers, and copy machines.
8.)Also responsible for loading machines with the required materials including paper, disks, tape, cards, and ink for printing machines.
September 2003- march 2004 Administrative Clerk
One Gen Life Insurance Company
Davao City
Job Description:
Provide secretarial and administrative support in order to ensure effective and efficient office operation. 1. Provide receptionist services:
a.) Greet and assist visitors in a courteous manner b.) Answer phones in a courteous manners
c.) Record messages accurately
d.) Direct calls and respond to inquiries
e.) Makes appointments
f.) Provides information of as general nature
2. Perform other related duties as require
March 23, 2011 – April 23, 2013 English Online Tutor PIKT Philippines
Job Description:
a.)Planning, preparing and delivering lessons to students b.)Preparing and setting tests, examination papers, and exercises; c.)Marking and providing appropriate feedback on oral and vocabulary work; d.)Devising, writing and producing new materials, including visual resources; e.)Attending and contributing to training sessions; f.)Preparing information and other quality assurance exercises; g.)Freelance teaching on a one-to-one basis
April 28, 2013 – July 1, 2017 English Online Tutor SHL Services, Inc.
Job Description:
a. Answer student questions related to the lesson content. b. Resolve technical or connectivity issues subject to the lesson. c. Reply to student messages.
d. Respond to messages from co-tutors and online staff administrators. e. Assess student progress.
f. Understanding student needs during an online tutoring session. g. Clarifying concepts using online classroom tools, multiple examples and study skills. h. Checking for understanding by using multiple examples and giving students opportunities to participate. Referrals:
Chel Pacilan
PIKT Coordinator
PIKT Philippines
Ian Mar B. Tan
Vice President
SAFI Gensan Corporation
Renz Pasilaban
Co-employee
JNG One Piece Internet Café
Bula, General Santos City
Narcisa Jimlah
Co-employee
Sankei Online English
Manila
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