Customer Service Office

Location:

United States

Posted:

October 31, 2017

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Resume:

RENEKIA ALEXANDER

*** * ******* *** - *****, LA *0578 - 337-***-**** – ********@*****.***

OBJECTIVE

TO OBTAIN A RESPONSIBLE AND CHALLENGING POSITION IN OFFICE SYSTEMS. I’M RELIABLE, HIGHLY MOTIVATED, PEAK ACHIEVER. I’M ALSO COMMITTED TO CONTINUING EDUCATION, EXTREMELY OPEN-MINDED. I CAN ADAPTABLE TO MULTI-TASKED ASSIGNMENTS. I’M MOTIVATED, PERSONABLE BUSINESS PROFESSIONAL WITH MULTIPLE COLLEGE DIPLOMAS. I’M VERY FLEXIBLE AND VERSATILE – ABLE TO MAINTAIN A SENSE OF HUMOR UNDER PRESSURE. I’M RELIABLE, HIGHLY MOTIVATED PEAK ACHIEVER. I’M PROBLEM SOLVER, TEAM PLAYER, AND A QUICK LEARNER.

EMPLOYMENT HISTORY

HOME DAYCARE PROVIDER- RAYNE, LA 70578 JAN 2017-

I PROVIDED DAYCARE SERVICES FROM 6:30AM-6PM.

CRT COLLECTION AGENCY –LAFAYETTE, LA 2008-2009

OFFICE MANAGER/COLLECTOR

WORK THE FRONT-OFFICE OPERATION AND CUSTOMER SERVICE. COLLECTED MONEY AND ENTERED PAYMENTS INTO THE COMPUTER. I’M A DAILY COLLECTOR ON THE PHONE. I COMMUNICATED WITH CLIENTS/DEBTORS/ATTORNEYS TO SETUP REASONABLE AMOUNTS TO SETTLE ACCOUNTS. I UTILIZED SKIP TRACING THROUGH LEXISNEXIS COLLECTION SOLUTIONS FOR ADDITIONAL INFORMATION NECESSARY TO LOCATE RESPONSIBLE PARTIES. ANSWERED MULTI-LINE TELEPHONES. FAXED COPIES TO CLIENTS/DEBTORS/AND ATTORNEYS TO GET DEBT PAID. CHECK MAIL DAILY AND MADE BANK RUNS TO DEPOSITED DAILY STATEMENTS. I ALSO KEPT RECEIPTS OF ALL TRANSACTIONS.

KEN’S DETAIL –SECRETARY CROWLEY, LA 2004-2007

WORK THE FRONT-OFFICE OPERATION AND CUSTOMER SERVICE. I ANSWERED MULTI-LINE TELEPHONE LINES. HELP CUSTOMERS WITH QUESTIONS/CONCERNS. COLLECTED THE MONEY AND DEPOSITED MONEY TO THE BANK. I KEPT DAILY RECEIPTS OF TRANSACTIONS.

ACADIAN ONE STOP CENTER FRONT OFFICE (VOLUNTARY) CROWLEY, LA 2007

I ASSISTED CUSTOMERS WITH SETTING UP USERNAME AND PIN ONLINE FOR JOB SEARCHING. I ANSWERED MULTI-LINE TELEPHONE LINES. HELP PEOPLE FILE FOR UNEMPLOYMENT BENEFITS. ENTER NAMES AND SOCIAL SECURITY NUMBERS IN THE COMPUTER.

EDUCATION

2004-2007 LOUISIANA TECHNICAL COLLEGE ACADIAN CAMPUS, CROWLEY LA

ACCOUNTING TECHNOLOGY DIPLOMA (3.8 G.P.A)

OFFICE SYSTEMS TECHNOLOGY DIPLOMA (4.0 G.P.A)

WHO’S WHO AMONG STUDENTS IN AMERICAN JUNIOR COLLEGES?

SCORED THE 80% FOR CIVIL SERVICE TEST FOR 911 DISPATCHER FOR ACADIAN PARISH

SKILLS SUMMARY

COURSES TAKEN/ SKILLS

EXCEL, ACCESS, MICROSOFT WORD, TEN-KEY TOUCH, CUSTOMER SERVICE, MULTI-LINE TELEPHONE, ACCOUNTING/BOOKKEEPING, TYPE 45-50 WPM, PEACHTREE, QUICKBOOKS, INTERNET/EMAIL, DESKTOP PUBLISHING, MACHINE TRANSCRIPT, MEDICAL TERMINOLOGY, INSURANCE AND MEDICAL CODING, AND ADMINISTRATIVE PROCEDURES I

REFERENCES

REFERENCES ARE AVAILABLE UPON REQUEST.

REFERENCES

SGT.PEGGY HARMON

COMMUNICATIONS SUPERVISOR

568 NE COURT CIRCLE

CROWLEY LA 70526

337-***-****

RUSSELL SCOTT

TECHNICIAN (ATT)

1015 WILLOW ST LAFAYETTE LA 70506

337-***-****