Customer Service Representative

ANA MARJORIE MONTER-VISPERAS

** ***-*** ******** *** SITE Baguio City 2600

Cellphone Number: 092********

Email Address: *********@*****.***

OBJECTIVE:

Looking for a position in a company that requires and values high level of work ethics, and effective interpersonal communication skills, and to obtain a position where my customer relations experience can be utilized to improve customer satisfaction and promote the company’s brand name.

RELEVANT QUALIFICATIONS:

-Active Listening

-Organized, combined with multi-tasking ability

-Patient

-Knowledge in handling customer service issues

-Adaptability and ability to work under pressure

PERSONAL INFORMATION:

Age : 25 y/o

Date of Birth : June 12, 1992

Place of Birth : Baguio City, Philippines

Civil Status : Married

Sex : Female

Citizenship : Filipino

Religion : Roman Catholic

EDUCATIONAL BACKGROUND:

COLLEGE

Bachelor of Arts in Mass Communication

University of the Cordilleras

June 2012 ( undergraduate)

SECONDARY

Baguio City National High School

2005-2009

PRIMARY

Baguio Central School

Graduated 2005

WORK EXPERIENCES:

SITEL BAGUIO MACYS

Customer Service Representative

August 2014 – January 2015

CONVERGYS BAGUIO PHILPPINES

Customer Service Representative

EBAY NA M2M

January 2015 – June 2015

Customer Service Representative

DTV Baguio Team

June 2015 – January 5, 2016

CLIQUO / RKJM

Trainer for outbound and inbound accounts

January 6, 2016 – April 5, 2016

ABC360 ESL Tutorial

ESL Tutor

April 11, 2016 – September 2016

MyDesk

Virtual Assistant

September 2016- March 2017

IHG Baguio

Reservations Specialist

April 11, 2017 – August 29, 2017

Contact this candidate