Sales Project Management

LANA FOLADARE

Cupertino, CA 408-***-**** ************@*****.***

Experienced Leadership Coach and Corporate Trainer with strong grasp of deciphering customer needs both internal and external. Solid career in coaching, training, facilitation, project and performance management. Skilled in presentation development, interpersonal communications, relationship building, project management, workshop facilitation and organizational change.

EDUCATION:

●Certified Leadership Coach, Source Point Training, 2010, Seattle, WA

●Certified Co-Active Coach, Coaches Training Institute (CTI), 2010, San Rafael, CA

●M.A. Psychology, Institute of Transpersonal Psychology, Palo Alto, CA

●B.A. Business Administration and Marketing, University of Missouri, Kansas City, MO

●French Immersion in business courses, Junior Year Abroad, Centre d’Etudes Européenes, Toulon, France

ACHIEVEMENTS:

●Facilitation and Training – Well versed in all aspects of partnering with teams to create collaborative environment through training plans and delivery of sessions and new hire orientation – Cloud Lending Solutions and InsideView

●Leadership Coaching – Coached more than 50 people in a six-month period by developing and delivering transition workshops in a blended learning approach via teleconference and in small group setting – Ascendant Living

●Process Improvement - Within two months of joining the Training team provided guidance and completion of utilizing Sales Force for training, reporting and metrics, improving workflow between departments. Continually lead improvements in curriculum design - InsideView

●Project Management - Consistently manage product implementations of six month cycles with offshore development team.

VOLUNTEER WORK:

●Facilitate weekly ongoing Relationship Transition Group through established program

●Co-lead monthly Leaders Ministry gathering to strengthen relationships among volunteers

WORK EXPERIENCE:

Cloud Lending Solutions – Learning Manager 2015 - Present

●Manage Education team while training providing partner and customer programs of Saas application in SalesForce

●Act as liaison between Partners and internal teams to assure quick resolution of issues in sales cycle

●Oversee development of eLearning programs to cover five products and coordinate management of internal LMS

●Provide project management for implementation teams in two lines of business within Fintech

ServiceMax, Inc. – Education Consultant 2014-2015

●Provide customer training of application on browser, iPhone and iPad for enterprise customer accounts

●Partner with Product Management and Engineering teams to create content for New Release of application suite for partners, customers and employees

●Largest producer of content within Jive Community within three-month period; increased traffic by 27%

InsideView - Partner Enablement Manager 2013 - 2014

●Deliver onsite and virtual trainings to partners that tie to sales initiatives

●Develop Onboarding drip campaigns for over 100 new partners in three channels utilizing Camtasia

●Design and deliver learning resources including instructor-led courses, videos and job-aids to showcase value of application within SalesForce, Microsoft Dynamics, NetSuite and SAP

●Create and coordinate monthly newsletter for all channels acting as liaison to the sales and marketing teams

Foladare, Lana

InsideView – Corporate Trainer 2012 – 2013

●Consistently provide customer onsite and webinar trainings on Saas CRM Intelligence platform to existing and new business SMB, Mid-Market and Enterprise sales teams increasing adoption and renewals

●Created and delivered Train the Trainer program to support Enterprise accounts in large product roll outs

●Successfully collaborated to create New Hire Orientation within company for headquarter and remote employees

●Maintain a deep understanding of the product solution by working with product and engineering teams; effectively communicate not only relevant features but also tie in customer initiatives to produce more effective training

Ascendant Living, Cupertino, CA 2007 – 2012

Owner and Leadership Coach

●Provided Leadership Coaching and Development in seminar and one to one format in conjunction with strong team of coaches

●Created leadership coaching programs and materials focusing in areas of accountability, integrity, presentation skills, business priorities and increased awareness in communication

●Coached more than 50 people in a six-month period by developing and delivering relationship transition workshops via teleconference and in small group setting

●Wrote and published The Alchemy of Divorce, a practical guide for relationship transitions, which increased business revenue by 20%

●Increase clients’ productivity by coaching them to identify strengths, weaknesses, goals, best practices and collaboration ideas while maintaining high level of professionalism and confidentiality

●Negotiated hiring of Administrator, IT professionals and marketing intern, further driving business goals

Pro Match at NOVA, Sunnyvale, CA 2012

Facilitator and Co Lead

Implemented career training and development programs for nationally recognized EDD career resource and development center.

●Developed and delivered workshops for over 200 newcomers’ orientation and job search skills

●Trained and mentored over 200 Silicon Valley professionals in acquiring knowledge and skills for suitable jobs and future careers via resume writing, coaching, and effective marketing techniques

●Invited to and successfully co-led Jump Start team of 40 professionals to deliver trainings on marketing and job search strategy while monitoring morale of the team

●Facilitated education for over 120 professional members in bi-monthly motivational and informational seminars including facilitation skills training

INTERESTS:

Triathlons, Half Marathons, Knitting, Yoga

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