Quality Control

Hope L. Pallones

Novaliches, Caloocan City

Mobile No.: +63-977*******; +63-999*******

E-mail Add.: ac20y4@r.postjobfree.com; ac20y4@r.postjobfree.com

Highlights

Solid background on ISO 17025, ISO 9001, cGMP based on PICS and FDA.

Significant experience in auditing based on ISO 17025 and ISO 9001.

Solid track record in performing chemical analyses of feeds, vitamins, minerals and antibiotic premixes following AOAC and USP methods.

Significant experience in performing physical/chemical analyses of confectionery and nutritional products.

Significant experience in performing physical/chemical analyses of water and wastewater samples.

Significant exposure in equipment calibration on laboratory.

Extensive knowledge on quality control, good laboratory practices and good manufacturing practices.

Professional Qualification

Professional Chemist, License No. 0009191

oPassed the Chemist Licensure Examination, September 2003

oGiven by Philippine Professional Regulation Commission and Board of Chemistry

Member of the Integrated Chemists of the Philippines

Member of the Philippine Association of Laboratory Equipment Users

Work History

March 2016 – present

Laboratory Manager

Qualibet Testing Services Corporation

Project 7, Quezon City

ISO 17025:2005

Coordinates with the CEO in formulating Qualibet’s policies, objectives, targets, and programs.

Manages the daily overall operations of the laboratory.

Monitors laboratory productivity, efficiency, and finances.

Prepares lab budget plan and implements cost-effective lab operation and profitability.

Ensures all customers receive courteous and efficient service from all employees.

Selects, trains, and appraises employees. Determines staffing requirements -current and long-term and provides staff development.

Manages performance of all tests, quality assessment of all results and generation of all reports.

Obtains and maintains all necessary laboratory accreditations / certifications / recognitions.

Assists in method development, equipment acquisitions and expanded service opportunities.

Assists in sales and marketing of laboratory services.

Ensures safety and laboratory compliance with proper authorities.

Provides management reports to management team.

Participates in continuing training and development programs.

January 2013 – February 2016

QA Manager

Progressive Laboratories

Project 7, Quezon City

ISO 9001:2008

Establishes and maintains quality assurance procedures and policies to ensure that raw materials, packaging materials, and finished goods conform to standards and specifications

Establishes and enforces SOP’s to ensure that products are processed according to cGMP requirements

Ensures that production and QA reports pertaining to each batch of products manufactured show compliance with GMP and QA standards prior to release

Ensures that raw materials and packaging materials are approved and released according to QA standards

Examines and approves technical documents (MBR/BPR/MO/PO) and QA reports

Conducts regular plant audits to ensure conformance to quality standards

Investigates and reports on complaints and keeps a complete file

Acts as Quality Management Representative for ISO 9001:2008

Contributions:

oISO 9001:2008 certification for manufacturing

Prepared protocols on quality assurance and quality control measures from sampling of starting materials up to releasing of finished products

oBAI recognition as in-house laboratory

Prepared work instructions for analysis of raw materials

oFDA recognition

Prepared protocols for compliance to current Good Manufacturing Practice

July 2006 – December 2012

Quality Control Supervisor

Qualibet Testing Services Corporation

Project 7, Quezon City

ISO 17025:2005

Acts as deputy of QC Manager. Assists QC Manager in the implementation of Quality Management System effectively.

Trains analyst in the validation of test procedures and trains new staff in the operation of equipment and application of test procedures.

Signatory of certificate of analysis

Acts as internal audit team leader for ISO 17025

Handles accreditation of suppliers, monitors performance of suppliers, prepares purchasing documents, responsible for subcontracting of tests.

Contributions:

oParticipant in the Proficiency testing conducted by FNRI and international PT providers

oParticipant in ABAIL Round Robin Tests for Crude Protein in fishmeal and Vitamin A in vitamin premix

oInitiate the calculations of measurement uncertainty in the physical and chemical analyses of feed, antibiotic, mineral premixes; microbiological analysis

ISO 17025 accreditation for testing laboratory

Prepared protocols on validation of test method for feeds and drugs, measurement uncertainty, assuring quality of results

Monitored Quality Control Chart of test results

Initiated participation in proficiency testing for feeds, drugs, micro and water analysis

April 2001 – July 2006

QC Analyst

Progressive Laboratories

Project 7, Quezon City

ISO 17025, ISO 9001

Handles proximate analysis of feed samples using Tecator equipment.

Handles chemical analysis of water using AAS.

Performs vitamins and antibiotics assay using HPLC, potency assay of raw materials using UV Vis Spectrophotometer, identification test of raw materials using FTIR.

Acts as a member of the internal audit team for ISO 17025 and ISO 9001

Contributions:

oISO 17025 accreditation for testing laboratory

Prepared general procedures and work instructions specifically on maintenance and calibration of equipment, validation of test method, measurement uncertainty

Initiated validation of test method and computation of measurement uncertainty

Prepared Quality Control Chart

Conducted preventive maintenance/ monitoring of laboratory equipment

oDOH Laboratory Accreditation for Water Testing Laboratory

Cross-trained in microbial limit analysis

oParticipant in the Proficiency testing for Vitamin A conducted by international PT provider

oParticipant in Round Robin Test of ASA for proximate analysis of Soybean Meal

March 2000 – April 2001

Analyst

MER Chemical Laboratory and Services Inc.

Industrial Valley Complex, Marikina City

Performs physico-chemical analyses of waste water (COD, BOD, Sulfate, Phosphate, Nitrate, Surfactants, Oil & Grease, TSS, TDS, Hardness, pH, Chloride, Acidity, Alkalinity, Chromium)

Performs microbiological analysis of drinking water

Contributions:

oPrepared procedures and work instructions for laboratory operations for ISO 9001 application

January – July 1999

Color Matching Analyst

Advance Creations Textile Corporation

Novaliches, Quezon City

Color Matching using Rapid Dyeing

pH and Specific Gravity of Textile Chemicals

Preparatory Testing of Greige Cloth and Yarn

January – May1998

QA Analyst

Mead Johnson Philippines

Pasong Tamo, Makati City

Performs QC analysis of In process and raw materials of nutritional products: pH Size, wettability, Protein, Total Reducing Sugars, Iodine,

Using Uv Vis Spectrophotometer: Phosphorus, Whey protein

Using Atomic Absorption Spectrophotometer: Iron, Potassium, Calcium, Magnesium, Sodium

July – December 1997

QC Analyst

Warner Lambert Philippines

Bo. Ugong, Pasig City

Performs QC analysis of in process confectionery products: Moisture, Color, appearance, Glucose-sugar ratio, Residue on Ignition, Total reducing Sugars, Total Alkalinity,

Using Uv Vis Spectrophotometer: Analysis of Chlorophyll Content, Hexatidine Content, Alcohol Content

Using Gas Chromatography: Analysis of Menthol Content

Using IR Spectrophotometer: Analysis of Mefenamic Acid Content

Using Thin Layer Chromatography: Assay of Pomade Products

Specific Ion Electrode Method: Analysis of Fluoride

Seminars attended:

Best Practices and Challenges Toward Sustainability in Laboratory Management

Philippine Association of Laboratory Equipment Users

September 29 to 30, 2016

Laboratory Ventilation Equipment for a Safe Workplace Seminar

ESCO

May 20, 2016

ISO 9001:2015 QMS Transition and Awareness Training

BCJA Consultants

May 5 and 6, 2016

Updates on Philippine Chemical Regulations 2016

Integrated Chemists of the Philippines

February 16 to 17, 2016

Root Cause Analysis with Effective Corrective Action

BCJA Consultants

July 31 and August 1, 2015

Seminar and Workshop on Risk Management Plan

Philippine Pharmacists Association, Inc.

June 24, 2015

Basic QMR Course

Rosehall Management Consultants, Inc.

March 30 to 31, 2015

Good Warehousing and Storage Practices Seminar

Progressive Laboratories

September 27, 2014

Combined Quality Assurance and Quality Control Course

Rosehall Management Consultants, Inc.

February 18 to 21, 2014

Trainer’s Certification Program

Progressive Laboratories

May 25, 2013

Nutrition Labeling

Food and Nutrition Research Institute

January 11, 2013

Good Manufacturing Practices

Association of BAI-registered Companies and Testing Laboratories, Inc.

November 15 to 16, 2012

Customer Conflict: Management and Prevention

Harry Pound Consultants, Inc.

October 29, 2012

Training Course on Water Microbiological Analysis

Department of Health - National Reference Laboratory

August 28 to 31, 2012

Quality Assurance Program for Feed Testing Laboratories

Association of BAI-registered Companies and Testing Laboratories, Inc.

August 24, 2012

Basic AAS Operations

Shimadzu Philippines Corporation

June 27 and 29, 2012

Codex Awareness Seminar: PT-related Laboratory Standards/Guidelines

Food and Nutrition Research Institute

April 26, 2012

Training on Measurement Uncertainty

PAO, Trade Related Technical Assistance Project

November 10 to 11, 2011

Method Validation Calculation

Association of BAI-registered Companies and Testing Laboratories, Inc.

July 20, 2011

HPLC in the Laboratory

Scharlau Philippines

July 9, 2011

Introduction to Mass Metrology and Calibration of Analytical/Precision Balances

Industrial Technology Development Institute

April 5 to 7, 2011

Training on Measurement Uncertainty Estimation in Microbiological Testing

PICTS, Inc.

March 2 to 3 and 10, 2011

Uv-Vis Spectrophotometry

Shimadzu Philippines Corporation

July 16, 2010

Safety in the Laboratory

Merck, Inc.

June 29, 2010

Sampling for Chemical Analysis

Integrated Chemists of the Philippines

April 12 to 13, 2010

Internal Auditing Training Course Based on ISO 19011:2002

Progressive Laboratories

February 16, 2010

ISO 9001:2008 Awareness Seminar

Progressive Laboratories

February 16, 2010

GC with FID, TCD, OCI, SPL, AOC

Shimadzu Philippines Corporation

May 13 to 14 and Jul 7, 2009

Purchasing Management

CFS Creative Training and Management

August 29, 2008

Training on Mass, Temperature and Volume Calibration

PICTS, Inc.

April 25 to 26, 2008

Seminar on 5S of Good Housekeeping

PICTS, Inc.

August 31, 2007

Seminar on Laboratory Internal Audit

PICTS, Inc.

June 29 to 30, 2007

Seminar on Understanding the Requirements of ISO/IEC 17025:2005

PICTS, Inc.

June 23, 2007

Appreciation Course on Occupational Safety and Health

DOLE-Occupational Safety and Health Center

November 17, 2006

Essentials for Analytical Chemist: Control Charts, Measurement Uncertainty and Fundamental Sampling Error

Integrated Chemists of the Philippines

June 8 to 9, 2006

Internal Quality Audit

Philippine Trade Training Center

July 30 to 31, 2003

Understanding Proficiency Testing Schemes

Statistical Quality Consulting Services

July 23, 2003

Good Laboratory Practice

Progressive Laboratories

March 22, 2003

Fundamentals of Feed Microscopy

Bureau of Animal Industry

November 25 to 27, 2002

Education

1992 - 1996 Pamantasan ng Lungsod ng Maynila, Intramuros, Manila

Bachelor of Science in Chemistry

1988 - 1992 Our Lady of Lourdes School, Novaliches, Quezon City

Ranked 8th in the Batch

1982 - 1988 Kaligayahan Elementary School, Novaliches, Quezon City

Ranked 5th in the Batch

Character References

Available upon request

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