Data Entry/ Customer Service/Billing Specialist
Resume:
Rachel Daniels Tamakloe
E-mail: t ac20w2@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Over the years I’ve become versatile in the institution of human services; which comprises with the interpersonal communication skills, critical thinking, active listening and negotiation ability.
Strong organization skills and team player. Experienced in implementing more efficient processes within the office to maximize best possible results.
Strong leadership skills with the ability to generate new ideals and implement them through detailed action plans. Encourages teamwork. Trained in the use of latest computer programs .Proficient in the use of Microsoft suite, Toshiba, AS 400,Kewill, Global Reach, Data entry,Requisitions, Mail clerk and IPRO. PROFESSIONAL EXPERIENCE
Operations Assistant, June 2015- June 2017
Livingston International Grapevine, Texas
Operate Remote outgoing/Incoming document desk. Update Excel spreadsheet daily and communicate via email to post updates of remote desk. Massive or single entry scanning, code billing, file review, check billing invoice for errors; upload files to global reach or FTP folder. Assist the Office as needed. Proficient in data research, data entry and filing .Deal with internal customer calls, emails, etc.
Cargo Agent, Oct. 2014-June 2015
Worldwide Flight Services
Check import/export documentation to determine cargo contents and classify goods into different fee or tariff groups, using a tariff coding system.
Monitors and reviews information from materials, events, or the environment, to detect or access problems.
Document information by entering, transcribing, recording storing, or maintaining information in written or electronic/magnetic form.
Retrieves stored items and trace lost shipments as necessary.
Critical thinking ability; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to manage my time and the time of others. Rachel Daniels Tamakloe
E-mail: t ac20w2@r.postjobfree.com
Correctional Officer II Oct. 1994-March 2014
State of Georgia
Supervises, observes, monitors and control offenders as they participate in tasks, work details, programs,recreation, daily living,leisure time and / or other activities at a correctional facility or work site; or as they are being transported from one location to another. Stays alert to recognize and report probable security or offender behavior problems.
Maintains accountability for people and/or things as applicable to assigned post.
Completes or updates documentation regarding areas.
Customer service, answering phone and dealing with the public as well as staff in a courteous manner.
Assigned post during my 20 years were as followed: Utility Officer, Kitchen Officer, Medical Officer, ID intake/Property Officer, Laundry Officer, Education Officer, Tool Control Officer and Backup Disciplinary Report Investigator.
Monitor Technician part-time Sept 2010-March 2012
Houston Healthcare
Records, monitors and integrates cardiac rhythms. Performs clerical duties as needed. Participates as a team member to insure appropriate resources to all internal/external customers. Responsible for carrying out the mission, vision, values and quality commitment.
Medical Terminology
Education
Dooly County High School, Vienna, Georgia
High School Diploma
Air Force Reserve
Medical Service Specialist
Brewton-Parker College, Mt. Vernon, Georgia
Criminal Justice /Incomplete
Middle Georgia Health Tech, Warner Robins, Georgia Certification
Rachel Daniels Tamakloe
E-mail: t ac20w2@r.postjobfree.com
REFERENCES
Annie Sutton
Perry, Georgia
ac20w2@r.postjobfree.com
Rufus Hamilton
Warner Robin, Georgia
ac20w2@r.postjobfree.com
Mary Odour
Bedford,Texas
ac20w2@r.postjobfree.com
Leah J. Cardinal
Haltom City,Texas
ac20w2@r.postjobfree.com
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