Operations Manager

EXPERIENCE

GOLDEN MOUNTAIN CORP Huntingtown, MD

Operations Manager, Weekly Hours: 60 hours June 2011 – Present

●Train and supervise 2 new associates on daily tasks and customer service

●Manage cash flow activities, including deposits, A/R, A/P, and Payroll

●Track key performance metrics of sales by designing and developing Product Dashboard

●Restructure inventory to include new relevant offerings while discontinuing low selling

products

RIDGE SUPERMARKET Ridge, MD

Assistant Manager, Weekly Hours: 40 hours June 2010 – Aug. 2010

●Prepared financial reports for daily close for management to review

●Collaborated with department managers in order to create weekly sales ad

●Gathered competitive intelligence from nearby megastores and implemented relevant

practices to increase sales and efficiency

●Created new Standard Operating Procedures (SOP) for employees and trained three new

hires

CAPTAIN KIDDS Deale, MD

Sales Associate June 2009 – Aug. 2009

●Managed, tracked, and reconciled weekly purchasing orders for management’s review

●Led inventory refresh through product history analysis and recommended discontinuing

unpopular items

●Coordinated staff work schedules through creation of Excel time sheets and reduced

number of overtime hours needed by 10 hours/week

●Collaborated with wholesale vendors in order to create and promote marketing displays

for new products

EDUCATION

UNIVERSITY OF MARYLAND, COLLEGE PARK College Park, MD

Bachelor of Science, Economics 2010 – 2014

ADDITIONAL INFORMATION

●Skills: MS Excel, MS PowerPoint, MS Word, MS Outlook, STATA, Adobe Photoshop

●Interests: Yoga, Running, Grilling, Computer Building, and Movies

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